Service outstanding, the interior was very clean including the restrooms. The food was hot and full of flavor. read more

KFC - Service outstanding flavor on point very clean inside and the bathrooms - Fast Food Near Me - Kennesaw, Georgia

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I ordered a $20 tender box with Cole slaw and two chicken breasts. The chicken breasts were so old, it was brown inside and the Cole slaw was spoiled. I called the store and spoke with manager. I drove all the food back and had to listen as the manager explained to the owner over the phone that I wanted a refund. The owner refused and said he would only give me fresh chicken because I had eaten some of it. After 30 minutes, and telling the owner myself that I wanted my money back I was given a refund that will take 3-5 business days yo go back on my account. Spending $30 my family and I deserve fresh chicken and Cole slaw that's not at its "use" date. I will never go to KFC again. It's not worth the hassle. And the owner told me everything I needed to know. They will serve old food to make a profit. read more

KFC - Old chicken. Rubbery skin and brown meat. - Fast Food Near Me - Kennesaw, Georgia

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Good staff always ready to take your order. Food has always been fast and hot. I have been here several times and yet to be disappointed.

Unfortunately I was very disappointed in the customer service at this location on Cobb Pkwy. Awesome location & the food was great, but I would not return due to customer service. I stopped in to pick up a mobile order and thankfully the location was pretty slow and no customers in line. I wasn't greeted by any staff. I picked up my order from the designated station, brought it to the car and realized I was missing something. Brought the order back inside to grab my missing item, again was not greeted by anyone and kindly told the person at the front register what I was missing. He told the girl in the back and she loudly said "she needs to check the brown bag" (she was within earshot but she made sure to be loud enough for me to hear). As I heard her say that, I again checked both of my brown bags and still did not have my missing item. The gentleman brought my item without hesitation but didn't say anything. No apologies (which is fine) but didn't even say "thank you" or anything. Location was decently clean. I was unable to check out the restroom. Plenty of parking. Great location. Will not return due to customer service. read more

KFC - the front of a kfc store - Fast Food Near Me - Kennesaw, Georgia

Wow, almost $7 for a large Cole slaw that was a small a few years ago? No thanks KFC, bye!

I decided to stop here and try the new wraps. Well, that was a mistake! Both wraps had mold on them and it was more than obvious when I opened the wrapper! WILL NOT BE GOING HERE AGAIN!! read more

KFC - Fast Food Near Me - Kennesaw, Georgia

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I just paid $30 (???) for a 6 piece bucket of nothing. Fried so hard the chicken is completely dry and hardly anything on the bone. Awful.

One thing I hate to see is people only rate a fast food restaurant when they are not happy about it. I give it a 5 star because it meets my expectation: nice chicken, clean restaurant, and friendly staff. read more

Messed up my order I'm so surprised that this business is still open like they customer service sucks and their manager is just straight rude I wish I can give them zero stars but I guess I have no choice but to give them one star. read more

I passed by KFC at this location today during the storm to pick up food via a drive-through. I ordered eight pcs of fried chicken and 8pcs of tenders. I ended up overpaying despite the ad on the menu at the exact location explicitly states that each of my orders was $10 and both orders should have amounted to $20. However, I paid almost double the price as shown on the receipt ($40). I didn't want to start an argument while the wind was blowing and the rain was pouring. I feel that I was ripped off. I will never return to this location! read more

KFC - KFC's ad with the prices of the food I order at the same location. - Fast Food Near Me - Kennesaw, Georgia

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I can't rate the quality of the food here, because after 10 minutes of standing at the counter, myself and another customer left because nobody came to take our orders. In fact, we were never even acknowledged. read more

This KFC is GARBAGE. Fries were a quarter filled. I can't believe this place is still open, every review sucks.. but I wanted my own experience.. I should've listened.. read more

KFC - Quarter filled large fry. - Fast Food Near Me - Kennesaw, Georgia

I purchased the new chicken nuggets at the KFC off of Cobb Parkway and Barrett Parkway and they did not look like the commercial (nice and crunchy like their krispy fried chicken), secondly the nuggets are so small if you put them together you will have one chicken finger. I'm so disappointed in KFC and they charge $10.00 plus tax. KFC should be ashamed of themselves. Your truely, Pissed off Customer! read more

You guys are great! Thank you so much for the experience, for always being so helpful and for the best food :) The food was so so good. The food was ready very fast. As soon as I paid, the meal was ready and handed to me. I recommend you guys try this KFC. read more

