Hadn't been to a KFC in years, so we figured what the heck? Wish we hadn't gone. The order? It was messed up: the staff forgot multiple items we paid for, down to sauces. They were out of fried pickles (yes i know it's not a health food. No, my fiancee isn't pregnant). Did the staff offer an alternative? Nope! The guy at the counter said "hey we're out of pickles so you get fries instead." Wow, what service! The chicken is what you come here for right? Well, don't. It sucks. The tenders tasted like they were under a heat lamp for days and had a disgusting grey color. Sauces to dip them in? I can't speak to that, because the staff forgot the sauce. They were also cold. Fries were cold. The biscuits were cold and bland. If you want fried chicken, please don't waste your time at this place. It's got bad reviews for a reason. Head to Popeyes or even the grocery store deli counter. PS: I tried to chat with a rep online about the experience. They said they couldn't help and told me to call some phone number. I also had diarrhea several hours after consuming this food. Probably worth a call to the health department. read more

KFC - "Crispy tenders." Why did I eat these? They were cold, soggy and upset my stomach. - Fast Food Near Me - Lakewood, Colorado

Usually the sandwiches in a picture look so much bigger than what you actually get, so I hesitated when I was craving a chicken sandwich. Expect a hearty, juicy portion at this KFC, though. The sweet corn was also better than expected for a fast food chain. The inside is modern and clean - a rare find for fast food. Note: I rate restaurants against other like restaurants. So fast food v other fast food, for example, instead of comparing KFC to a sit down restaurant. read more

KFC - the interior of a fast food restaurant - Fast Food Near Me - Lakewood, Colorado

Three out of five times the order is always wrong and I get so sick of it. They have very good food but they never get the order right and they're switching staff all the time. That's probably the problem from now on when I go right in line before I takeoff, I'm going to check my order to make sure I get what I asked for. I am so just dissatisfied with their staff And the service. That's not how to run a business. read more

Every time I go I've never gotten my order wrong. The food is good, the workers there are really nice to me. They're good at their job and they are really talkative. The vibe is good and chill read more

KFC is always good! But the service here was not so good. I ordered through the app as I was taking it home, I got notification through the app that my food was ready. I drive through the drive through and the man at the drive through sounded like he didn't know what I was talking about when I said I was there for my online order, then proceeded to tell me to drive forward. Another man came to the window asked what my order was I again said it was an online order and gave my name he walked away and came back saying his manager said to tell me to drive around to the doors and it would be right out, I told him that the app said my order was ready he rolled his eyes and said again that his manager said for me to drive around the to doors and it would be out in a minute. I do just that but it wasn't a minute it was more like 15 minutes which means my order was not ready like they put on the app. When the young man brought me my food he was rude when asking me to verify my order I said what as I couldn't understand him very well and he again asked me to confirm my order or was it for me, I told him it was mine. His response was ok and walked away, not a have a good day or enjoy your food just ok and walked away. I like KFC but I don't think I will be back to this rude location. read more

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The Chicken wings were the size of the dollar size drumsticks in a wing joint. They didn't have the usual KFC taste ... The Cole Slaw was watery and not very flavorful. The strawberry shake didn't taste like strawberries. They gave me Hot Sauce instead of butter for my biscut. The only thing that tasted good was my biscuit when I added my own butter. I'd rather go to the local grocery store then go to this place again. Big fail... Twenty dollars for garbage. read more

I am horribly disappointed with how bad this location has become. For my last several visits, the orders have been low quality; mis-prepared; or flat out wrong. For instanceI ordered an 8pc meal/extra crispy. I received 5 small original legs; 1thigh, and one wing. Not only was the order NOT an 8 piece meal; not extra crispy; no variety expected in any 8 piece order; they gave me a wrong side. Today, they messed up a simple 2 piece meal by NOT giving me what I ordered (dark meat IS NOT white meat), and forgetting part of my meal. This restaurant has severely gone downhill in recent months. Obviously not being well managed read more

Employes were more occupied with their phones, would not acknowledge me & when I was they chose to ignore & return to their phones-here's the evidence. read more

