I Ordered a 3pc box meal, i waited in line for it to be given to me but instead of the 3pc I got a bunch of Fries and wings. This isn't the first time they have done this. read more

KFC - Chicken Wings Near Me - Conyers, Georgia

I had a coupon which came with 4 sides so I was able to order mashed potatoes, mac n cheese, potato wedges, and Cole slaw. When I got home, I had 2 green beans and 2 mashed potatoes one of which had a hair in it!!! I actually almost walked out when I walked in due to the filthy kitchen and dining room, but I was so tired. This is my third and last time at this location because it's always one thing or another when I come. Just shut it down already! read more

Due to the quality of your chicken that we purchased lead to our whole family of 6 being food poisoned. We bought for a road trip and spent 4 days with fever and diarrea. Never purchase food from KFC again. read more

I ordered a 2 piece wing combo and I must say that the wings were so tiny for the price that i was totally disappointed. The wings were also filthy because they were fried with feathers on them. I was totally disgusted after seeing this so I threw them away. I will never waste any more of my hard earned money or eat at the KFC again. This is totally UNACCEPTABLE!.. )-: read more

KFC - KFC chicken Kentucky Fried Wings Combo - Chicken Wings Near Me - Conyers, Georgia

This is the 3rd time in 3 years that I have been to this particular restaurant, and 3 times in five years they have gotten everything wrong. I ordered the $20 fill up half original and half extra crispy. I also asked for some honey sauce for my biscuits. What I recieved was 8 pieces of dried out refried chicken with most of the breading falling off. The chicken didn't even taste like KFC'S chicken it was truly bad. The gravy that came with the mashed potatoes was very dark and had some things floating through it. I saved the 4 remaining pieces because we ended up trashing our dinner. I will be returning that garbage and asking for a refund even though I never received a receipt they should remember me because I was the only fool in the drive through at 6:30 on a Saturday night. read more

KFC - This is the dried out chicken that I will be returning. - Chicken Wings Near Me - Conyers, Georgia

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Bless these guys! This place just can't seem to get it together. First, don't even think about going here unless you have hours to spare. I promise you will be sitting in the drive through for no less than 30 minutes. Also, the last time I went, the boy working the drive through had his pants pulled so far down, it was actually vulgar. I really had no desire for his butt to be in that close proximity to my food. And I'm pretty sure I bored him to tears with my order. Also, I don't think they have had a correct order from them in years. Needless to say, if I want KFC, I get over it, cause there isn't one close enough. read more

If I could give zero stars, I would. When placing our order we were told almost everything we requested had a 10/15 min hold. Finally we placed a simple order. We get the window; the total is 19.24 and we hand the cashier $20. She came back and said do you have .24 cents. We looked and didn't. She said "we ain't got no change". There was no posted sign stating a coin shortage or card only. I can imagine how much money is pocketed if people do not have the exact change. Got home; chicken was soggy, cole slaw and macaroni was dry. definitely a waste of money! Management needs reviewing! read more

Horrible customer service! Placed an order online @ 5:26 I am still waiting at 5:51. There was an older lady that had been waiting before me and the young lady threw her food on the counter and walked off she didn't say sorry for the wait ma'am, here is your food, she didn't say anything just walked back off and it wasn't even the correct order it was missing several things. The manager I assume in the different color shirt had a horrible attitude with the young lady when she told her the order was missing some things. It's now at 5:53 a young man asked me if I would take white meat because there is a 30 minute wait on dark, I've been here 30 minutes! This is insane! New staff KFC CORPORATE ON 278!!! I placed an online order for a reason, there is no reason the drive thru should be moving and I haven't got my food, it's already been placed! That falls on the manager. At this point I need a refund! read more

KFC - No food on the pick up - Chicken Wings Near Me - Conyers, Georgia

I haven't been to KFC in a while and I remember why I stopped going. This KFC didn't have any of what I wanted so I eventually had to settle for my fourth option. Then I asked for ketchup and when pulled away I noticed I had a bag full of hot sauce. Do better KFC. read more

