Thank you for having great Thai cuisine I don't eat curry of any form and enjoy the other dishes…read moreimmensely thanks for options

The people were nice, service fast and portions huge but the food was over fried, dry, and…read moreflavorless. The cabbage in the egg drop soup is too much. At least shred it so I can get it on my spoon.

Fantastic place!! Food and service is always great. Best Chinese place in Alpena hands down…read more Definitely give them a try if you haven't yet

After Mandarin Garden closed a year ago, it was nice to see another Asian restaurant take its…read moreplace. Wok 'n' Otaku is an Asian fusion, anime-themed cafe in Alpena, Michigan, offering fast-casual Asian fusion cuisine, including Chinese take-out with online ordering through their website and counter service available. It features anime-inspired dishes, specialty drinks, and fusion egg rolls with ability to customize spice level and add things like cashews. The atmosphere has a casual, friendly vibe. The food is fresh and on the lighter side. My only complaint is their hours are too short.

Visiting from down state for the weekend and wandered in for breakfast with friends. It's a smaller…read moreestablishment and we're fairly busy. We had a group of 8. They kindly informed us that they were happy to seat us but with a small staff it was likely the food wouldn't all come out at once. We chose to stay and glad we did! The food was fantastic! Appreciated the honesty and the fab food!

Ive never been so disappointed. First off the waitress sucked at her job. We sat for over an hour…read morewaiting on our food. She never once came to the table to explain what was going on. After a hour n a half we said fuck it and left. As we where leaving we informed a different waitress to which the other waitress told our waitress and quote she said "good." Mind you i know how this business is ran because it USE TO BE our favorite place. After the experience we had I can genuinely say we won't be dining there anymore. I highly recommend never eating there.... as for the owners they may want to rethink who they hire. O yeah I almost forgot our waitress never cleaned the table we had to do it ourselves. Smh if I could leave no stars I'd do it in a heart beat.

Fastest subway I've ever been to. The subs were always made well and employees were kind to…read morecustomers.

I wish I could give this place 0 stars, I only chose 1 star because I had to. I'm am I truck driver…read moredown on my luck and I figured well Subway might help me get something quick to eat. boooyyy was I wrong. they were very rude. and disrespectful towards me. I'll never bring my business to this location.

Service has gone downhill... latest experience had an incorrectly made sandwich, and a manager who…read moreseemed to just want to make excuses and not fix the issue... Delivery made out online, special instructions made for one of the 3 sandwiches. "No lettuce, ez mayo, cut in half"... well they got the no lettuce right. But the added 'bonus' of barely any meat on it, I called and spoke to the manager who, when asked exactly how much meat is a "portion", stumbled then said "well it's measured in grams" as if I was a ditzy teenager at a car dealership. Will never order there again.

i ordered a chicken ceaser wrap thru door dash, and it came without any chicken... my lettuce and…read morecrouton wrap wasn't very good. i called the store hoping to get a remade sandwhich (with chicken) and was told that was not able to be done unless i brought in the sandwhich i had delivered (which i had started to eat and is how i found out there was no chicken). moral of the story customer service was very poor and i didn't get my sandwich. disappointed.

Yelp asked, what would I improve? I ordered 3 pizzas for pickup, along with an order of cannoli and…read moreanother dessert. The website stated it would be ready in 25 minutes. Upon arriving 30 minutes later, I was informed that they did not receive my order and had to begin making it now. In addition, the website menu was wrong and they did not have cannoli. The manager was gracious enough to substitute for another dessert (Apple spi-rolls). He also informed me that they were going to just start making our order. As I was preparing to wait for our order to be made, decide to have a soda, and wait in there seated area, all of the tables were sticky and dirty adding to the overall experience. When our order was finished and ready, thirty minutes later, I took our order and headed back to the house only to find that the taco pizza that we ordered was missing half of its ingredients (no lettuce, tomato, onions (paid extra for these ) and jalapeños (paid extra for these as well), To top that off, substituted dessert was raw in the middle and under cooked. Would have rated it less, but I can't. Never go here. There are apparently 30 of these across the area, would caution from visiting any of these if this is even close to the experience.

Staff did an amazing job greeted you with a smile. Thank you for coming in. Asked if there was…read moreanything they could do to make our visit better.

Bad experience at Arby's of Alpena, MI. ordered 4 RB Classic with a tomato slice on each. Tomato…read moreslices were 1/8 inch thick except for one which was about 1/6 inch thick and only 1/2 of the slice. Meat in one sandwich was very slim compared to the others. tried to post pathetic photo but could not post. Fred E Visit was order number 347 and was on 8/11/2019.

the chicken tenders are very good, but we just drove all the way across town for them to say,…read more"we're out of chicken".

I always order a mint mocha and their frozen option for it is sooo good. The drive through is very…read morefast and they're always on the watch for the next customer. It's nice not to wait for a long time to get a drink right before you're about to go somewhere. I have never had any negative interactions which is why I obviously always go back for more! Oh, their turkey and havarti on a bagel is so good! But don't wait to eat it!

If I could leave zero stars, I would. On August 24th, between 6:45 and 6:56 A.M., I stopped at the…read moreCube by Meijer for a coffee before work. The speaker crackled like someone was about to take my order, and then... silence. The girl working, Kacie Sobeck, sat there and completely ignored me. Not because she was busy, not because she didn't hear me--but because she decided to be petty and unprofessional. Honestly, that's not just "bad service." That's straight-up disrespectful and childish. If this is the kind of behavior BIGGBY allows, it explains why this location has such a bad reputation. Coffee shops are supposed to be about customer service--here, you can't even get basic human decency. I'll never waste my time or money at this BIGGBY again. There are way too many other places to grab coffee from people who actually act like adults. This is hands down the worst BIGGBY I've ever been to. This isn't customer service, it's high school drama with a drive-thru.