This place is literally less than a block away from me and I would walk to Ideal in Hillside so I don't have to worry about false advertising where prices under the items don't match my bill. When you go to this Key Food NEVER walk out before checking your bill. They intentionally put the incorrect prices under pretty much all their items, then you walk to the cashier and you're charged another price. When I moved to this neighborhood last year (2025) they caught me a few times because I was not expecting the neighborhood store to steal from me. When I realized I had to tell the chasier to refund me for the overcharge on my bill because the items were on sale on the shelf but they weren't on sale in the register they were still full price, so you think you're getting it for sale but unless you pay attention you're paying the full price. This is a contant thing they do because they realize most people don't check their bill, they just trust the store is being honest. Now, I ask them to let me know the prices on items BEFORE they ring me up. I've literally seen different prices in the week than on the weekend, and no, not weekend sales, but more expensive on the weekend because there's more traffic. This place is a LAST RESORT for me. So sad that a neighborhood store constantly steals from their neighbors who choose to support them. read more

The workers here say rude and nasty things about you in Spanish thinking you don't understand them. The store also doesn't sell the items I used to regularly buy since they renovated. I will only shop here unless absolutely necessary. read more

When ever me and my family are in the briarwood area we always take a little walk down to this key food .The staff is pretty friendly and courteous. They have a variety of foods and pastries, really nice sales which my wife loves.Things like chicken cutlets, boneless fish and a few other meats. This key food has a really nice deli, the delicatessen guy who works there is a cool guy he reminds me of the old school butchers that work at your supermarket that you can rely on to give you the cuts of fresh meat ,and be friendly at the same time.That is definitely the old newyork city way back when our grandparents use to go to the old newyork delicatessen. This key food is clean and has a diversity of shoppers in the store ,older people ,younger people it doesn't matter. read more

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This Keyfood is smaller than most Key Food Chains. The reason for the three stars is the confusion on with the entrance. There's two ways to enter and exit. The exit looks like the entrance and vice versus. The amount of flies flying around and landing on products is despicable. The layout is quite off putting because the entrance/exit should be accessible from Queens Blvd but you can also access Key Food from the parking lot which is towards the rear of the building. Their selection of grocery items are average at best. I couldn't find a lot of the things I was looking for which made me wish that I was in my old neighborhood. The prices are crazy expensive so make sure you come with a plan, coupons, and do not shop on a empty stomach. read more

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I've lived by this Key Food my entire life - you should only really shop here if you're desperate and don't have time to go elsewhere. The prices are not competitive, you will definitely overpay for a majority of items in there. Often times they'll have sales but the prices aren't updated at the register and you literally have to tell them that they have a sale up and then a manager goes to check and manually applies the sale at the register. So when they ring you up, watch those prices and make sure they're right! It kind of just feels like the owners forgot about this place and are not putting in any effort to make improvements. read more

Disgusting dark and moldy store. Looks like a zombie apocalypse and there's barely any food that is sold all the shelves are empty

Super Cold every time i go inside it feels colder than outside. And for the workers, I can't even comprehend how they are able to work in such place especially in the winter. I feel sorry for the workers that has to wear layers of clothes & coat , even earmuffs while working. Ridiculous. They made the whole store an open chiller. ‍ this kind of management doesn't care about the well being of their workers. Hopefully they can do something about this issue. read more

Not sure why there are so many negative reviews here. It's decent sized but just a tad smaller than most supermarkets in general. There is a very small parking lot out back which is convenient. Otherwise it's metered or street parking if you can find it. The aisles are nicely spaced and they have a decent selection of groceries. THere's a deli in the back for fresh cold cuts and such. Nice staff here and plenty of check out lanes. read more

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I go here because I don't have much of a choice since it's close to where I live and the produce is usually moldy and there's not much variety of foods. I don't like one of the managers that work there because I thought I saw him kind of touch my kid's belly and I did not like that, you shouldn't not be putting your hands on anyone's kid and proceeded to stare at him as I was checking out. It's quite dirty and Sad looking. I'll probably start going to food town instead. read more

This Keyfood is like a trip to LaGuardia airport---Maximum security+maximum inconvenience+dirty, with you as the customer requiring MAXIMUM alertness. Watch your bill closely when they ring up your items. I just overpaid a few dollars because they didn't apply the sales price. Watch out for products nearing expiry date. Most are within one month of expiry (chips) and very stale. Remember and be alert of the checked bag token that you obtained to visit this elegant exclusive Keyfood Members Club. You'll need it when you fumble and struggle with your grocery bags while trying to get your bag back at security. If this place doesn't change management or go out of business, I'm pretty sure they can survive an asteroid 3x the size of Earth. Good riddance! read more

There are much better Key Food supermarkets within five miles or so if you have a car. This one is just ok. It's often lacking in a variety of sizes of a favorite item. They have rotisserie chickens but others in the area have a bigger variety of prepared hot foods. Other Key Foods have more specialty deli items and much bigger bakery sections. Many offer packaged ready made sandwiches. Not this one. They offer packaged fish in the meat section but it's not always the freshest. If you need basic items, it's fine. If you want more, go to the one on Lefferts Boulevard near Jamaica Avenue. read more

