This location is so bad it doesn't even allow me to put a 1 star!!!! It needs to close!! They never have 1/2 items in menu. Parking lot huge pit holes. Window ordering is awful. You are t likely to get what you even order. I've been a customer for some 40 years and every year this location goes from bad to worse. read more

I don't know about the food here but I took one trip through the parking lot dodging the potholes. While I was sitting there, deciding what I wanted to order I seen it take a long time for two cars in the drive-through to get waited on, so I changed my mind and left. If you want pictures of the parking lot and the building, I will be glad to go take them for you. read more

Wish Yelp allowed negative star reviews! If so this place would be -5 and then some! Service -5 Cleanliness -7 Food -3 Goto one of the other locations in town we will not be back to this one!! read more

Southside KFC is a joke! On Tuesday May 6th, I went in for the 8 piece for $10. I went through the drive thru, and paid with my card. I was told that the transaction didn't go through, but I received an alert that my transaction went through. I showed the manager and the workers my phone, where it clearly showed that my transaction went through. The manager refused to give me my food. She said that the transaction didn't go through on their end. I was told to come in the inside, while they called corporate. I again showed her my phone, where the transaction had been taken out. This was so unprofessional. I know that this isn't procedure, because I worked at KFC for 12 years. Out of the 12 years, I was a manager at the very store for 8. Proper procedure would be to do a customer giveaway, and keep the customer happy. I literally ate at KFC almost everyday before this happened. Well anyway, since the transaction was still pending, I couldn't do anything yet. So the next morning, the transaction had been completed. So the money was actually out. I went back to the store, and showed her that it was no longer pending, it was taken out. Still, the same "manager" called corporate again, instead of handling it herself. They told her there was no record of the transaction, and to call my card. The only thing I could do was file a dispute. So I filed a dispute, which was rejected, because they said that they had given me the chicken, which was a complete lie! So now I'm just out of 10.90. read more

My boyfriend and I are local dashers. We accepted an order that took us to this store as we pulled up to the drive thru speaker every single one of the employees including the manager we're outside im guessing for a smoke break. They all seen us pull in and none of them tried to move to head inside to confirm the order. Once one employee got inside she confirmed the doordash order and told us to drive around. As we did, we get to the drive thru window and the lady tells us that they literally don't have anything our doordash customer has ordered. Knowing from experience from working at the southside KFC I know for a fact that then not having ANYTHING that our customer ordered was bullshit. Our customer only ordered a 3pc box: 2 breast 1 leg Mashed potatoes & Gravy And a biscuit And a side of mashed potatoes no gravy read more

went through at 9:45 wanting 2 famous bowls. they closed at 10. some tall black guy said they were closed. I told them it was only 9:45 and he said oh well we're closed and then they asked if they had any in the back and he said that they "threw them all out" I've already been to the one on south Oates and everything wasnt working. do better. this is unacceptable read more

The only reason this place gets one Star is because they don't have negative numbers to post. We went by for a quick lunch to go. We had an online coupon for 30% off regular proceed items. We ordered the regular proceed items. When we went to pay at the window, we were told they don't know how to accept online coupons. The employee called the general manager who said they don't take coupons. That being the case, why does KFC post the coupons? Back to the food, they dropped it on the ground in oily rain water when they passed out our the window. There was an extended wait while they prepared more. At the end of the day, it was dry chicken and not very good. read more

The worst service ever !! First they close at 11, I arrived at 10 . First I went to the drive thru. It says that the drive thru closes at 11 . No one came to the mic so I drove to the window and sat for a second and no one came . Then I proceeded to pull around and get out the car where one of the workers was sweeping , she saw me and rushed to the back did not tell me to go back through the drive thru or nothing . The doors were locked. I was picking up an order for my brother and called him to let him know that no one was helping me so he called and told the lady that we had an order and she said "AND" with an attitude and he told her I was waiting so she told him that I have to go back through the drive thru. They did not have what we ordered on top of that the food was cold and tasted old . When another employee brought me the food, I didn't get a have a nice night or anything . Just nothing but attitude. Never again . read more

My wife and I both ordered the 2 piece dark meat deal to go. It was about 11:45 AM, so it should have been fresh. We live about 10 min. from the store. We both ate the drumsticks first, about 3 bites. They tasted bad and made us sick. I don't know if the chicken was old and out of date, if the grease was old, or if it had been under the heat lamp too long. I went back with the un-eaten portions and wanted a full refund. They sid they would refund for the un-eaten portions, but that's all. I said that the eaten food went down the toilet because we both got sick. They said that they had to get a general manager, so come back tomorrow. That guy wanted a doctors note. No, there wasn't one in the toilet. After arguing for 15 min. he finally refunded my money. Also there was water all over the floor, the parking lot was in very bad repair, like a war zone. And calling their corporate office repeatedly never got a call back. Terrible food, terrible building and parking lot, indifferent customer service. STAY AWAY FROM THERE!!!! read more

the food was great and hot, unfortunately service was horrible. Had to have had 6+ people in there but only one young female doing everything, along with constantly being harassed by GROWN men. Other employees just stood there doing nothing or hitting a vape. I pray for the lady that took my order she deserves a better work place and employees. read more

Ive never called and reported someone to the health department until I went here today. I dont even know where to begin. At first I thought it was just me, then all my kids and sons remarked that the store was beyond disgusting and that the corn smelled like sewer water. The tables were so sticky that our napkin actually stuck to the table, there were roaches on the floor.... when we came in the floor was wet from the hall all the way to the counter which didnt alarm me at first as its been raining heavily. Well turns out it was toilet over flow which became apparent as my sons went to use the restroom when we left. The pipes all were backed up and overflowing and im guessing the womens was worse because it was locked and i couldnt even wash my hands. Just yikes KFC, YIKES. The one pic is to show how far the overflow water was going out. You can see the "wet floor" sign. read more

KFC - Inside - Chicken Wings Near Me - Dothan, Alabama

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Another bad review. Ordered an xtra chicken breast. They failed to tell me that they didn't have another breast, so they just assumed that 3 wings would justify the extra $3.59. Told them that was not what I ordered and wanted the other breast. Also failed to have a biscuit in the box, gravy on mashed potatoes that I wanted on the side. Also no cookie. Employees said it would be 5 mins for the other breast. I said ok. Waited an extra 25mins. Went inside and got my money back. Angela, the manager, didn't say sorry. Didn't say how can I fix the issue or nothing. Won't be back! read more

Terrible service. They didn't have order nor did they apologize or offer another option due to not having pot pies in stock. I would like my money back please. read more

If zero stars was an option I would choose it waiting over 25 minutes for my strips and then asked for a refund and still haven't gotten it but it's cool KFC being KFC sucky read more

Good ol KFC. Gotta love their mac n cheese and mashed potatoes and gravy. Fried chicken at its finest. I had the chicken sandwich and it was tasty. Chocolate chip cake was huge and only $6. Can't beat it. read more

Service was good. Food was hot. Staff was very nice when taking orders. Potato wedges and other sides will hot and good. Overall a good experience. read more

It's hit or miss with this place. Sometimes they're good, other times they are not. I got dinner there two weeks ago and it was alright, tonight was not, however as they gave me Cole slaw when I clearly said macaroni and cheese. read more