So disappointed, I haven't been to kfc in over 10 years & finally decided to give it a try again but now I remember why I don't eat there. Ordered the fried wings with buffalo sauce & after a few bites I realized the chicken wasn't cooked all the way. It was still pink so I thought maybe it's just this one so I opened up a few more & those were pink as well. The fries were okay they weren't fresh but were still warm so I guess I'll give them that. read more

KFC - 6 Kentucky Fried Wings - Fast Food Near Me - Kennesaw, Georgia

First off , I eat here often as it's close by to my office. The chicken is usually over cooked but edible... coleslaw and green beans are delicious.. my main concern is the employees and their attitude towards customers. Unsweetened tea is kept behind the counter. Ask for it and they roll their eyes and it take 5 minutes to get it. Salt and pepper? Apparently they feel that it needs to be portioned out 2 packs at a time. Forget to request it (not offered when you order) and you get another eye roll and a 3-5 minute wait. Napkins? Usually torn off paper towels. (Today actually got real KFC brown napkins). Got a total of 3! Asked for more and was told that's all he's allowed to give me ! $9 for lunch and I'm only allowed 3 napkins! It is obvious that this franchise owner cares more about saving a few pennies than treating their customers like the rest of the KFC's... Here's hoping corporate reads this and takes action! read more

Food... TERRIBLE... and somehow the service is EVEN WORSE?????? Literally what is wrong with you guys?!?! All I wanted was some chicken tenders and it turned into me being upset enough at DEE (worker) that I felt like I needed to warn everyone to not come here. I mean again... REALLY? Get it together. read more

Went to get a 3 piece combo , and the chicken was all pink and un- cooked. You guys have 1 job to see if the chicken is done and can't even do that . No sauces available and horrible service . read more

This restaurant always serves me good food. They seem to have staffing issues and close sometimes like many fast food restaurant, but the owner/manager is always there working hard and I respect that. I get great service and good food and always from the same person working hard. read more

Service is the worst! I hope this changes, meaning management realizes their food is good but their service is disrespectful. Coming in an hour before closing on the weekday and asking for a bucket I can hear the employees upset that I and someone in drive thru had the nerve to ask for food from a restaurant because I suppose it meant they had to cook.....because apparently they get paid to stand around? Ask for a lemonade which is behind the counter and I hear the word "seriously". Almost slipped on the floor from what I suspect was windex used to clean. I won't be coming back here for a long time in hopes that the service has turnover and they bring back people who respect their customers choice for coming to their location out of all the choices I have. read more

I'm so frustrated, I picked up 32 dollars of food to have the bottom bowls (2) broken. (Bad packing)Mashed potatoes every where!! The only good was the service was pretty cool. I miss my mashed though!! read more

KFC - Fast Food Near Me - Kennesaw, Georgia

Unfortunately, I would not recommend this KFC to anyone. The meals purchased were horrible and not edible. Went through the drive through in the early evening ordering several items. The chicken was as hard as a rock as if it had been made many hours before and had a bad aftertaste. The fries were obviously not fresh and dried out with same bad aftertaste. We had to throw everything out except the drinks. Huge waste of money and time. No excuse for this. read more

Never closes at 11pm like it says online. Have gone through drive thru twice this week around 10:20 and closed both times. Really annoying

This is the only kfc close to me and I think its incredibly frustrating how they forget something everytime. I always check my food so i fix it when im in the drive thru but my husband doesnt and for him to get home and be missing half the food when the person handing it to him says "everything is in there" is just annoying. I work in the food industry and Ive made a few mistakes here and there, but come on...im missing something everytime and thats a problem with your training of staff at that point. This is the last time we are giving this location another chance. Ridiculous read more

Worst KFC on the planet. Anytime you go to a place that sells chicken and they tell you "We're out of chicken" you know you're in for it. If you're not waiting in line until your next birthday then they will get you through with the WRONG order -- it's one of the two almost every time. Some of the workers seem to dread their job as if it's your fault they're miserable. If you want chicken you'd be better off going across the street to either Whole Foods, finding another place or just hunting your own chickens to eat! read more

What an absolute joke... they were supposed to close at 10:00PM but wouldn't take my order at 9:12... I hate every KFC in the Atlanta/Metro ATL area. The regional manager really needs to get their act together and start hiring people who won't close their stores down 50 minutes early! Or better yet- get a new regional manger. I can't wait to move out of this piece of complete trash of a city. read more

Filed my complaint with KFC corporate. They had the store manager called me directly and apologized for the poor service. Asked if a bucket of chicken would make up for it and that she had also counciled the employee to pay more attention to detail. I went and saw the manager. She got me a bucket of freshly made chicken which was more than enough to make up. At least they did try and that's all I could ask. and yes I'll go back again! read more

I guess kfc employs their employees only until 9:46pm on a Sunday. So tired of fast food idiots.

