I hope this place closes forever in the near future, why are all the adults/ teens shy and lazy to take a order in the lobby they just pretend to clean or check the fryer's to not pay attention I waited 20 minutes for my order to be corrected but I lost my appetite and asked for my money back Hope y'all don't enjoy working at kfc read more

Cashier informed me of several cheaper deals and walked us both through the menu since it was so daunting. Other employees made nice conversation and one even checked in on us to see how the food was. Honestly incredibly good customer service and employee morale. read more

I went to this KFC expecting to have some tender and juicy chicken tenders and what I got was a 5-pc day old fried chicken with no crunch to the tenders. The coleslaw seems that it was washed with water bc it was soggy and had no flavor. What a disappointment. read more

Your employees Alex and Brenda are absolutely exceptional! They were efficient, kind and made the energy at your establishment fun!

If I could give a zero star review I would... I've been here 3 times this year and hoping it would be better it has Not at all. This will be the last time I come here. Don't order chicken from here because you may get sick as it's been sitting for half the day. It rubbery and hard. It would be nice if they had workers that actually care for others. Save your money and eat somewhere else. read more

The service is awesome, I appreciate the kind manner! Food is great. Love the folks on Wedneday and Thursday night!

Ordered a 3 piece meal with 3 jalapenos should have gotten mashed potatoes and a biscuit. Got 2 piece and biscuit! Wtf!!!??? Looks like someone returned it. Jalapeno not 3 piece not mashed potatoes not ! But paid $12.00 for shit!!!! read more

KFC - Kentucky fried chicken! - Fast Food Near Me - Lakewood, Colorado

When ordering the lady was rude and rushing me kept cutting me off. I had to ask at the window again for them to repeat my order because I got mash with no gravy and they had to add that one when I had already told her when ordering. I also got a famous bowl and my corn was very hard! Edit- I got food poisoning not happy read more

Although some people may come off rude I understand hard work and being tired. Our food was made correctly and tasted good. Honestly the best Chicken sandwich I've had in a minute. Thanks. read more

KFC - Spicy Chicken Sandwich - Fast Food Near Me - Lakewood, Colorado

half hour for an order of french fries- was told to go around and wait for the order to be brought out. Watching the workers goof off during a very slow time on a Sunday evening at 5:00. I am wondering if i will get them soon and if they will be warm. I see why this place has such bad reviews. Lack of supervision is causing a 'crazies running the asylum"atmosphere. read more

At St.Anthony's hospital in the er and order food from you all thanks for making a stressful night even worse no drinks came tried to call 21 times keep getting a busy tone food was cold biscuits tease old and hard with 3 drink ordered and only got 1 small Mountain Dew Do Better ! read more

5 people working. Told they would be right with us & ignored us. We finally left & will not be returning to this KFC - A&W. Or perhaps none of them read more

Terrible service started ordering while it was full so I ordered both a w and kfc for my son and then when I gave them a 100$ they said they didn't have change never going again read more

Food was terrible. Biscuits were old, cold and hard as a rock. Crispy chicken was great. Unfortunately the other half of the bucket was regular and sooo over cooked and stringy, it sounded like the biscuits when I banged them on the counter. read more

Horrible service, got really defensive when I asked about the their pricing being wrong. They just gave me my card back and told me to have a good day. Very rude cashier read more

Came for tenders a biscuit and a float. They said it would take 15 minutes to make a biscuit. I asked for a refund and they said there is nobody capable of refunding. Paid $13.50 to wait 20 minutes and get ripped off. Biscuit was just raw dough. Didn't get a spoon or a napkin. Wasted time and money. read more

So I tried giving a second chance did my order at drive thru only person in line ordered the original 8 piece with 2 Mac & cheese and 1 coleslaw and a chili cheese dog 1st problem no coleslaw 2nd problem onion on the chili cheese dog I'm allergic 3rd problem gave me extra crispy not original They made me park and took over 10 minutes to get a order that I didn't want read more

This place is a cesspool. Perhaps this is a bit of an exaggeration, but it does not miss the mark by far. The floors, tables, and kitchen is filthy. (see posted photos) The service is exceptionally slow. We waited over 20 minutes for our order, and they were out of multiple pieces of chicken. One woman came in complaining she had been in the drive through for 30 minutes. I'd tend to believe her. The manager was belligerent and yelling at customers. His attitude was horrible. The manager flat out said that he did not care that the store was filthy. He said it was what it was and that they were working on a remodel. He would be an incompetent employee, but the fact that he is a manager is inexcusable. I would avoid this place like the plague. Remedial training is clearly needed. read more

