Not sure who rated this place previously or if they ate something different…read more Ordered jerk chicken and oxtail. Unfortunately the food was not good. Food appeared to have been made far in advance and reheated. Jerk chicken was leathery dry like jerky and devoid of moisture thus very light in weight. Oxtail was chewy. Very disappointing but now I know.

This is my 2nd time getting some take-out from here and I got a medium oxtail with Mac n cheese and…read morepeas and rice and I thought they were going to givee a piece of cornbread since she asked me if liked cornbread, which I do, but alas, there was none when I opened it. The food is good and staff seems friendly. She remembered me. They have a DJ who was playing when I first walked in, but he was closing down and left before my food was ready. The place has a night club type of vibe to it. It was almost 8 pm on a Sunday. I was the only customer. They are tucked away in the plaza on Monaco drive where the laundromat is, behind where Walgreens used to be. Give them some business if you like Caribbean food. They do have some lunch specials too.

I just want to say first and foremost that if you are looking for a quick, clean and fairly quiet…read moreplace to eat along Dunn Avenue, this is a good option. Located in the fully renovated space that was once Country Cabin, this Charley's is the same franchise that many may be familiar with from mall food courts, like at The Avenues or Orange Park Mall. Back in the day I used to mystery shop and was assigned Charley's almost every month. As an independent contractor I would accept the jobs because it didn't take me anymore than an hour to fill out the report after the visit, and we would get 2 free combos, so a free meal. The math worked at the time. It didn't take long before my family just weren't interested in going with me anymore and my experience here reminded me why. This place is clean and well maintained. It is brightly lit and is most definitely not cluttered. When I visited service was professional, although I wouldn't say friendly. For Dunn Avenue, this is actually about as good as it gets. I decided to visit because they are a fairly new restaurant in this area and I had a buy one get one free coupon, so I'll take the risk considering my last experiences with the brand. I really was hoping that this wasn't the same experience that I had in days past. Unfortunately, the problem never really was with the staff. They always seemed to be focused on their job, but not necessarily oozing positivity like a cruise director. A smile would be nice. It wasn't cleanliness or maintenance. For me, the food is the issue here. Specifically the cheese steak. If you've ever had Steak-umm, you'll know what I'm talking about. The meat is pre-sliced, pre-portioned and frozen in individual serving size packages. They simply take the meat out of these frozen packages, put the frozen block on the griddle and put some steam on it to thaw it out and then it cooks. It tastes exactly like frozen steamed meat cooked this way would. And then, there's just no flavor from seasoning to cover the almost gamey flavor or steamed frozen meat. The meat is just plain meat with no seasoning whatsoever. And you would think having two cheese sauces would really add a lot of flavor, but both the orange and white cheese sauces were both quite sparse and flavorless. For me, unfortunately this remains food court food. I don't understand how this is a standalone restaurant. Not a thing that I've ever had on the menu has ever stood out to me. There's not a thing that I would crave. Not a thing that I would return for. Not a thing that I have ever really enjoyed. And for someone like me who really enjoys food of all kinds, it really says something when I would just rather not. Sure, it's clean and it's edible, both uncommon for Dunn Ave, but it's also not cheap and without flavor. Wish I could say differently as I would love another place close by home as an option to eat. I also want to say my rating is based on overall experice where food is not the most important factor.

Food was ok. Service was terrible. The cashier just stood at the other register. No "ill take u…read moredown here" or "how can I help u?" Literally he stood, stared, and hit buttons. There was NO ONE there- which makes sense in hindsight. But my sister and I tried to be overly nice thinking maybe he was having a bad day. Tried to joke, used "please" and "thank u so much." Not even a "ur welcome." They only got the 2 stars cause the steak sandwich was good. I wanted to give ZERO. Had to add salt and ketchup for flavor, but I like that it had all the fixings. I will NEVER be back to that location, as I'm sure residents around there already decided- evident in the lack of customers. They even had the door by the handicap locked. We had to go through another door. We thought they were closed at first. Only after seeing a worker walk around realized they were open and used the side door. No apology or recognition of that either. Especially since I was literally with my handicap sister. Wild to be treated like we inconvenienced a worker by going to THIER job.