This is the worst KFC I've ever been to in my life. Every time you order they always say that they're out of this and out of that around 7pm. Please do us a favor and close down thanks read more

My husband ordered chicken fingers today. I asked for Nashville Hot. When he got home with they were regular. After driving back 13.1 miles, the person who identified himself as "manager" had the nerve to say it would be $2.00 extra. He had to ask for a whole new order which the "manager" reluctantly did. Here is the thing...YOU got the order wrong. You are supposed to compensate you customer. When someone gives YOU money, you are supposed to provide service. If YOU don't care about how the company is perceived move on to a job where you do care. You don't treat customers like that. I told my husband I would write you up because if I was there I would have told you to your face. How dare you try to subsidize poor service when you are being paid. This customer just drove back because YOU messed up the order. How do you compensate? By trying to add and addition fee -- Really?? Get it together KFC 2430 Salem Rd SE, Conyers, GA 30013!! read more

KFC is great. I really like this place. Being that this one is in Conyers makes it a little harder for me to get out here as often as I'd like. The Hot Wings are probably my favorite style wings of KFC although I do remember their Honey BBQ wings which I loved and wish they had again. Clean, spacious, reasonable prices, friendly service makes me want to return again and again. I will go with my gut on this one and give them a 4 stars for now. I hope they will improve their speed a little and if that happens, I will upgrade my yelp rating. Thank you for being a part of the Conyers community and have a positive day! read more

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The negative reviews are true. This location does suck! Please save yourself the time and all the employees time by going to Popeyes on 138. I got there and order a famous bowl and they said they have no chicken for it. I said ok.... well let me try that new chicken sandwich and compare it with Popeyes, they said they have no chicken for it too! WTF kind of chicken place is this! Like I said, save yourself your time and go somewhere else. All the negative reviews are true. Just close this location, and open a Popeyes. read more

Air conditioner does not work in store they were completely out of food when you come in so you have to wait an additional 30 to 45 minutes to get your food because they had no food ready or cooked read more

KFC - Dirty butt in the kitchen and no food ready to serve customers - Chicken Wings Near Me - Conyers, Georgia

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Today is my birthday and I asked for my husband to get KFC for our family and to get my grandson a 2 piece box so he could get a cookie and the special Mountain Dew. We have never had such bad service from KFC in Conyers, GA...EVER !! We have lived in Conyers for over 34 years and the KFC has always been in same location and had good food. They were out of the special Mountain Dew, they left out my grandson's cookie....we paid $7 for that box for nothing...he could have just ate with us. All the chicken in the 12 piece meal and the box was overcooked and hard and dried out !! We will never eat there again ! We paid $41.60 for crappy food !! Tried to call a manager but they won't answer their phones....they know it is complaints !! read more

Every single time we have gone to this KFC you never ever can make a choice to order. Not once has there been any crisp chicken and rarely can you request dark meat and it's available. When it's close to closing its understandable but we just ordered at 7:12 p.m. the receipt doesn't even have location or phone # contact. That way you can't address the matter. read more

KFC - No information so you can't say anything. - Chicken Wings Near Me - Conyers, Georgia

I am embarrassed for the way we treat each other. I went to this KFC on July 5th at 11:18am. I wanted 6 original wings and 4 legs for my eldery mom's lunch and dinner. Elijah told me I couldn't have 6 wings. He said I could have 4. I asked if I could have two 3-piece meals because I still wasn't understanding why I could only have 4 wings. A lady chimed in to say they only had 4 wings available. She sounded very frustrated with me. I asked if I could wait for more wings to be made. She said "We're not dropping anymore right now." I asked when would they make more. She responded when we get ready, in about an hour or so. I was so shocked!!! There were cars behind me at 11:18am and there were no more wings. As I checked my order to make sure I had what I ordered including the jalapeños, the lady wanted to know why I was sitting there in the line. I said, "I'm just making sure my order is correct and that I have the jalapeños." She responds, "They're in the box!". We need to get that line moving. I have no idea who reads the YELPS but, I'm only asking that this team gets training in customer service or get new jobs that make them happy. This lady was upset at 11:18am. I hope I wasn't the reason she was snapping. I only needed to understand why I couldn't have what I ordered. Please do better Conyers! Please treat others with the respect you expect for yourself and your family. read more

