I ordered directly from KFC's website, not through SkipTheDishes, and selected "Hand it to me" because I live downtown and didn't want it left outside. Despite this, the site marked it as delivered--but no one came, and my security cameras confirmed it. Ten minutes later, SkipTheDishes called (even though I didn't order from them), saying the driver couldn't reach me. I had received no calls or knocks. I called KFC after 75 minutes, and the manager insisted it was left at my door. I explained I had camera footage and had selected "hand it to me." She argued, refused to accept proof, and hung up on me. No apology--just said not to order again. 2 hours after ordering, cold food arrived: rubbery fries, soggy chicken, all drumsticks, no gravy on the poutine. KFC used SkipTheDishes without consent, ignored delivery instructions, then blamed me for their mistake. Horrible service and worse food. read more

This place is in distressed condition. I am not sure if KFC has no control over their franchisee to maintain their shop in certain condition. This place has no AC in the summer, ceiling is falling apart with holes, everywhere you lay your eyes something is broken. No hand soup in the restroom as well. I would stay away, very bad experience. Thought we can enjoy a great meal inside as we are traveling passing by the area. I should have read others review before I jumped in. I would not recommend anyone to dine in at all. read more

KFC - Chicken Wings Near Me - Brockville, Ontario

Prior to the recent renovation food here was bad however since the renovation and possibly new management? We have been five times now and the chicken, popcorn chicken and chicken sandwiches have been most excellent. We did takeout so I didn't rate atmosphere. read more

This KFC is the worst I have ever had. I am not sure how they stay.open as everyone with taste buds on Brockvile hate this KFC. Greasy, refried multiple times.. Yuck yucky read more

The chicken is not the quality of years ago that we used to pull out of a bucket! We got an order recently... one piece was confusing. It was the size of the wings. Turned out to be a breast. We joked that it must have been imported from Haiti or Ethiopia from a starving chicken. There used to be a day when the news of the family getting KFC brought excitement of getting "big juicy finger licking good" chicken... now the news brings visions of small and greasy food. We've had better cooked deli fried chicken sold at a grocery store. read more

Quality of the portions besides being lacking , they were small with little chicken. Used to be much better. I wasn't asked if I wanted a side dish. However the business was clean and the staff friendly. read more

KFC is going down hill fast the food is so greasy and the bathrooms are so disgusting The people that work there it is so hard to understand because you don't know what they're saying half the time read more

We haven't had KFC in I don't know how long: it's been years! Suddenly we were parked out front, aiming for the coffee shop next door, so we got a little of each. DH wanted a bucket, but I felt that was too much, so I asked the cashier what to do. And she's the only reason I'm writing this review! She had a creative response and was flexible, and gave me what I wanted at a better price than a party bucket. Well done! She kept me interested! I do love the smell and taste if the breading but I can't take the grease any more, and this time was no exception. The chicken itself was moist and tender and very hot, but the grease was just dripping off!! It will be years again before I eat this again. Real comfort food! read more

Service was horrible. We stopped on route to Toronto, the cashier was rude and had a major attitude. The place was infested with fruit flies. Food was dry no flavour. Not clean at all. Stay away from this spot! read more

My family and I ate here for lunch today. We had a really big order and it got mixed up and a bit of misunderstanding but at the end we all got it figured out and they were kind about it but not that friendly. read more

Definitely the worst KFC in North America. Small burnt pieces more bone than meat. 2 and done for me will never return.

Worst KFC!!!! GARBAGE - Old grease and very greasy!!!!!! A huge waste $38. dollars They say they are working on a better product. It was the worst!!!! read more

I blame myself for giving this place a second chance. Both times we've gone here, the food has been inedible. The chicken is super dark, and has obviously been re-fried for some reason. It is so greasy, it's really gross and not something anybody should eat. My son had popcorn chicken, which wasn't as bad, but he still felt sick after a few bites. Ended up throwing it all out. Waste of money, and I ended up making dinner anyway. read more

If I could give this place no stars, I would. They forgot to give us half our order, then when we went back the next day to let them know, the owner was incredibly rude. Like it was our fault, they forgot it. For the price you pay here, you would think they could at least apologize. Save yourself 50.00, and go get a pizza. There are owners in this town that actually want your business!!!!! read more

I do not normally do this or am one to ever complain but yesterday was the worst drive thru experience I've ever had. First visit- order and pull up to pay to be informed they have no chicken and would be a 15 minute wait. We decided to hit the grocery store in the meantime and came back after the 15. This time she informs us at the first window that it will be 7 minutes for chicken. We decided to wait. Pull up to second window, pay and she tells us to just pull around to the front of the store so she can serve the car behind. We ended up sitting at the front of the store for 15 MORE minutes when finally my boyfriend said he was going in. He tells the girl that's he's been sitting out front waiting for his meal and she says "oh yeah" and begins to pack up our meal. SHE FORGOT US!!!! And then get home to very greasy soggy chicken. I filled out the online survey informing them of this visit and clicked off "yes" to be contacted and nothing! We are frequent guests here and after this will not bother anymore. Very poor customer service! We paid for our food at 2:24 and my bf had to go in the store at 2:45 to remind them of our wait! And this is AFTER giving them the initial 15 minute window! Thanks a lot KFC!!!! read more

i live 10 minutes away from kfc in Brockville,, the $41 order came cold, the bag was not properly sealed , the fries box was not closed nor was the bucket of chicken and if we had not checked the bag the salad was still down in the drivers car, we had to run down and ask the driver where the salad was. terrible delivery service . I tried to call the Brockville location to complain at 7:00pm and they wouldn't answer the phone. read more