KFC - Employees on their phone rather than helping customers - Fast Food Near Me - Lakewood, Colorado

Pretty annoyed this photo was used to increase business. I would NOT endorse this location. I want in NO way to be the person who helped bring business here. There are so many issues, the least of which being that management doesn't care enough to make any changes (see the ratings). This day was just another issue. I have since not been back to this location. If you want a really good Chicken Bowl and excellent service, The Black Eyed Pea sells an amazing version. Do NOT go to this location. Save yourself the frustration. read more

KFC - It seems this photo is featured. I would like to clarify, I am in not endorsing this location. There are so many issues! - Fast Food Near Me - Lakewood, Colorado

Friday night it's 8:15 they close at midnight. Guess what I'm told everyone. "We are out of chicken" why are you even open then?? I found this pretty crazy for a place with chicken in the title of the place. read more

How can you justify serving this crap to people it was burnt and looked like it had been sitting in oil for ever. What is the 800 number I want my money back for the scrap you should be ashamed of serving this. I pick this up at 5o'clock today March 2 shame on you. Buyers beware read more

KFC - Fast Food Near Me - Lakewood, Colorado

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It's inconsistent. Sometimes the food is over cooked or recooked and it is dried out. There is way to little chicken and mostly crust.

This KFC is so unaccomadating! Earlier last month I was craving for a Double Down for lunch, there are two KFCs near where I was. I happened to call the one partnering with A&W, the girl who answered the phone said they haven't officially made a comeback for the Double Down yet but she could make me one, without the special sauce (just two slices of fried breasts sandwiching cheese and bacon). I ended up not going to that one because my lunch partner wanted to come to this one, a joint with Taco Bell because she wanted tacos. When I asked for the Double Down, they quickly and firmly said no (didn't even offer to make one like the other place). My disappointment was soon replaced by the new Cinnabon Delights treat over on the Taco Bells menu, but they also said no they don't have those (can't be all out, they'd just opened for lunch!). While nothing else looks good, I settled on a KFC Chicken Pot Pie which I've had in the past and thought was pretty good. At least it was served piping hot. Just a few weeks later, I heard on the news that the Double Down is officially back for a limited time only, so I invited a friend to lunch, turns out he wanted Taco Bell as well so we're back to this exact joint. They have the Cinnabon Delights this time! So I figured I'd be a little healthy and get the grilled Double Down, was told no again, only fried. Gosh! Can't they just use two pieces of their precious grilled chicken breasts to make a happy customer? I know they serve grilled chicken at this location, they just don't want to make anything out of the rule book to please people. Oh and check out the picture I took of my sandwich, so little sauce it makes them look cheap. Sigh, this place has done it for me for the KFC Double Downs, it's sad. BTW, the Cinnabon Delights came out all greasy, tasted old, was nothing compared to what I've read online. This is it, I'll never come back to this location again! read more

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Terrible location, do not visit. Employees refuse to serve you 30 minutes before they close and their hours are off from what's posted

Hours on here say midnight. The door says 10:30. Employees refused to take order saying they were closed.

It's food. When you get burned out on other food I suggest going here. I would give it 5 stars if they would of kept potato wedges as part of the menu. How come all restaurants seem to get rid of a item or two that happen to be the item or two that you go there for. Idk. All I know is where did all the the Long John Silvers go. You can always go to KFC and have A&W instead or Taco Bell depending. This one has A&W enjoyable for the most part. Go ahead and eat here. read more

Terrible food, poor service, place looks like it's in need of maintenance, dining room is closed, even too carry- out. Ordered 8 piece meal. Chicken was wwaaaaayyyyyy overcooked. Shoe leather. Inedible. Potatoes are from powder mix, tastes like cheap instant from 40+ years ago. Terrible. Recommendation: GO ELSEWHERE! read more

I asked for both my wings and my straps to be cooked fresh, the ones on top were newer but everything below was extremely old. Once again I paid $60 for disgusting food. I wait a few months every time and hope it will be better but nope. read more