I've been to many wing houses in Jacksonville but this by far is the Best clucking chicken in townread more

When I do visit the establishment, the service is pretty slow. And I have had many instances where…read morethere have been cross-contamination via seafood. I have people in my family that are allergic to seafood and I've just had too many encounters with this place. But when I do go here, I usually eat the chicken and fries, the cheeseburgers, a few more fry items and their lemonade. The place is very chic when you do walk in.

All I can say is wow. This location of Popeyes, as well as, all the other Jacksonville locations…read morethat I've been to are terrible. We stopped going to a couple other locations because of the bad food and bad service. After many attempts you just can't justify it. This location was convenient so we placed a mobile order so hopefully it wouldn't get messed up. We go through drive-thru to pick it up and have to wait. You would think by waiting it would all be fresh and hot and the order correct. Nope. We paid for a 9 piece and paid to upgrade to all white meat. Also the 9 piece comes with a large side. We paid to add two additional large sides. So we should have gotten all white meat 9 piece and 3 large sides. After we left and got home, we realized they just threw together whatever they had left. We got one breast and 8 wings. All old cold chicken. Also, we got 2 large sides we added but the one that came with the meal they gave us a small. So we immediately called the location and asked for the manager. They layed the phone down on the counter and never came back. We could hear it all in the background. We tried calling back but never another answer. We called the next day and the lady manager made it our fault every way possible despite my receipt being correct and then put us off to contact corp. After a couple emails back and forth Popeyes corp will send a message to the store for awareness. Nothing is being done about our order and not getting what we paid for. Popeyes around Jax are notorious for being out of stock and if you ordered via mobile app they cant give you your money back. Corp has to do that. Dont go close to closing which is 3 hours or less because they aren't willing to cook anything else. Terrible terrible business and worse customer service. That was last chance for all Popeyes.

I placed my order and there was backgrounds talking as I'm ordering. I get up to the window, the…read moregirl Aaliyah almost charged me an extra $10.50 for another #1 when I only ordered (1). She caught it herself and changed it before charging me. I pay and get my drinks. She asks me to pull up to the red pole because I had to wait for my boneless wings as they're made to order. Fast forward 15 minutes, a guy walks up with 3 bags and I open my window and thank him. My mistake for not checking my order until I got to where I was staying. When I got everything out to feed everyone, I noticed I was missing 3 biscuits, ranch, and my drink was not Dr Pepper it was FOR SURE a root beer! I called to advise them in hopes to be refunded for the items that were missing but their only solution was for me to come back and they give me the items missing. I just drove 25 minutes and was not about to go back. Then they tell me I can come back tomorrow. Like no I do not want to eat your food twice or drive 25 minutes away from where I'm staying to go there again. The guy I talked to acted oblivious to anything to do with the English language and passed the phone to a lady who claimed to be the manager and she stated they don't even sell root beer. They for sure do because I only drink Dr Pepper as a treat for myself every once in a while. I'd know if it was NOT Dr Pepper and I do not like root beer so I'd know if it was. Lol Anyway, they suck and also I almost threw up from a piece of chicken that wasn't all the way cooked. So yea avoid this location. Good and customer service are crap.

Decent fried fish and shrimp place. Open late (4 AM). Just wish it wasn't so expensiveread more

Aww, my daughter ordered delivery & our order was short. We were missing 2 desserts & the portions…read morewere ridiculous. I got the red velvet cheesecake which I was disappointed. My last visit I didn't get a dessert. I know I won't ever order delivery again. When my order be missing part of it then this makes me look at things differently. I apologize for not posting pictures however from here on out I will. The portions were so short to where I don't know how to feel about that, I paid for it, I should get my whole order entirely.

Phew they're spicy legs and thighs are much better than anyone else. And trust me, a fatback such…read moreas myself knows ALL the spots

Terrible service and always out of chicken or it's a 35 minute wait..how are you a chicken joint…read moreand never got chicken?

So Wingstop used to be my favorite wing spot ever because of the flavors and the options to adjust…read moreflats or drums in wing counts. But now the wings are chewy with the rubbery consistency. The fries were very fresh. Seems like they changed the texture of the fries. I also have a Hi-C to drink that was just fine, but the wings texture was definitely off...it very much gave fake chicken. My food did get to me pretty quickly. And was packaged very nicely.