The best KFC experience I've ever had! They were completely stocked and ready. Friendly, polite, and completed our large order in a jiffy. Also the store and parking lot looked clean and neat. My kudos to this store. read more

Great food and sweet tea! Friendly, fast service! Newly renovated, bright, and clean. A tribute to Colonel Sanders. We ordered and ate a variety of their offerings: strips, popcorn chicken, breast, thigh, leg, mash potatoes, gravy, and cole slaw. All good. read more

KFC - Fast Food Near Me - Kennesaw, Georgia

The employees are nice, but the food has been terrible all 3 times I have been there. read more

KFC - this is supposed to be the boneless breast - Fast Food Near Me - Kennesaw, Georgia

Today was the worst experience I have ever had at KFC. I had to go through the drive-thru three times because they kept leaving out items that I paid for. First I ordered mash potatoes and Cole slaw, but didn't get the Cole slaw. Then I ordered two chocolate chip cookies, left and didn't have the cookies. The employee at the window rolled her eyes at me when I asked for any extra sauces or asked about my food. The employee(s) in the drive thru window needs an attitude adjustment... quick I'll never be back, thanks read more

Everytime I order a famous bowl in this place it's really dry... hardly no gravy on it, almost no cheese and burnt chicken... everytime you ask for extra gravy they wanna charge you... read more

KFC - It's so dry and chicken in over cooked and some are burnt... - Fast Food Near Me - Kennesaw, Georgia

Last night we went by at around 7:30 pm and we saw while sitting in the drive thru the employee take back food in through the window twice. YES, items that customers clearly complained about, taken back in TWICE by 2 separate transactions. We finally made it up to the window to pay and get our food and the cashier informed us that no one had actually put our order in. The ladies working were not professional at all, and we just left instead of replacing our order. read more

Drove to window and ordered extra crispy. Got home and all original. I guess they give you whatever knowing you will drive off get home and not much you can do about it. Its an attitude that says we are hourly employees so we really dont care whether you are a happy customer or not. read more

Went to this KFC on a Monday evening, over 2 hours before they close. Was treated as though I shouldn't be there so late. Jatyra is the name of the cashier on my receipt. As the only guests in the store, we still waited about 5 minutes to be helped. Once our food was in, she never returned my change. When I asked for it, she assured me it was only 40 cents and rolled her eyes, as if that makes a difference. It's still MY 40 cents. When she brought someone (I'd assume a manager?) up to unlock the drawer, they both laughed that I was even asking for 40 cents back. Again, still MY money. I then sat down to eat and realized I never received any of the sauce I had asked for. I returned to the counter but had to wait another 5 minutes while the cashier was out at a booth talking to her friend and playing on their phones. I don't expect much from fast food, just the bare minimum like getting what I ordered and receiving proper change. But that seems to be a huge struggle at this location as they'd prefer to give you attitude rather than anything else. read more

Well, once in a blue moon I get an urge for KFC Chicken and stopped by this store last week for a bucket of 8 pieces. It was awful! Tasted like it was left from the day before and that it probably wasn't good then either. Very disappointed! It was the worst KFC I've ever had! read more

This location was fairl good I would eat here again. They were out of extra crispy when we went through and it was right around dinner time so I feel they should have been prepared better when I asked about waiting for more they said they were not making more. My Nashville Hot tenders were alright though. My father and I both ate well for $13 here though so it was a good price. read more

#1. Every single time I eat there the chicken is mainly bone and sometimes just bone not even a centimeter of chicken just straight up breaded bones #2.Even if I get to taste the chicken yea it's ok but it is drier than a dessert and tastes like Flavoured sand on a bone Now I can't say that i dont like any of their other entrees like green beans or mashed potatoes and gravy but it's sad when there chicken is the worst thing in the menu and the main item on the menu read more

Went through the drive through at 9:10 a whole 50 minutes before close. I ordered a 4 piece meal crispy style. Then I ordered a 4 piece original recipe and I was told they were out or original do I ordered crispy then I was told they were out of crispy breasts. I asked what kind of chicken they had left he said he could give me a thigh or wing instead of a breast. He then said that they were out of chicken since it was close to their closing hour. So I said never mind and drove away. REALLY KFC, 50 min till close and you run out of and don't cook any food. So I then drove to Zaxbys and got fresh hot food. At least someone believes in quality of food and customer service. Perhaps you should raise your standards or just close for good. I hope their DM and RM read this and get as mad as I was. read more