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    3 years ago

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    Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

    Chase Bank

    (2 reviews)

    Ride to the bank to cash a check that was drawn on the bank at 10 a.m. on the snowy morning. I was…read moregreeted by a somewhat for the young lady on the platform and when I asked to cash the check she told me that I could not because I didn't have an account there to check was drawn on The Chase Bank I asked her that if I could open the account so that I can deposit the check and she told me know that there was nobody there to open an account. What can you do for me I replied she says Come back later, I walked out

    Unlike the other reviewer, I have been a long time customer of the Middletown Road, Nanuet branch…read moreof Chase. Another difference was it was a sunny day. However, what is the same is the one star rating, and the uncaring lackadaisical attitude of the people that work there. I went there to have a one page document notarized. It would have taken a minute. The Manager, who knows me, said the Notary was busy with a customer and asked her how long she thinks she would be busy. "At least an hour"the clerk said. Then the Manager said "She will be busy all day, make an appointment for tomorrow" I told her the urgency of the document and said it would just take a minute. She told me to go to the Pearl River Library to get it notarized. I went to a bank a few blocks away and they did it immediately (I don't have an account at that bank). I also asked the Manager why I was only getting 0.01% interest there while other banks are giving over 3.0%. Her answer "They are not J.P. Morgan, they are a smaller bank who wants your business." That said it all. And if you try to complain to the Corporate Executive Office you would get confirmation they don't care about you. What J.P. Morgan Chase don't seem to realize is that even if your money is in one of the smaller banks, it still is FDIC insured.

    KeyBank - banks - Updated May 2026

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