Surprise...another bad review. I've never had a good meal here BUT my daughter wanted to try the new tender wrap. What she got was 2 old dry tenders with barely any sauce and toppings in a tortilla that was over cold and hard. A couple bites and in to the trash. You could have but that thing in the microwave for 30 seconds and it would have been tolerable. Never again. It's only another 10 minutes to Popeyes who ALWAYS delivers quality fresh HOT food n read more

I wish I could give it zero stars. They gave me cold food after a long day of work, now I have to drive all the way home to heat it up first. Kinda defeats the whole purpose of fast food. I didn't sit down inside because it was so disgusting, but I wish I did so I could have had someone heat up my food and do their job. What a joke read more

How the hell does KFC go wrong? Well, just come here to find out. Their biscuits are undercooked, their soda is flat, their employees are argumentative, and their chicken just isn't very good. I think the only thing that I enjoy from this craphole any more is coleslaw. DON'T GO HERE. Seriously, just go across the street to Safeway and get their chicken. It's better, fresher, and cheaper. read more

Doors locked at 8pm is ridiculous when it says your open till 10 update the hours or better train your staff

Ordered a Matty Bowl, they cooked it fresh but took 15 minutes, no gravy, 2 bite-size pieces of chicken, just not that difficult to get it right... read more

Food good! Guy who worked the window was FILTHY! Guy was wearing a tan hoodie with oil stains and filth on it like he just got finished changing his oil out of his black pickup. Yeah.. I saw the same guy go out to his black pickup while I was eating my food in the parking lot.. still wearing that filthy hoodie. I talked to manager.. she said no apologies, but "I was supposed to be working the window but I was late today, that's why he was working the window". Seriously??? A excuse rather a simple apology? This staff has no guidance other than cooking chicken with secret 11 herbs and spices. That's easy... follow a well polished recipe and procedure. Hospitality and perception of cleanliness of your food is beyond their pay grade. It's no wonder that the Falcon KFC is rated the worst of all KFC's in Colorado Springs. Good thing the chicken is cooked to kill whatever crap the staff put in your food. Sunday, April 13, 2025. 12:00 noon. read more

Visited store #E720436 this evening and the chicken very overcooked and very, very dry. Been there once before and this seems to be status quo. Fooled me twice. I have crossed KFC off my list of go too's read more

It's absolutely terrible. I've had multiple issues here, the biggest one being that they spilled the gravy in the bag, and it got on my car mats. Then, when I called, the manager hung up on me multiple times. I even reached out to corporate and they opened a case, but they don't care. I'm out with KFC do yourself a favor and just go to Slim Chickens. read more

went to kfc one day and they told me they have no chicken tenders and theyve been out for a while and i was like what in the h-e- double hockey sticks kind of organization are you guys running where you are a chicken pleace and have no chicken tenders super fed up and will never return to this place again. read more

Best chicken I have ever had, and the staff was so friendly. They didn't have the chicken at the time when I wanted it, but I was patient and in the end they gave me a free large side for the inconvenience. Showt out to the front cashier, he was so friendly. read more

You could have some coleslaw available when people come in to buy it. Maybe they're out of chicken too I didn't ask.

I want chicken! But KFC has doubled their prices. AT CHRISTMAS! Horrible timing. 8 pcs was $10 online. Now it's $19.99.

Awful restaurant. The service is bad, the inside is dirty. They are always out of things. Make the drive to a different KFC. The manager is extremely rude to guests and workers. read more

i was treated unkindly the manger was extremely disrespectful. The numerous times I have gone there I have never got what I ordered. Terrible customer service and environment. The place was dirty for sure needs a health inspection. I will never be going back there. read more

Worst customer service I've ever experienced. I walked in and asked for the famous bowl without chicken and asked if I could substitute for Mac and cheese, I was told no, which was fine. I said ok then let me order the bowl without chicken and I would like to order a small side of Mac n cheese. The manager rudely chimes in and says, "you can order that but we aren't going to put it in the bowl for you" I replied with that's fine, I can do it myself. Rudest staff ever. I will not be returning read more

Holy moly. I wish I had taken photos. The condition of the restaurant was beyond FILTHY, that it is difficult to envision. 7pm on a Thursday evening. Looked like it was fully staffed. The tables were all covered in garbage. I watched an employee walking behind the counter, and she nearly face planted because of stepping into one of numerous liquid spills on the floor. I should have turned around and left. But stupidity and a craving for fried chicken and I powered through with my carry out order. The biscuit was so undercooked that it was gooey inside. The mashed potatoes were cold and with a microscopic amount of gravy. The chicken was ok, but by the time I moved onto the chicken, I was so nauseous from the visual of the filth, that forget about it. Yuck, the gummy biscuit etc. I took one bite and that was it. While waiting for my order, I watched the young man with long, jet black dyed hair, that was at the counter and took my order, spraying and wiping a huge stack of trays. He was attempting to get something cleaned up at least. The other employees seemed to be moving around in slow motion. I wish I had taken photos!!! The only employee that I saw with any hustle, was when the lady that nearly fell, moved quickly trying to restep and avoid falling. The drink area was covered in straw wrappers and other pieces of garbage and spilled sticky liquid, that it was difficult to believe it. The health department undoubtedly would have shut the restaurant down, had they been aware of the Slightest bit of the whole scene. Next time I can't live without fried chicken, I will walk into the nearby grocery and not take a spin on the roulette wheel of food poisoning. read more

