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    Key's Experience

    5.0 (4 reviews)
    Closed Closed

    By appointment only

    Services - Key's Experience

    Massage

    Aromatherapy massage

    Deep tissue massage

    3 More Services

    Sports massage

    Swedish massage

    Therapeutic massage

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

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    The NOW Massage Franklin

    The NOW Massage Franklin

    (60 reviews)

    $$$

    Hi, I received a gift certificate from my daughter for Mother's Day and was so excited to go. The…read moreatmosphere was great and the sound of the ocean as well as the lighting were perfect; The therapist was very good for the most part, but I left feeling a little frustrated. I am an experienced massage therapist and have certain expectations from AMTA-certified massage therapists. I signed up for a 50-minute Healer session with no extras since it was my first time visiting NOW. I let her know my left hand was sore and asked her not to go too deeply around the small area by my thumb that I showed her and she understood. But then, after working on my back for most of the session, she only worked on my hands and arms for a few minutes each! All other areas were addressed, briefly, BUT my feet, neck, and scalp were completely SKIPPED over. I wanted this to be the best massage I ever had as my daughter has gone to NOW Massage in Los Angeles and raves about it and knows how much I've needed one! It wasn't that. And I'm sad. There were many things the therapist did RIGHT and great, but there was a bit of a disconnect and I left feeling unbalanced rather than balanced, which is the goal of theHealer session. Maybe she just lost track of time - or maybe it is standard policy to skip feet and scalp? All that said, I'm not giving up. I'll come back in a week or so and try a different therapist.

    It is a beautiful place and I have had some great massage therapists…read more But... once you get on the membership and unless you use it on a regular basis, you financially lose. They will not allow you to stop the subscription to catch up. I had some extenuating life circumstances and could not get there and so now I get to lose hundreds of dollars which may now be over a thousand for nothing. Just billed to my credit card each month. I feel sorry for the front desk staff, Ive heard them get an earful from upset customers while standing in the lobby. I'll never recommend anyone get the monthly membership, you may save a few dollars on the front end, but you definitely lose big time on the back end, if life happens.

    Key's Experience - massage_therapy - Updated May 2026

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