Why is it everytime. You walk in to this place. They have an excuse for why they can't do something. Or want you to wait 20 to 30 minutes for them to cook chicken. When both there warmers are full of chicken. The manager, always seems to be high or drunk also. Never again. read more

Can't believe people still act unprofessional.Bad enough the food has just gotten fake tasting, greasy blah, never at anyother have I ever had be greasy like that almost dripping. So two strikes the ride up and back best part. read more

Anytime I come here my orders are always right, the food is always good and the place is always clean ! Ignore the low reviews it's not all bad ! read more

Worse service I've ever had. Rude drive thru attendant. If you think as a customer u should be talked to with any respect at all. Not here. Just rude and act like your trouble asking for condiments. read more

Horrible customer satisfaction ! We placed an order maybe an hour before they closed & the staff just threw anything in our bag, we asked for two mac and cheese where instead of receiving both we got a bowl of corn & at that only one, if they didn't have it, literally our phone number is on the order for the soul purpose to either cancel or ask us if we wanted a replacement but of course that wasn't done ! read more

Very disappointed. I ordered a 5 PC. Tenders combo through the drive thru and when I opened it, the tenders were dried out, thin pieces of rubber. They looked as if they had been sitting around in the bin for quite some time. The fries were cold and soggy and the biscuit was hard as a rock. The cole slaw was actually the only thing that was edible in the box. My husband got a chicken pot pie which was okay. I am upset that I paid $20 for basically a pot pie, a small cole slaw, and 2 sodas because everything else went in the trash. read more

food is amazing . everything is always on point. service is pretty fast always also . ambiance is great.

I love it too much lol I just saw that this is the best thing I can have to do it manually and i have it ready to show up to see what I want to see it is just a great picture lol lol thanks bro love ya bye love you ur read more

If you are feeling like chicken you can't go wrong with a bucket of the Colonel's original recipe legs, wings, thighs, and breasts. The sides (mashed potatoes, biscuits, green beans, baked beans, macaroni and cheese, etc.) are delicious as well. Whether it is take-out, dine-in, or drive-thru, my food is always piping hot and delicious. The KFC in Hazleton does a decent job of consistently delivering the comfort food taste one comes to expect from them. read more

Of all of the KFC's that I've dined in over the years and driven through over the years, this is one of the best. Although I wish KFC here had the buffet, so many of the KFC's do not have the buffet any longer. Cashier Donna at KFC in this location is wonderful--she is customer-centric, friendly, professional and knowledgeable, greeting every diner with a smile. I most enjoy the famous bowl and at this location it was delicious. The famous bowl includes mashed potatoes with gravy, corn, breaded chicken topped with cheddar cheese. It might sound like a strange combination but it is delicious! I hope that this KFC location will continue to offer specials like the Fill Up box for $5 where you get a famous bowl, a medium root beer or other beverage, and a chocolate chip cookie as an example. That $5 deal can't be beat. 2 piece chicken and a biscuit is a very reasonable deal at $3.79. So for two people eating, $9.32 is filling and good quality food for a decent price. read more

Me and my sister picked up a late dinner here on Tuesday night. We both had a $5 dollar fill up. $5 for a soda, two pieces of chicken, medium mash, and a cookie. Great deal! The food was hot, fresh, and delicious! I was very surprised since it was 8:30 on a week night. read more

Amazing!! Bright, fresh, clean new interior! The restaurant looks great, the food was great and the employees were great! The cashiers went above and beyond greeting and helping customers. What a refreshing positive place for lunch. Food was fresh, hot and delicious! A+++++++ read more

Great place to eat chicken is always fresh n good sometimes the mash is hard like powder but that's all everything else is well cook sometimes the people that work there are rude and they don't always give what the customers want.. and at the end they should know that there customers are always right there can't never be a no. For and answer ... Always be friendly , Organized, make them feel welcome to the stored no matter what you don't know what that customer is going thru ... read more

This is the worst kfc I have ever been to chicken was dry and small and they charged me more then other ones my advice don't go here go to the one in Pottsville it way better read more

This KFC the food is so good fresh ..i got the snack box the chicken strips was good ...i come here all the time when I'm in pa...

I agree with Ben M. We just visited yesterday and it was an awful experience. The crew here is so disorganized. Only one young man seemed to kno what the hell was going on. profanity was used, very loudly i might add, and there was conversation actually about their reviews, and i suppose recent reviews that were posted on one of the review sites. I could only imagine from what they were saying that they werent positive erviews. But it didnt seem to bother them, including the manager. they were outta legs, was told 20 minutes... decided to order and wait for the legs for my daughter. we waited over 1/2 hour to get them, and only cuz i went up to find out where they were. Manager didnt seem to kno what was going on til she asked the one and only competent young man worker who said yes and he would get it. it was cold in the establishment, the staff was horrible. the food was meh... my chicken strips were literally that, thin as paper(actually more breading than chicken tbh). and soda tasted watered down even tho i asked for no ice. cole slaw and potatoes were good(only reason im even giving any starts, oh and for the young man that was actually doing his job. Dont think ill be eating here again. Too bad too, we visit Hazleton more than we do Pottsville. read more

this place is usually the best chicken place in town. If its hot outside you know this place is very well air conditioned. it has a cool 25 cent ball game for kids. The people there are almost always the most polite best people you could find at a fast food restaurant. I and my family go here ALL of the time. read more

Let me begin by saying that this KFC is located right next to Hazleton General Hospital (convenient for the inevitable heart attack). I've had family admitted on several occasions and the birth of my son so I would say that I've visited this location probably 8 times in the last 2 years. The food is standard KFC and generally fresh and tasty. This establishment loses its three stars on service. I have never had a positive experience with the staff. Never. I don't expect white glove service from any fast food place but it seems like the staff here is hugely under trained and that they generally don't give a crap. Not a recipe for success... read more

So sad. Use to be so good. Needs more adult supervision. Lots of horseplay. Watched server drop chicken on floor and walk all over it. Sweep but didn't mop area. Portions got very small for price. Greasy chicken. Sad miss read more