Went to pick 2 meal orders at about 830pm.... they had us pull around to the front, even though no one was behind us. Then we sat for almost 20 Minutes. My husband finally had to go in, and they put together the order real quick. It was ridiculous that we had to wait, only to go in so they would pay attention. Not going back. read more

Ordered online; went to pickup at designated time ended up waiting 30 minutes in store for the $80 order. Apparently they were out of chicken.... read more

I'm surprised I'm leaving a 5 star review for KFC as much as anyone else, but I've been to quite a few (even one that consistently ran out of chicken somehow), and this one easily beats them all. Food was perfect, service was super fast, nothing came out wrong, wishing I bought more fries. What more can I say :) read more

Oh. This place. dirty af. The bathrooms had no paper products. No tp, no paper towel, no seat covers and the toilet was covered in what looks like wet shoe marks. The lobby was trashed. The cashier seemed....soooo dumb. She didn't know a single thing about the menu. It took forever for the food even though there was only 1 person (eating) and no one in drive thru. The girl got an attitude when we asked for bbq when we asked for bbq. read more

Drive up only. Special on menu has Papa burger w/ onion rings and drink for 8.16. Ordered 2, charge was $21.00. Not upsized. Told "This is what my register says." Had to pay the robbery prices. The burger patty on one was folded like a taco shell and almost unrecognizable. This place has been a joke for two years and getting worse. Stay away. PS they were out of chicken strips and chicken fillets. read more

KFC - Receipt tonight. No special for $8.19. - Fast Food Near Me - Falcon, Colorado

Worst KFC EVER! I've lived here over 11 years and this location is has gone downhill fast. Always out of extra crispy chicken breasts and have to wait 20 minutes for it to cook. They always forget something through the drive-thru and it's so dirty and disgusting inside. Rarely do the employees clean tables and if you look at the kitchen floor, you would never want to eat there. Employees just don't give a damn about service or their job. What's up? I place my order and it's like I speak a foreign language. Chicken breast, cole slaw, mashed potatoes and a biscuit. No drink. They hand me a drink, no chicken, you have to wait, they forget the biscuit and give me two cookies! REALLY?! read more

This plant-based chicken is terrible if you want chicken get chicken not some plant worst thing I've tasted in a while

Once again, I find myself leaving this dump another review. Went to the App and put in my order at a cost of 49.36 to feed the family. Money was successfully removed from my account then got an email saying my order couldn't be processed. Email said I needed to call customer service at 800-CALL-KFC. spent 26 minutes on the phone because they had to write a report. Then Emily transferred me to refunds where I waited 26 minutes before the switch board basically hung up on me. Extremely upset with myself for even thinking of giving this shit hole another chance. Business owner, CLOSE IT DOWN. read more

If there was a way to give no stars I would. Before COVID and everything, they take the longest time to bring out the order. They forget things in the order and the hygiene of the staff is questionable. I love KFC... but won't ever be going to this one again. read more

For years here in Falcon, KFC has been horrible. In January when GrubHub finally started delivering in our area, my hubby talked me into KFC. To my utter astonishment it was fabulous, like KFC of the past...moist, crispy, fresh, hot! Two weeks later we ordered again and it was back to horrible :( In March we tried again with disappointing results. The new manager recently encouraged our community thru Facebook to give the Falcon KFC another try since it is under new management. Well, tonight we did and it was truly awful. The whole meal was luke warm including the slaw. The chicken was dry! The coleslaw was dry! (barely any dressing) The mash potatoes were dry! (barely any gravy) We're done! How hard is it to do it right? read more

They don't have root beer floats. Their shake machine gives milk instead of s nice shake and they don't know the difference from fries and Nashe potatoes. The customer service is non existent and the place is filthy. Good note is that Culver's has root beer floats. read more

Would give negative stars if possible, but also read the other reviews. This place is terrible, they've screwed up our order multiple times. The last visit they shorted 1/2 out meal told us to come back in and they would replace it. Apparently if you don't return w/in 30 day window then they don't want your business. Customer care seems to be the norm these days where it used to be few and far between. read more

Went into this restaurant today and was appalled. Every table was covered with garbage or grease streaks and crumbs. People were eating in the kitchen. This place was so full of food violations I couldn't believe it. I'm beginning to wonder if these places out in falcon have to abide by the same standards as places in Colorado Springs, because it certainly doesn't seem like it. read more