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Just "may" be the slowest service at any fast food joint I have ever visited. Unbelievably slow. And did not get order right. Didn't include drink in combo meal. For heavens sake. Focus dudes! read more

Just tried to sit down in the lobby and all the doors were locked. A customer let me in only to be verbally abused for letting us in. We were told that the lobby is closed yet there were at least fifteen people inside. Girl at the counter is rude and obnoxious. Screaming from the kitchen for us to leave. If I could contact a fire marshal I would. Doors are to remain unlocked during business hours. STAY AWAY FROM THIS HELLHOLE. read more

I usually only get on here to see ratings. This location deserves less than 1 star... Sat in the drive thru for 11 minutes total. 1 car ahead of me accounted for 4 minutes at 8:50pm on a Tuesday. I ordered a 3 piece chicken tender basket. Got home to a 2 piece meal without the flavoring I asked and paid for. What a joke! No wonder KFC's are becoming extinct. Hopefully I don't get sick on this garbage! read more

Terrible place , avoid at all cost , they messed up our dinner , and refused to fix it and then refused to refund our money .. place is closed due to COVID restrictions on the inside , but they have their dirty little kids running around and infecting the whole place , I didn't see daycare on the sign .. this a privately owned establishment, that obviously cares very little about the service their ignorant staff provides . .. save a headache go to McDonalds read more

I'm not expecting a gourmet meal, but there was hair in my fries and my sandwich so I couldn't eat either. Both my mother's and my bacon cheeseburgers were oddly devoid of bacon. Drive through took a very long time, must have been cooking that invisible bacon to order! Man working was kind and apologetic, woman was rude. We won't be back. read more

Ordered my food at 11:54am today and it is now 12:20pm and I am still waiting... hope it is being made fresh. They have 3 employees working, in which only 1 is putting meals together part of the time..manager has no clue how to run this place. They need help bad. Sitting here watching people walking in and leaving due to the wait, loss of revenue. Still waiting for my food....12:26pm Finally received my food at 12:41pm. Food was hot and tasted good. read more

Honestly not bad, Service was alright, food was warm and pretty decent. Only bad thing, the tables were kinda sticky and gross, but overall one of the better KFCs I've been to in the front range. read more

I just left my house to go out and get a soda. I was on my way to McDonalds but the line was too long so I decided to go to KFC/A&W instead. There were only 2 vehicles in front of me and I imagined it wouldn't take long since I was only ordering a Pepsi. I sat behind the two vehicles for roughly 22 minutes. I was very patient and understanding believing that maybe they had just ordered a lot of food. When those vehicles left I pulled up the window with my money in hand. A man was standing at the soda fountain but then he walked off to talk to a customer at the front counter. This again was absolutely fine to me. What was not fine was that I waited another 7 minutes after that. I watched as three different people neared the drive thru window but none of them came to take my money or give me my drink. The final straw was when another guy came back near the window and started working on something else. I looked at him and in a very calm way threw my hands in the air to suggest that I was confused as to why it was taking so long to grab a medium Pepsi. He promptly looked away as though he hadn't seen me. I then drove off. I was going to go in and find a manager but I wasn't expecting to have to get out so I was wearing slippers. I drove just down the street to McDonalds where I had 7 vehicles in front of me. I received my drink in less than 5 minutes. If I could give less than 1 star I would. This was the most ridiculous experience I've ever had just trying to get a soda. read more

I came to this location to use my coupon that I received in the mail. This is the SECOND location I have been to that does not have bacon for the the bacon cheeseburger. How is this ok for a place to have no bacon?? They didn't want to substitute it for another selection. I'm actually glad I didn't have to stay there and eat, the place was filthy. read more

I came here recently and got a chicken meal with cheese curds and a root beer float. Growing up in Wisconsin, I know cheese curds better than anyone in this city so I was excited to have the hometown treat. They burnt them the first time so had to cook them again. They were OK at best. Definitely not fresh. The chicken I ordered ended up being very dry and barely edible. The saving grace here was the root beer float. This is the one thing that is hard to screw up, and they didn't. It was mixed to perfection and was just what I was craving, or maybe it truly was terrible and with the rest of the food being mediocre at best it just tasted like it was the best thing ever. I'll go back and decide that on another day. For the record, I've been to other locations and it wasn't this bad. This particular location just isn't very good. read more