i wouldve given a 0 if i could have. this is the worst experience i've ever had in my life. worst service ever. jeff made it is business when i told him how i was spoken to and how rude the person was on drive thru to tell me he was just a floater it's not his normal store hes helping out because they dont have managers do you wonder why?!!!! and i explained to him i've been a floater for my restaurant many of days and i am still accountable for my team no matter where i am you dont get a pass because you are out of the store. thats like saying i dont have to give a great close or take the money or be responsible for the labor. every guest is your guest and every store is your store!! you are a collective/family. the person was rude at the drive so when i ask for the number to the director jeff closes the window while i'm talking now im pisse beyond words, then the biggest slap of all is the manager i asked to talk to just so happenes to be running drive thu comes up to jeff after everything is going on and says "whats going on" (so you have tims to gossip but you didnt have time to talk to me and my 60 year old disabled mother that loves your food!)so jeff closes the door while im talking again so im irate now wanting the number to the regional and not only does he say no when i ask for the receipt to file a complaint jeff tears the receipt and only gives me the bottom and say you can do a survey thats how you can try to reach him. so he tears the receipt on purpose so i dont have the other managers information to complain, refuses to give me the number to the d.o of the region slams the window in my face 3 times now and when i get irate and demand the number to the d.o he says get off his property because of course by now im furios and yelling amd threatens to call the police and have me locked up! im beyond disappointed ive never been treated this way. my first experience was horrible and i vowed to never come back. the only reason i came back is because the coronavirus is effecting the entire community and the place i wanted to go to thats pleasant and efficient was closed because of the economy. i didnt know during this time kfc was so rich that they could afford to treat their "guest" like garbage i figured their location needed money just like the restaurant i manage and we cant afford to treat our guest like trash, guess they have money to blow smh jeff did his do diligence to refuse service to me and made the conscious decision to not get me the information i need to reach the higher ups, mistreated me treated me like trash and then the manager who was rude (quinesha) the manager refused to talk to us and she was rude and disrespectful and i was angry enough to come through the window on them about how rude and disrespectful they were in a time of poverty you cannot afford to treat you guest like garbage and trash or you wont have guest at all. your business was bare all businesses are bare all restaurants are on the verge of poverty. hell 99% percent have hit a low so bad that you cant even afford cooks so the managers are the cooks and in knowing all that you treat a customer badly! every guest counts in this pandemic and time of need. i thought kfc was service first what happened to that??? and i came through and bought almost 30 worth the food being a patron at your business. shame on kfc for even allowing someone to be employed there. i mean he really tore the receipt so i could reach a manager i only know the other managers name because i heard him say it the sad thing is all jeff had to do was say "im sorry about that" i wasnt looking for conflict or anything free a aplogoy goes along way and if he wouldve said "i apologize about that ma'am i wouldve been happy. but instead he started with excuses. no gues wants to hear excuses they want a apology read more

KFC - The torn receipt where Jeff didnt want me to know anyone's name to make a complaint - Chicken Wings Near Me - Conyers, Georgia

One time was enough for me... Went through their drive-thru and had to repeat my order, not only at the speaker, but at the window, as well. Then, I was asked to pull up while they prepared it and took care of the other patrons who had pulled in behind me. After 10 minutes, I got my order and drove back to the house. Open all the boxes and, guess what, they didn't include the biscuits I'd ordered. I was too ticked off to even think about going back. In addition, the chicken was over-cooked, which I found odd (and annoying), because KFC has a set preparation and cooking method (college job flashbacks). I wouldn't recommend this place to anyone... read more