This place should not have reopened. COVID was a blessing for them. In the last week I have tried them twice. Once as KFC and Once as Taco Bell. As KFC, they were out of chicken. How does KFC run out of chicken? As Taco Bell, I tried the new grilled cheese burrito and three crunchy tacos. The ads and pictures definitely had me thinking it was a great item. The burrito was just wrapped in a brown paper with unmelted cheese. The burrito was pathetic looking. It couldn't have more than 2 ounces of filling. Definitely not worth trying. The tacos were soggy. I live two minutes away. Not far enough for them to turn soggy. Overall this restaurant should really look into its standards. No chicken is poor planning. And tacos and burritos are simple. Come on Man! read more

Terrible service, 24 minutes total for the drive thru. This was my second and last time at this location. Clearly the owner or managers don't care that this place is so poor- they should be ashamed of themselves. Wish I could give negative stars. FYI- The manager never contacted me via private message as he indicated in a response to my post. read more

One of the worst fast food options in the area. If you like cold food that isn't what you ordered and you're not sure it was even cooked today then go to this location. I live less than 5 minutes from this location so I have given them many chances but it's clear I should stop trying. For example I ordered an 8 piece beyond chicken meal, wanted extra fries and they didn't understand me. They charged me for the fries then I get home to realize there's no fries at all in the bag. What? They either forget something or don't care enough to make it even in the past hour. Not to mention you get greeted with "what do you want?", sounds like I'm talking to a prison guard not a fast food employee. If I could give zero stars i would. read more

AWFULLLLL they forgot half our meal we asked for sauce multiple times and they forgot it they didn't even give us straws then when we tried to call they didn't even answer just awful service all together read more

DO NOT EAT HERE! *ASSAULTED AND VERBALLY ABUSED by Manager! The worst customer service I have ever experienced, in regards to food service. I was at this location today with my Mother. After being treated poorly by the girl receiving payment, we got our food and checked our items. We were missing food. When asked for the missing food. The Man claiming to be the manager, argued, cursed and yelled that our food was all there. No joke! After asking for a refund due to the shocking treatment. As my Mother handed the bags of food back to him, he pulled the bags with such force, that my 70 year old Mother's arm was hurt by the frame of her car window. He then, slammed the drive thru window closed and refused our refund. Upon questioning him of the assault made on my Mother, the "Manager" with absolutely no regard to his horrific behavior, when pressed about it... continued to argue that our order was originally correct, all while yelling, pointing his finger and using obscenities. Meanwhile, a tall blonde male employee, approx 19 years old, preceded to say F-U to my Mother and I. Repeatedly! Another male, teen employee, shouted out that we needed to "respect" them in order to receive respect. One nice female employee (obviously witness to this horrible display) offered a "cash" refund (we paid by card) and couldn't give a receipt. The "Manager" wouldn't let her speak and kept tugging on her shoulder to get her away from the window. She said to go around front and she'd bring our receipt. I proceeded to walk up towards the front door. "Manager" ran up quickly and locked lobby doors. She came out shortly after, unlocked lobby door, and "Manager" was still tugging/pulling her shoulders as if he didn't want her to communicate with me or provide me with any assistance, and she did in fact hand me a receipt. However, it wasn't the right receipt. It was someone else's. Maybe he provided her with the receipt in which to give? He was obviously trying to cover his and his male employees tracks for his assault on my elderly Mother and the verbal abuse made by himself and his teen employees! They should be fired! No excuse! I've worked in the food service industry and customer service for 22 plus years. I cannot believe this happened! Unbelievable! 911 was called. A report has been made. I felt highly threatened and in fear for my Mother and my own well being. 3 men, yelling, cursing and virtually spitting. It was such a horrific scene, that a male customer behind us in the drive thru, came up to see why these Men were yelling at us. He preceded to ask, if everything was okay due to the level of aggression shown by the Employees and asked if we needed any assistance. We will be contacting corporate, and most likely an attorney as well. This should NOT happen to any customer ever! Shame on you workers at this KFC! Shame on you! I DO NOT recommend this location to ANYONE as long as this "Manager" and those particular staff members (food service team) are employed there. Disgraceful! read more