Don't. Just Don't. I've been here 4 times over the past year...why have I kept going back? We have exchange students that love KFC in Thailand and Germany..but after this visit even they don't want to go back. The crew is quite probably the most lackadaisical I've ever seen; they argue with each other ("THE F*CKING CHICKEN IS FROZEN, STOP SELLING DARK!"), make excuses, and just.don't. care. This last visit, we were at the counter for 10 minutes before anyone came out from behind the racks to take our order -- they saw us, they heard us, but we weren't important enough to care about. They were out of all dark meat (see the expletive above), and said it would be 30 minutes before they'd have some ready...but were more than willing to upcharge us for an all-white chicken box. The redeeming factor is the A&W Root Beer Floats...but the food is just....middle-school lunchroom bad. DO NOT EAT IN. If you are craving chicken, I'd recommend Culver's, Safeway, or even Wal-Mart over this place. read more

KFC - Boxes everywhere, trash everywhere, dirty counters and chicken warmers - Fast Food Near Me - Falcon, Colorado

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If i could give negative stats place is a joke and dirty they should be shut down i waited almost 30 minutes for a root beer float and then had to go in and cancel my order the manager had no clue how to handle people or the restaurant i will not be coming back thank God there is an Arby's out there now cause KFC should be closed down dirty dirty dirty read more

Dirty restaurant, ding bat employees, disgusting old food, and a punk manager who makes the "Cash Me Outside" girl seem tame. Along with the crumbling building and pothole filled parking lot, the missing signage on the outside, and the unlit lights during the evening leads me to believe this place won't be open for long.... Not that anyone in Falcon cares. read more

Unfortunately, this place has issues. We always wait too long, even though they aren't busy at all. Tables are usually dirty. Tonight all garbage cans are too full to use. All surfaces look greasy and dirty. Whole place has a funny smell. The people are nice however. read more

Wow. This place has sunk lower. Stood in line with no one at the register. Guy finally arrived that doesn't know the menu or how to enter it. No chicken pot pie. Gets help. Now 6 people behind me. Dirty tables, I pick the least bad. Food is done, but I don't know it, because they never asked a name. I see the kid standing there looking confused so walk up and he has my food. Nothing said. Just wow. read more

Slow service, lazy employees, disgusting store (inside & out), always out of chicken. The girl taking orders asked for names for order, the guy in front of my said "Javier...." blank stare from the employee, who then said, "ok I'm going to call you Bob." Really?!? Javier is a hard one to pronounce? Filed complaint with the health department for extremely unsanitary looking conditions read more

They really need to just SHUT this place down. 3rd time trying this location, and once again, they let us down! It's 7:00 pm and guess what-as usual they have NO chicken!! So now we get to wait 30 minutes just to get food!! Don't bother complaining to the manager because he won't do a darn thing! read more

How can you even call your self a kfc if you don't sell spicy tenders or hot wings. Maybe it's just me but if your going to own a franchise mayne make sure you keep everyrhing on the menu read more

Once again KFC Falcon robbed me...got a $20 meal... supposed to get 2 mashed potatoes and gravy and Cole slaw.. I paid for extra side of green beans...got home...no green beans and only 1 mashed potato read more

Worst KFC I've ever had. Chicken is so salty you can't eat it, Also, over cooked. Mashed potatoes were suppost to 4 serving. Size was a tablespoon,,,I measured it. Will not be going back. read more

You want mold with that dessert: Our Falcon KFC is always dirty. I have yet to be there when the dining area is actually clean. But I tend to grab and go, so I bear with it. But on this last trip, we choose to eat there. Wife decided the strawberry Cheesecake Sundae sounded good. So after having to remind them we had ordered and paid for it after we got our meal, we sat down to eat our dessert. I took the first bite and something tasted odd. I could not place it. Then the Mrs. took a bite. at which time she immediately starting looking closer at the sundae before us. At which point she said i think this is moldy. I had that aha moment - THAT'S WHAT THAT FLAVOR IS. Looking at the Cheesecake bites there were little green spots of penicillin. But here is it gets even more frustrating. I take the sundae up to the counter and hold out a cheesecake bite and tell the girl that the dessert is moldy. She grabs who I assume is the manager at the time. She tells me the green spots is from when they spilled m&ms into the container. I kept repeating that it TASTED like MOLD. She kept insisting that it was the M&Ms. BUT LADY - IT TASTES LIKE MOLD. I am then asked if i want them to make another - Really? I did get money back for the dessert, but that was it. Then I sent a complaint through the KFC website. 2 weeks later I get an email from someone stating the are the district manager and they were heading over the location and if I wanted a free meal they would give me one. When i email back as to how I would get that free mean I get no reply. Customer service is dead here, but the good news - you can get penicillin at KFC now read more