They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Great family business! Service focused and satisfaction is their goal! I will be back!read more

Love ABS! Everyone is friendly & so helpful. I've never had an issue with them & ive done various…read morepurchases. Thank you ABS, Luis, RJ, Marcella, Sergio. Everyone is awesome & I will definitely recommend them to all my friends. They came to install my shower glass, I ordered it Monday & a week later it was installed! Fast & reliable Thank you guys!

Top notch start to finish…read more A window got busted in our house. They came same day and put in a temporary pane. Kept bugs and rain out and AC in. Five days later they came back for the full repair and were done in 10 minutes. Very professional and efficient. Great neighbors and customer service.

Don't even bother with this company. If you're not from a rich neighborhood or you don't have a big…read moreproject for them, they'll claim you're not in their "service area". They wouldn't drive 30 miles to replace my window. If they couldn't service the Houston area( which way bigger than 30 square miles) then why is their company here? Do they go to work sites on bikes or what? Maybe they think they're too big and special to service just anyone anymore. All should go elsewhere. Maybe by losing all their customers they will remember who pays their bills.

Carrie and the team over at Glass Dr. provided great service to my Altima! They were fast with the…read moreinstall, flexible with my appointment and extremely affordable. I 100% recommend going to Glass Dr. and getting serviced if your windshield cracks and needs repair. Thank you Carrie!

Because of the Glass Doctor's lack of responsiveness and communication, I had a missing front door…read morewindow for OVER A MONTH. This is completely unacceptable. A security company shattered the window pane of my front door while trying to install a door sensor. I called the Glass Doctor to have someone come out immediately. They were there within a day which was promising. They gave us a quote, measured the door, and represented that they would have the glass within a few days and would be back promptly to install it. A week later, they were scheduled to come out to install the glass. When they arrived, I was told the last guy that came out "didn't know safety code" and therefore ordered the wrong window and also apparently measured wrong. At this point, I probably would have/should have called somebody else, but I had settled my claim with the company who initially broke the glass based on the quote I got from the Glass Doctor so I was reluctant to go elsewhere and desperate to get the job done without further delay as it was not only an energy issue having a missing window, but a safety concern. I was told they were rush ordering the glass which would be in in 3-5 business days and he is available should I need anything, don't hesitate to reach out at all. For the next month, I called multiple times a week trying to get an update from the Glass Doctor. Out of the 10+ calls I made, I either never received a call back or was told they would check the status of my order and then they would never actually follow up. After over 4 weeks, they finally came out and replaced it. I will say the guys who came out were incredibly kind, quick, and did the job for a decent price. However, the lack of responsiveness for WEEKS and the failed promises were so frustrating and there is really no excuse. I do not recommend!

Fast and quality service at a great price provided by Illumi Glass. Great customer service as well.read more

From the owner: Commercial and Residential Glass replacement 24/7 emergency…read morecall outs on any kind of glass Insured on commercial side Ambitious Glazier with 13 years of glass installation with a experience team and background in store front, curtainwall, hurricane impact, zipper system, buttglaze, unitize and fire frame projects. Detail-oriented professional with aptitude for precise cutting and measurement. Committed to providing accurate estimates and delivering high-quality work products. Commercial Door/ Interior glass doors and office sliders for conference offices mirror,custom showers,custom wine rooms,glass shelves,antique mirrors Construction processes Safety conscious Residential Glass Installation Knowledge of Varied Industry Products Strong mathematical skills Good listening skills Teamwork Reading comprehension First Aid/CPR