The drive thru at this KFC leaves a lot to be desired. My car ordered hot wings which needed 11 minutes of cook time. No biggie, it's something that we expected. But to see the KFC person spit as he walked the food out was absolutely disgusting. read more

Wow, if you guys had secured the top to my husband's Nashville hot two piece I would not have ruined a new pair of shorts. Came straight home and tried to wash it to no avail. I can't post pictures of my shorts, bag or receipt. My husband is trying to wash it off the seatbelt now. This is not good. read more

I am sorry but this location and the one in Covington have to be the worst in the country. You can never get what you want without waiting. Meaning chicken at a chicken place. I am surprised that corporate does not close or penalize them. In addition, most of the employees barely have a pulse or speak the hood lingo so bad you can't understand them. What a mess. read more

$30 for a 12 piece mixed order that turned out to be 1 wing, 1 breast, 5 legs, 5 greasy thighs. I'll try Church's next time.

Everytime I go here it's an issue. They​ never get the order right never. 3 visits 3 wrong orders. The food is always fresh but the service needs serious over haul. read more

I've never been to your restaurant I don't know how it is I can't walk crawl or do nothing I am 55 years old and I'm very old and very sick I am a they say not a widow but the other my husband works everyday and tries to help me everyday and every time he can we're trying to find someone to sit with me during the day when he's gone so I won't fall or do anything else may God bless each and everyone of y'all and have a Merry Christmas think of us when y'all waiting it fine ham Merry Christmas again and happy New Year from Charles and Joyce canup read more

STAY AWAY! You can sit down somewhere and eat in the time it takes to pick up a takeout order! 30+ minutes - 7 cars parked & waiting too - took one guy waiting the wrong order 3x!! I won't b going back read more

The service in this place is HORRIBLE! My order is always wrong and/or there is an extremely long wait time. Save yourself and go somewhere else!!! read more

This KFC is the absolute worse. Their drive thru has a recording that says that they are closed and then someone comes on to take your order, but they actually do not take your order. I waited in the drive thru line for approximately 15 minutes. I drive up to the window to be greeted by the cashier with the wrong order. They state that the order had not been placed and that all they had was crispy chicken. I ordered a 8 piece grilled family meal. I was told that at 9pm on a Friday night that there grilled chicked oven was being cleaned. I got a lot of attitude from the staff. They are very unprofessional. I can honestly say I will probably Never visit that KFC or any other one again. I refuse to be treated with no respect from people that I am patronizing. read more

I wish I could give this KFC no stars. I've been to this KFC and everytime I go there is something wrong. First,if you go in store you will see many unsanitary habits of the staff. They send you around the corner to wait for your food after you've paid if you go through the drive thru. After a long 30 minute wait, you have to go in and get your food yourself because they've forgotten about you. They don't give you receipts, therefore when your order is jacked up you have no proof that you even ordered anything. They don't give you napkins, eating utensils, or a bag to carry your food. The sweet corn is always dry and has a taste as if someone microwaved it several times. Don't ask for packs of honey because they are too lazy to wash off packs were some honey has spewed on them. I ordered 2 grilled chicken $5 meals through the drive thru and heard it repeated as what I ordered. When I got home I noticed that it wasn't grilled and immediately called since I was too far to return. I was told by a manager that they would put me on the books to replace both meals. When I went into the KFC the next evening to get the two replacement meals, I was told they would only give me one. What kind of store policy is that? We'll jack up your meals, not give any receipts, but only replace one thing. The replacement was a skimpy thigh and leg chicken that look like it had been sitting for two weeks. Poor customer service all around. I've stopped going to this KFC. I'm not spending my money at a place that is disrespectful to customers and needs a visit from the Health Department for unsanitary conditions. read more