Well- I figured I'd give this place a shot 5 years after I went thru the drive thru and waited 35 minutes before getting a messed up order. Waited in the drive thru for 20 minutes. Listening to the teenagers giggle and not work. My wife's and mine meals were supposed to come with a cookie we did not receive. Lemonade is watered down, potato wedges containers were upside down in the bag, food was pretty nasty. I live literally behind this kfc/Taco Bell and I drive way out of the way to Kipling and Florida for Taco Bell. And if I want to try kfc again I will go to Kipling and Morrison. I have no idea why this place hasn't improved. But it's not worth the time twiddling your thumbs in the drive thru. Dinner was pretty disappointing tonight. Reading the majority of these reviews leaves me with my jaw dropped- how has corporate not gotten involved?! read more

New guy by himself on counter. Order at 6:27pm not correct :( 20 minutes or get something else. Got Taco Bell salad no tomato instead. The guy across from me, ordered a side of potatoes right after me. Still waiting :( No one showed the new guy where restocking supplies were out of forks, spoons and root beer :( I am NOT coming back. read more

KFC - Fast Food Near Me - Lakewood, Colorado

Go to literally any other KFC that you can. Went through the drive through and asked for a two piece box of chicken and she said she did not have enough chicken for that. Uh....what...your primary food source is chicken!!!! read more

Stopped here for a late lunch on a rainy afternoon; just grabbing food and running. This is a combo KFC/Taco Bell and the server, who was just as sweet as can be, when I couldn't lock onto anything overwhelmingly attractive, suggested the popcorn chicken nuggets the KFC side of the house had recently come out with. They were delicious and hit the spot perfectly, lightly seasoned. They come in a $5 for I think a 10pc, and $10 for a massive "binge night on the couch on a rainy night" 40 pc. :o SO MUCH BETTER than McDonalds or BK's nuggets. The food was delicious, but it was the kindness of the server that earned them this 5-star rating from me. Well done -- will definitely be back. read more

Horrible. Awful customer service and food. The first time I went here a few years ago, both my boyfriend and I had horrible upset stomachs immediately after we ate the food. I haven't been back since then until tonight. And again, bad experience. When we picked up the good, first we noticed literally HALF of the stuff we ordered was not in our bag. Then when we got home, 4 pieces of chicken were missing (legs). Ridiculous. Officially my last time ever going there. HORRIBLE. read more

HORRIBLE!!! Awful! Disgusting! Ok I used to like KFC but they've really gone downhill and occasionally Taco Bell is nice but THIS LOCATION is DIRTY! Their food is always burnt or taste bad... Like bad expired! Someone needs to get a call into the health department ASAP! These guys would FAIL! And I don't think that they care... Please keep in mind it would be nice to have great tasting thriving businesses around our area. But this place SUCKS! And they need a serious wake up call and help. read more

Came here with my family about an hour before closing time. The three of us ordered off the $5 fill up menu. We sat in the lobby for around 25 minutes listening to all of the teenage workers horsing around. The girl working the cash register told us they were out of 1) dark chicken and 2) mashed potatoes and it would still be a while. Another customer came in saying she'd been waiting for wings for over half an hour. When we got our food our order was messed up and one of our meals was missing completely. The manager apologized for the wait and gave us free cinnamon sticks which ended up being incredibly stale. Overall, was not a pleasant trip. read more

First, I wouldn't normally take the time to write a review for a fast-food joint, but people should be warned about this place. I fully expect them to go out of business sooner rather than later if they don't fix things. So what's so bad? First, they are a Taco Bell/KFC combination "restaurant." They don't get either one right. It is both the worst KFC AND the worst TB I've been to. Second, the food isn't up to par (yes, I know to set the bar pretty low). The TB portions always seem smaller than anywhere else, and they never seem to get the ingredient proportions quite right - too much sauce, too little cheese, etc. Third, their prices seem about 10-20% higher than other local TBs. I can't explain that, except that maybe they are trying to gouge the high school students from across the street. Finally, the service SUCKS. They are SLOOOOOOOW. This is NOT fast food. And they are clueless - I have literally never gotten a completely correct order from them. They always forget something or give me the wrong item, then take forever to correct it, with no apologies. They just don't seem to care. I don't want people with that kind of attitude making my food. These guys are so bad that even though they are just a few blocks from where I live, I will drive miles out of the way to go to a different TB when I need a fix. Seriously, just don't bother. They won't miss you. read more

