Avoid this company at all costs. They led us to believe that we wouldn't need a seam in our…read morecountertop. Made no mention of needing a seam nor did they ask our approval for seam placement. Only after install were we able to see that they added a seam right in the middle of our countertop, it is extremely visible and uneven. After reaching out about the issue, Classic Granite was uncooperative and made an excuse about a "seam policy" that we were never told about previously and wasn't disclosed on our paperwork. Get your countertops somewhere else, I wish we would have.

We used this company only because it is who our contractor worked with. After doing a total gut…read moreand remodel, we only realized the product was not polished after the cleaning crew was in. We were so overwhelmed with the project, things were behind a few weeks, we had to move out of the short term rental. With that in mind, that we decided to address things later. Now our contractor is ready to get this behind us and someone from the crew was to meet him at our house, gave a two hour time frame. They arrived and hour and a half beyond that time frame. No one seemed to understand nor speak any English. Guy shook his head a few times, stuttered factory finish, then walked out the door and quickly took off in the company van. I am surprised I did not see rubber marks on the drive! The counters in our kitchen and other bathrooms are fine, which is why I gave a three star vs one. This counter is clearly not factory finished and someone at Classic accepted it and passed it on to us. Now here we are . . .

Owen and his partner from Nickel Mine Flooring did an excellent job replacing floor and shower…read moretiles in our bathroom. Great craftsmanship and at a reasonable price. I would highly recommend them:)!

From our first visit to the showroom through installation of carpeting, it was a pleasure to deal…read morewith Nickel Mine Flooring. We appreciated the guidance in choosing carpeting suitable for our purpose, and are grateful for the guys who did the installation of the carpeting. We found that Nickle Mine Flooring employs super nice people with excellent work ethics and that the company's focus is on making the customer happy by doing a great job.

Adair's Flooring has provided beautiful floors in both our 1st and 2nd floors of our house. Top…read morequality wood flooring at reasonable costs; Todd and Seth installed our 2nd floor before Thanksgiving, and it is gorgeous. They did such an awesome job! Thank you!

We have worked with Adair's for many years. In addition to buying beautiful rugs for our home, we…read morehave rental properties in each of which they have installed carpeting, laminate flooring, and vinyl flooring throughout the years. Adair's has an extensive selection of flooring products; more than that, they have excellent and knowledgeable staff who offer the best in personal service. At times I have been unsure of what type of flooring suits a variety of uses, which will be easy to maintain throughout the years, and the folks at Adair's have always guided me to choices that have been perfect. In addition, their installation is superior to any other company we have used. If you are weighing cost with value, I assure you that in the long run Adair's wins out on both counts. While I realize that this review is full of superlative language, I can only say that it is fitting when reviewing this company.

I called Flor Haus with a question with my 30-year-old wood floors. The floors had a residue…read morebuildup on them and I could not remove it. There was a gentleman there by the name of Daniel, and he researched to find the answer that I needed. Customer Service was a 10. I recommend this store and give it a 5 star rating.

My wife and I were shopping for new carpet and narrowed our choices to the original installer, a…read morelarge home improvements retailer and Flor Haus due to a friend sharing information on Facebook. Flor Haus had a very nice show room, Diane and the other associates we dealt with were very knowledgeable and professional. They instilled confidence that they knew the business and what they were doing. Bonus - their pricing came in noticeably lower than the large retail store.

Great work was done on my shower door replacement, I couldn't ask for their job. I will definitely…read morego back to these people. If any time I need repairs on my glass works!