Never again! Pulled in the drive through at 8:24 pm on a Friday night. Ordered a 3 piece chicken and sides. There was one car ahead of me and one behind me. Literally 20 minutes later, still sitting behind the car in front of me and watching the young girl through the window sitting there with her drink in her hand, back to the window and three cars sitting there. I finally get to the window and ask for the "manager". As I am waiting for him, I notice my food is still not sitting there. As he comes up, I ask him "20 minutes?" His answer "I have two people man." Staffing is a business issue, NOT a customer issue. Waiting 20 minutes for in a drive through is ridiculous. I live 5 minutes from the place and by the time I got home, my chicken was warm at best. Terrible service, half rate food and straight up not worth it. **If I could give a no star rating, I would** Please take care to better staff your so called business. read more

Fucking horrible customer service sat in drive thru for 26 minutes with only 2 cars in front of me

The places smells like someone took a shit in the middle of the store On a weekday it shouldn't look this way. No exceptions. We ordered a famous bowl and had to wait in the shitty smelling place for them to make the corn. The employees goofed off and played around the entire time. My honest opinion. I would NOT come back not would I recommend this place to anyone read more

KFC - No one takes care of the store. On a weekday it should not look like this all over the store - Fast Food Near Me - Lakewood, Colorado

Was craving KFC haven't had it in a while. Walked in and the whole place smelled like rotten eggs. Everything looked dirty went to use the restroom was not impressed. I wouldn't suggest this location to anyone! DON'T WASTE YOUR TIME!! read more

Been here three times in the past. This time will absolutely be the last. The first time the inside was dirty and they ran out of chicken. Then Both times in the drive thru had to wait over 30 min. Needless to say we didn't order this time, but we still got stuck in the line with a dog and a hungry baby. Tried to call the store to see if they could move people along up to the front to wait so we could get out of line to take care of the baby (which seems silly and entitled but who plans to way half a freakin hour at a fast food joint?!), but the number doesn't work. This place doesn't deserve any business as far as I'm concerned. read more

Friendly Cashiers is a plus. Keeping the line moving even a bigger plus. And that its close to my job great. Hard to Decide between KFC and A&W though on some days. I seen they had 2 burgers in a meal for 5.00 Not bad at all. So i thought. The burgers tasted microwaved, and i Did see them come out of a microwave. The cheese was melted to a point it was goop and no longer cheese. Im unsure as if the burgers even touch a grille. The bun was hot too BECause it just came out of the Nooker. It was edible but Honestly And I hate saying this. I think Mcdonalds would of been a better choice. But then some of A&W's burgers rock. From now on though Ill stick to KFC and A&W for Rootbeer and Floats. The Fries too were Mehhh and a little to crunchy. read more

Never come here they never get your order right they always never give you anything that you ordered and you have to always go back and get it and then they never even say sorry or help horrible location should be shut down and be something else that's better company The manager should be fired and all employees read more

Could not tell if the food was good, waited for approx 20mins, and then we and 3 other cars backed out of the drive through and left. So many other places to spend money for dinner, we will not be back!!! read more

TERRIBLE. The drive through takes about 25 minutes to get one thing. Only like 3 people working all the time and it's obnoxious

I ordered through the drive thru on Wednesday 4/15 around 6:30 pm. My order was accidentally messed up, but David & the team fixed it super quick & threw in an extra cookie which was much appreciated!!! Thank you all. read more

BF craving KFC because we haven't had it since moving to CO. He came here for take out, asked for 4 piece grilled chicken and they said well let's see if we have any. They said oh yeah we can do that, which clearly indicates it was not fresh. It was probably to worst KFC I have ever had, not that my expectations are that high to begin with, which means the food was NASTY. Will need to find somewhere else to get chicken not sure where that will be but certainly not here again...ever. But if you want dried out chicken, runny mashed potatoes and disgusting coleslaw then this is the place for you. BF would like me to add that one chicken wing was the size of a half dollar! read more

What the heck son. Drive through was low staffed so we had to go inside. Ordered the food to-go, all the sides were spilled from not being closed all the way. Ordered a root beer float and didn't give it to me even after asking. The man sounded like he was hating life. Very bad attitude and looked annoyed taking our order, tables were incredibly dirty. Basically tossed the bag of food onto the counter and screamed my name. Never coming back. Ever. read more