Unbelievable. I wouldn't be surprised if this one goes out of business. Went there at 20:40 (8:40pm) and the sign on the door said their sign said they were open until 22:00, The drive thru until 23:00. The supervisor said they were closing at 21:00 because she had to leave and then later said the fryers were down and they only had one batch of original chicken with nothing else to offer. They said they had Taco Bell products but my family and I went specifically from Red Rocks Community College to have KFC. What poor management! I'm going to report this to the BBB as well. Sad. read more

If your not going to serve fresh food then don't serve it at all. Chicken was dry and tasted like it had been sitting around since lunch, we ordered at 7:30 pm. Fries were old and nasty, don't eat here ever, hope the crap they serve as food doesn't make me sick!!!!! read more

Sorry, this place is very convenient to my home, but every time I go in the service is worse and worse. To me it's not the employees fault, it's the management. There is always a new crew every time I go in. My order yesterday took 20 mins to fill, others were waiting 20+ minutes to even place an order! It was around dinner time (5:00 pm) with only 3 orders and they had no breast prepared. I will never go back to this location! read more

It took them about five minutes to even acknowledge that we were in the restaurant. From that point they proceeded to take forever to prepare our food and then informed us that they were out of several items. When we did get our food, it wasn't even what we were told we were going to get. One of my sides was a bowl of gravy instead of mashed potatoes and my other side was missing. From the time we set foot in the door to the time we left it was almost 45 minutes. That's completely unacceptable for a fast food restaurant. read more

These guys rock, super short handed but i always see them doing what they can, they are always super friendly every time i come in, i personally think the food is great and i always leave happy every time. They get a bit backed up due to the short staff but i see them trying when im there read more

Favorite fast food restaurant a lot of speed and very delicious food and the lobby always clean great employees very nice people and they work very hard when busy read more

Every time I come here the kids they have working are very disrespectful and rude. I'm wondering where the manager is with these younger girls running the drive thru acting a fool. Very unprofessional and I'm very disappointed I don't want to come to the closest fast food place near my home. Please hire better staff read more

The staff is extremely rude, our cashier was being unprofessional and was having inappropriate conversations with her coworker with the drive thru window open. I am extremely unimpressed with the lack of professionalism and employee attitudes. read more

this update of the worst kfc taco bell in the united states is nothing short of mind boggling! so, shortly after i gave my first yelp about this location about a month ago, someone i assumed to be the manager named Christian L contacted me attempting the make things right. he offered his apology, and a voucher for a free meal and dessert. i accepted. i watch my mailbox and nothing. three weeks go by before i try contacting Christian L about the matter. another week passes, no reply. tonight i drive to the worst kfc taco bell in the nation hoping to meet Christian L face to face. believe me, you cant make up what will happen next... im waiting in the drive thru. i notice almost ten minutes pass without a single car advancing. there were about 7 or 8 cars waiting. i call to see A, what their current $5 buck box was featuring and B, if in fact the elusive Christian L was working this evening. surprise surprise, the phone was answered by another wannabe Taco Bell Thug. "thank you for calling kfc taco bell this is "Sir" how can i help you?" you can tell he was very annoyed. "whats in your $5 buck box?" Click. "Sir" hung right up on me. i call again and sure enough "Sir" hangs right back up on me. i call one more time and "Sir" or "Sur" or whatever his name is left the phone ringing on the hook. after about 20 minutes waiting in the drive thru, the person behind me who was preventing me from leaving got tired of waiting and reversed. i followed suit. as did two or three other cars who waited there even longer than i did. i'm planning on calling a corporate complaint line tomorrow. i hope Christian L and his lies along with "Sir" and his horrible customer skills get fired. i really really do. if anyone In green mountain wants fresh Taco Bell or KFC, its colfax for us. f*** Christian L and "Sir". read more