First time trying Wing Stop. We got a craving for their chicken sandwich after seeing a commercial…read more We popped up their website which immediately showed us an available special which was 20 boneless wings and fries. So we decided to get that to share and also get two chicken sandwiches. The only choices on the sandwiches was with or without pickles and what kind of sauce They have about 10 different sauces available to choose. We both chose the Cajun. It was very good. They did leave the pickles off of both sandwiches. We wanted pickles! Only one ingredient and they forgot it. For the wings, we chose Cajun, habanero & mango, Korean, and their Louisiana. All were very good. Wing sizing varied greatly. We had some ultra tiny wings and then normal size that you would expect. The fries were fresh cut with some peel on them and seasoned. You get a choice of dipping sauces. We got the blue cheese for the wings and a jalapeño cheese sauce for the fries. Fries were excellent and enhanced by the cheese sauce. We ordered online and then drove over. They were very busy and hadn't even started on our order. The parking lot was a free-for-all with DoorDash drivers parking on sidewalk and wherever. They also seemed to prioritize DoorDash/Uber eats orders over others. It was a pretty long wait with little to no communication about what was going on and the service people not very friendly. All in all good food once you get it and our order was actually correct. We will be giving them another try because the food was good. Maybe we will get pickles next time!!!

If you are craving soul food, this food truck should be on your list. I obsess about oxtails…read morebecause they are delicious and I can't cook them. Chef love has them on Fridays and Saturdays along with a bunch of other tasty bowls. This is the oxtail bowl and they literally fall off of the bone..and the gravy.. goodness, take all my money! Lol. The woman that works there is super friendly and patient.

There was alot of hype for this food truck so tried it one day with coworker. Got oxtail bowl and…read moreit was alright the oxtail wasnt seasoned and the bowl just all in all seemed watery and flavorless. Pictures looked good and food came out looking decent. Not sure about seasoning. It was in a lot with other food trucks and small seating area with 5 or 6 tables. It was a walk up and order and wait in line type deal. Service was standard.

We are huge fans. Food is very good…read more Staff is even better. Catfish wife huge fan. Wings oh my goodness.

I really wasn't expecting to like this place. I was just in the mood for fish and chicken. A…read morefriend suggested this place; I've passed it for over 1 yr since I've been here. Customer service was great! I got the Chicken and Catfish combo, with a mango something drink. I wasn't expecting to like the drink! Dayymmm, I can just come and get that drink alone and the chicken! GAS! That was the best bought fried chicken! It taste like I cooked it at home! The Catfish, it was ok, next time I want all chicken and fries. It's a fast food place, so come as you are.

I don't understand this fast food company. I have tried visiting this location many times and have…read moreonly been successful a few since 2008. Their app has never worked correctly on Android and has been consistently performing a bait and switch by inviting customers to the location with coupons that can never actually be redeemed. I remember trying to visit here once during the pandemic and I had ordered through the app, and even though there were no other customers in the drive-throughs or at any of the service windows, they insisted that I exit the drive-thru lane that I was in and go to the other lane which was, I guess, dedicated to app orders. I left that time and canceled my order and didn't return until now, several years later. Why did I return today? I was bored with our usual food options and looked at the app and saw a buy one get one free Big Buford combo. As consistent as this company has always been, there's no way to use the coupon. I've confirm that I have the correct items in my cart but the coupon is still grayed out. I've contacted your customer service team and they were aware of the issues but did not have any tools to correct them, still over a decade after this problem first started appearing. This company hates customers. Try interacting with any of the employees that actually work at this location or any of the locations at their customer service and you will see this is a company that hates their customers. It makes sense. This is why they have treated me and my family so poorly over the last 10 plus years. I won't ever be back to this location and will try to avoid Checkers and Rallys for the rest of my life. I do have a call in to a regional person named Carol. I wasn't successful in getting in touch with her and have not heard back from her yet, but I really don't have any confidence that she'll be able to solve any of these chronic issues because I am convinced that Checkers and Rallys are operating in bad faith and intentionally have kept this bait and switch system in place for over a decade. There are no other excuses that this hasn't been corrected.

How many ways can you disappoint a customer? Tried to place mobile order using coupon in app…read more Coupon stated to apply at checkout. Showed deal in bag, yet still charged my card full price. Called and told nothing could be done, no cancel option. Went to pick up and the order was wrong. Paid over $6 for a "free" big buford sandwich and got a cheeseburger. No, I did not leave rest of the order and everything else at house to get cold to drive back. HORRIBLE!