Ridiculous that on a Sunday at 2:00 pm, no customers in the store or drive through, we asked to order a 12 piece meal, they said it would be a half hour so we asked for 8 piece and same response. This was after waiting in the drive thru for 5 mins waiting on someone to take our order. The owner of this store must be absent and I don't know how it will stay in business. We will never go back. read more

I ordered $16 worth of food, which was fish and chicken, with the Hush Puppies. The boasted chicken was really dry and some of the hash Browns was so hard that they was burnt. read more

This place is dirty. Dining area is questionable but the restrooms are gross. Food was fine, but after watching the person cleaning the bathroom going back to take orders (they could have washed, no idea) and the cleanliness of the place we decided it wasn't our favorite. read more

Didn't read the reviews before I drove though. Got my fish wrong shorted me a fillet and told me I could wait 5 minutes. If I wanted to wait I would have went next door. read more

We got mashed potatoes with our meal. Ice cold. So we asked for a replacement..... which was also cold. When we asked for a second replacement another customer said...."don't get the Mac n cheese it's cold too". The floor was dirty, the white Christmas tree was so old it wasn't white anymore. And the ice tea was mostly water. Never again. read more

Read the previous reviews. This place sucks. They were out of shrimp at 3 o'clock on a Friday afternoon the chicken tenders my wife had looked like they were six years old, dried out and oil soaked. If you read this don't go to KFC long John silvers. The store should be closed. The bathroom floor was so greasy I almost fell and hurt myself. read more

The chicken was burnt and looked two days old. The Mack and cheese had dry hard noodles on top and also looked very old. They also left out stuff from the order. Very poor service. read more

Very rude employees. No napkins, sauce or straws. Our cups were only half full. The employee made a big deal about adding a small mac and cheese at the window. read more

This place is alright but suffers at times from a lack of attention to detail. Sometimes the order is correct, other times they forget items like sauces and ketchup. Sometimes the tenders and fries are warm and delicious, other times the fries are cold and the chicken has been sitting out too long. Consistency is an issue for sure. Finally they just recently raised their 4-piece fries & tenders combo to $6.99, but this week the small sign at the entry to the drive-thru still showed the $6.49 old price. That's the issue with this KFC location, someone needs to pay attention to the details because not doing so impacts a lot of really important things that determine how satisfied the customers are going to be with the food and the service. read more

They make it really hard to keep coming back here since my order gets messed up every time. Two weeks ago we went here for the chicken little meal, an extra chicken little, the long john silver chicken with fries and extra hush puppies. We got home and realized we were missing a side of fries and the extra chicken little. I called, and went to go grab the food we were missing, no problem and problem solved. Then tonight around 6pm we go to get a 5pc Nashville hot tender with fries, the long John silvers chicken meal with mashed potatoes, light gravy and some extra hush puppies. We got home at 625pm, I ate some hush puppies and went to eat my mashed potatoes, discovering they were ice cold! I investigated, only to find out I had coleslaw! Which I wouldn't have a problem with if I actually found coleslaw appetizing. I tried to call with no answer. So here I am writing about my stale chicken, half cooked hush puppies and my missing mashed potatoes. On a positive side note, my fiancé's Nashville hot tenders were actually really good and crispy! read more

KFC - Fast Food Near Me - Columbia City, Indiana

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Run from this location. The employees sometimes seem helpful, but most the time are surly and useless. It seems impossible to get it correct order and be sure and check your receipt as they conveniently seem to overcharge for most items every visit. Thankfully fort Wayne has lots of KFCs and most other towns around have them. I used to like KFC, but have quit going there is this Jewel in Columbia City seems to be the way the rest of them are going. Several other places in Columbia City serve fried Chicken, if you want it locally. Go elsewhere you'll be much happier. read more

I have never had a bad experience here! The food has been always great and the manager always has a smile on her face! Thank you!

Quite literally the worst service i have EVER had. They were not only rude but very disrespectful. When i pulled up to the window, the lady was already standing there with the window open holding her hand out to take my card. She said nothing, gave my card back, and gave me my drink which was literally spilling over the sides, dripping pop everywhere. Then proceeds to stand there with the window open, complaining about how she wanted to leave. She grabbed my bag of food and swung it out the window, spilling my food inside. I get home and get my food out of the bag, and the mess, and i'm missing food. I ordered the famous bowl and it was full to the top with mashed potatoes, and maybe 4 chicken pieces and very little gravy and corn; definitely not the way it's supposed to be made as i've gotten it before. I have no words at how terrible this place is. This is not the first time this has happened. Very disappointed. read more

Stay away. The service here has gone so far downhill it isn't funny. Employees are screwing around while no one is getting there correct order. And they're completely unapologetic and rude. read more

This visit sucked,very unprofessional told us the chicken tenders would take 10 mins to cook ok,so after 20 mins of waiting I went to the counter then she tells me they are not serving tenders for the rest of the night,so we sat there for 20 mins for nothing,they could have told us this.the assistant manager had a very unprofessional attitude and put the money back on my card and did not give me a receipt,will not be back!!! read more

This place use to have management that cared. Nothing was done right. Chicken looks like the grease needed changed. Potatoes were old with yellow crust. Mac and cheese was cold. When I explained nicely the wrong side was given. They took the wrong side with an eye roll and slammed it in the trash. As a former manager of this place you can not even imagine my disappointment in service all around. Looks like I need to come back to work and turn that place around. read more

I went here this past Wednesday to eat and the elapsed time in my car was 13 minutes when I pulled into a packed solid drive-through. The elapsed time in my car was 54 minutes when I pulled out after getting my food. That means I spent 41 minutes in the drive-through waiting on these two (apparently high) persons to get my food. The one at the window actually shut the window while I was waiting for my food and told the other one that she just needed a fucking cigarette while this was happening The taller big girl heaved my food around and when she brought the food to the window person it was all displaced in the sack causing the window person To have to straighten it up before handing it to me while giggling. Something is wrong something needs to change the people who own this place don't care about you. You are not important to anybody that works here. Take your money somewhere else. Your life is too short to wait for inept employees to figure out how to do their job. read more

KFC is usually good but this time it wasn't! if i could i would definitely give it a one star...! i got there famous bowl and the chicken was absolutely disgusting! i am going to puke the chicken was so bad. i get they could have had a long day but i'm a paying customer and deserve what i pay for..! the tea taste old and the chicken taste like it's been sitting out. people need to learn how to do there job the right way or go work at dollar general. read more

Normally, when I visit KFC, the food is great. Now that they had a remodel, the service has dropped. My husband ordered a Nashville Hot meal and one of the 'pieces' was nothing but a piece of skin. He also did not get his biscuit. I ordered a meal with popcorn chicken and 1/3 of the chicken were hard and 90% breading and the biscuit was hard. Unfortunately, we went through the drive-thru, so we weren't able to get things taken care of at the store. read more