Very unprofessional. I reached out to have a window replaced. It took them days to get back to me,…read morewhere they asked for more information. I sent them what they asked for and they gave me a quote. I told them I wanted to move forward with getting it replaced and asked if they could come out to replace the window this week/weekend. They said they would need to come measure first, so we spent the next 3 days trying to nail down and date/time, but they were giving me vague answers like "tomorrow", but no time given. They said they could probably come out today (Thursday), but didn't give me a time. I asked what time, so I could have someone at the house to meet them, and they told me "around noon". I had my boyfriend go to the house to wait for them because I couldn't get away from work. He waited there until 2 pm before giving up and leaving. While he was waiting I asked J&J to call when they were on their way, sent a follow up email to see if they were coming, and sent a text asking them same....... NO RESPONSE AT ALL. I ended up sending a text back and saying not to come because I'm going to go with some else. This is not an effective way to run a business. I need to be able to set a time or time frame and know that the company I'm hiring is responsible enough to at least answer me. I can only imagine if I paid them and something went wrong, how big of a hassle it would be to have them come out to fix it. Don't waste your energy or your money on this company.

Asked if they rebuilt sealed units, junior says yes, please send photos to this number for a quote…read more Three weeks, no quote. Idiot

Phenomenal service ! Fast, great pricing , precise and very courteous. I highly recommend them for…read moregetting a job done right and on time!

From the owner: Local Window Repairs Been in business for over 20-years and…read moregives discounts for all materials that is needed for your service. At Local Window Repairs, we focus on quality repairs and replacements for all your glass needs. Enjoy reliable service that meets your high standards today!

Great service. Hard workers. Very clean and great job! Perfectionists to make sure pane of glass…read morewas clean.

These folks did a fabulous job of replacing special windows in our den and dining room. They now…read moremake looking outside a joy. If Yelp would allow it we would give them a ten star review. And even more, dealing with Louann and Giles was really special -- integrity and honesty combined with the ability and willingness to work hard and give you a job you'll be proud of and want to show off.

Awesome service! Fabian and I spoke on the phone about a quote which was the best price i found…read morewith the best warranty as well. Upon discussing the job further we found out I was out of his service area after he had given me the quote. He was kind enough to make the hour drive out to get a look at the window as well as kept the same great price he had quoted me. On top of all that he had a great attitude when he arrived and was one of the most friendly people I have done business with. If you are looking for glass repair I couldn't recommend anyone else any more highly.

Had 3 windows that got busted out by a monster soccer ball kick. Fabian came through and did a…read moregreat job as well as provided excellent customer service at a fair price. We appreciate it!

Don't look elsewhere. They are brand neutral, knowledgeable, skilled and experienced. No mess,…read morequick and courteous, honest and fair.

Sometimes installing windows can be a pane, but Houston Window Experts makes it easier than…read moreexpected. I used them twice for different houses, so that alone is a testament of my good experience with this company. On my latest install, they were professional from start to finish, although not perfect in some areas (more on that later). I'll start with the issues, and then close with the positives. On our first house, I encountered some disappointing challenges during the execution/installation phase. Our garden was trampled on, one of the windows were installed on the wrong spot, and a light fixture was damaged and the crew tried (poorly) fixing it without notifying me (all caught on CCTV). With all that said though, the company stands by doing the right thing and resolved everything on a timely manner. How it was handled was much appreciated and influenced me to use them again and refer others. On our second house, almost everything went smoothly. All windows were replaced in just two days! Just encountered a minor hiccup when a wall was damaged and a worker claimed it was pre-existing. Luckily, I purposely took before-photos and was able to provide evidence that it was not pre-existing. In the end, it was fixed within satisfaction. As for the positives, I really have to give credit to Milton, the supervisor on the second house. He was very professional and accommodating. On one of the windows, he found water damage and pointed it out to me instead of trying to cover it up. The damage and source were all fixed. Seriously, he could have moved on and I would have never known! All the windows were installed to my satisfaction. Few minor quirks remained, but possibly due to the window manufacture (or so I was explained). Also appreciate how floors snd countertops are covered to prevent/reduce damage and dust. I recommend this company. Here are some tips before using them (or any other window company): - Take lots of photos of each window before the work starts. Ensure to get several close ups and different angles of the trim and corners, both inside and out. Ensure good lighting for a useful photo. - Check with your HOA to see if it's the window replacements are allowed. Some care about colors of trim and grid vs non-grid. - Expect the order to take several months to come in. Get your quote early if it's a house you plan on moving in.