This could have been a 4 star experience if pick up went a little easier. The backstory was I…read moreneeded glass for a dresser top. It needed to have polished edges. I called several different glass companies to get estimates and lead times. Only two answered, one quoting a price of $60. Howell's gave me a price of $35, while all the others never returned my messages. It was a no brainer to place my order with Howells, although I did have some pick up concerns. I was told it would take a week. I placed the order on a Thursday around lunchtime. Howells shares space and/or has some sort of affiliation with a True Value in the city. In a less than desirable part of the city. I was concerned about parking, as that area is street, and some metered and very hard to secure parking. The weight of the glass according to my goggle research would be about 27 lbs. I was concerned about the possibility of walking some distance in a bad neighborhood with a large piece of glass. I spoke to them about this and was told of their parking lot in the back off of the Beaver Street alley and to call when I got there and someone would bring it out. To my surprise my order was ready for pick up a few hours later and was a few dollars less than they quoted me. I went to pick up after I got off work, still dressed in my work attire. The alleyway is wedged between a church and warehouses. There was a lot back there, wasn't sure it was theirs but parked and called. They said I was in the correct spot and to walk up the ramp, thru the glass shop, into the True Value to pick up. I asked why they can't bring it to my car and was told that "there was paperwork I needed to complete". It was prepaid. I assumed someone would carry the glass out. It's late in the day and about to get dark. I'm in heels. I walk up the ramp and thru a workshop where they are actively cutting glass with protective gear on. I'm not in protective gear and it's a maze to get to the store. In the store a lady hands me the glass and the receipt - which apparently was the "paperwork aspect" and I'm left to fend for myself, carrying this huge piece of glass the same way I came in. An employee did offer to open the door for me but at no time was it offered that they carry it to my car. I made it ok but wasn't thrilled about the experience especially after being told pickup would be handled differently. Note to store, they need to make this process easier for customers, especially females and at no time should any customer walk thru a working "shop". That alone is a huge liability. Also labeling of the lot and lighting would be most appreciated for safety reasons especially in such a bad neighborhood. Otherwise I was thrilled they got my order done earlier and for less.

We had water damage in one of our bathrooms. Our insurance company recommended Allen Restorations…read moreto provide emergency service and repairs. The team showed up quickly and brought the bathroom back to its original condition (including an optional upgrade which we paid for). The whole process from the beginning to the end with all parties involved including the insurance carrier (USAA) emergency team (Allen Restorations), repair team / Service Providers: Joe [Manager], Dustin, Brad, Reed, Alex and Jack; (Koser Construction / Service providers: Ryan and Nick) and carpet cleaners (Allwein's / Service provider: Doug) went well. The Allen Restorations project manager, Brin, did a great job coordinating everything in a timely manner. Our 4-star (rather than a 5-star) was based upon not receiving a paid in full (or zero balance) receipt once our full payment was made. As a result, we had to contact Brin, the project manager, to obtain our zero-balance payment invoice. Would recommend customers receive this item in a timelier manner to successfully close the loop.

Replying to comment from Nick T below, Absolute lies. I…read morepaid this bill in FULL for a family member. Not my house or work job. several months after bill was paid was the FIRST time you ever contacted me..... Trying to get an additional 300 for interest.... I told you no, the bill was paid. Now 2 years later you come back after me saying the bill WAS NEVER PAID and I owe you the 800 for original bill and 300 additional charges. Once I producec the copy of paid check, the story changed again and now it's 500 for charges. I urge everybody especially Senior citizens like myself to avoid this company who must be financially struggling that they are going after past customers and threatening them with ruining their credit unless they give into their demand. Has to be laws against this kind of business practices especially towards the elderly .

I'm not sure about their work quality bot their pricing is stupid high almost to a price gouging…read morelevel. Two to three times higher than fair pricing.

Our experience with Nunez Home Help was a nightmare. The project manager, Melissa, scheduled a…read more5-day job, but after 7 days away from home the work was still unfinished. Our HVAC stopped working, and their electrician admitted he had "no idea what's wrong" until we explained what our HVAC company found. Plumbing and temperature issues remain. When we calmly shared concerns, Melissa became defensive, yelled, and had to be asked to leave -- our Ring camera even recorded her saying, "Yes, we did rush the project." Afterward, she falsely accused us of causing the damage and refused to fix anything, claiming the job was "up to their standards." We now face $4-5K in repair costs. Save yourself the stress and hire another company.

We initially used this company to reface our kitchen cabinets, and two half baths downstairs, but…read moreit turned out so well that we refaced two more of our upstairs bathrooms and added utility room cabinets. They did an amazing job.