I can't stand this Key Food. Sometimes the food items are expired, other times they don't have very basic products. Also, they stock the shelves very irresponsibly. It's not going to kill me or anything, but they way they stack the cereal boxes/crackers is ridiculous. They should be lined up behind each other, not all stacked on top so that they fall like Jenja when you try to maneuver one out! My biggest complaint is the staff though. Apart from maybe 3-4 employees who seem to give a damn, they've got no customer service skills of any kind. I'm talking about no "How are you? Have a good day" or even eye contact sometimes! The most they'll say to you is the total, and "debit or credit?" read more

Overcharged me a "produce FS" on my bill. Didn't realize till I got home. I itemized everything. And charged me full price for sale items. Sale signs don't mean squat. I remember this being a decent Key Food years ago. Not any more read more

Honestly, I avoid this key food at all cost. It is about 2 blocks from my home yet I've reluctantly visited a handful of times in the year I've lived here. It is over priced and there are never any good sales. Some of the meat looks rancid, or at least turning each time I've looked. When we moved into the neighborhood we were happy to have a supermarket nearby, but that quickly faded. We miss our cvs in Kew Gardens. We take the car to Trader Joe's to shop. Otherwise we try to find things in small grocery stores nearby. We haven't tried our luck here in such a long time, but did visit today to find some last minute Thanksgiving items. They didn't have much. This wasn't due to stock shortage, but rather they have what they have. We made due and improvised. We glanced at the meat isle and confirmed our reluctance for shopping here. read more

This is the store in my neighborhood. Since the store changed owners or management it is awful. All of a sudden they are trying to check bags? the person asking for my bag didn't speak English, and when I said "I don't understand" he left me alone. I asked someone else where the oil was and she did not understand. The merchandise has changed - I don't mind different brands, or ethnic foods, but there's no variety anymore. And if there's an expiration date check it. So many dariy items have expired dates. Done. Not going back there. read more

Avoid at all cost this store... dirty, smelly, the manager has no clue, costumer service does not exist. To all costumers, if you have the time to walk to the key food at main street and union turnpike you will be greatly rewarded... avoid this branch as if it was TOXIC... oh it is a very expensive store for the quality Of what they sell. Go there at your own risk. read more

Key Food has been our supermarket for many years, since we move to Briarwood. Lots of changes within the management during all this time, except this time they really turned around things for the better not only the different type of food that now we can buy so we don't have to go to another supermarket. Besides that their customer service within the management and associates has improved 100% than before. Today I went food shopping before the snow storm that's coming. What a surprise I was greeted by an associate, welcome to our Key Food, enjoy your shopping. As I'm done with my food shopping looking for a cashier to take of me, another associate directed me to a shorter line. Wow I haven't see that before, once I'm placing my items to be rung up, I see the Manager coming to help the cashier to pack, I was totally surprised, this way it goes faster to packed since I needed my food to be delivered at home. I must highly mentioned LAUDY the cashier that took care of me, she's places the food so much care and placing the meat, and frozen food separately wrapped with a clear plastic so it will not ruin other food, her customers service is excellent and so her pleasant personality. I thank both of them for their assistance and wishing Happy Holidays. read more

Selections quite limited in this store, the quality of what they sell, the cleanliness, just continue to deteriorate the last couple of years, you'll see expired products, they try to save electric bills by keeping some areas dimly lighted, yet prices kept soaring. Workers' attitude sucks as well, many impolite, instead of attending to customers, they just talk to each other in Spanish. Am done with this store. read more

I've been using this key food for the past few years I've been in the neighborhood and unfortunately you have to be cautious of any food brought here. Fresh vegetables bought from here began to mold almost immediately, I have purchased eggs before that had expired A WHOLE MONTH prior. Some of the managers (afternoon and night) respond well to customer complaints but the morning manager, an older Hispanic guy is a a$$ that doesn't seem to care about selling expired food. The positive I can add is the free parking and the meat department is pretty good with keeping meat fresh and reasonably priced. Be very weary with fresh vegetables and dairy products though. read more

This Key Food is by far the worst supermarket I have ever had the displeasure of shopping in. The prices are outlandishly high. I can walk just a block down to the other little stores and get things for FAR cheaper. There are almost NO prices on the items themselves or on the shelves! Everything is disorganized and the sale items are frequently not in stock. I have a small pouch FULL of rain checks because it's as if the store vehemently REFUSES to stock sale items. The produce is moldy and rotten all the time. All the time! I never buy any produce there because there's always things that are rotting all over the place and the prices are astronomical! Items on the shelf are often expired. I watched a worker clearing off a shelf full of a sale item and when I asked him why he showed me a box that had expired in May 2008! That is just insane! The manager...oh my god. He is the most incompetent idiotic man I have had to deal with in a long time. He'll smile at you and joke with you, but as soon as you turn your back he insults you. I heard a woman at the office asking them if they could order something for her and give her a rain check and as soon as she was gone I heard him talking about how annoying she is and that she asks them if they can get an item for her that hasn't been in stock for some time! That man is beyond rude. I like talking with several of the cashiers who work there because with the exception of a few of them, they are all quite nice. They're sometimes grumpy, but it's not hard to understand considering what goes on in that place. Most of the floor staff and the deli people I can get a smile and a conversation out of and it's a nice thing to talk with a worker as opposed to just the "uh huh" and "yeah" you get at other places. Don't even get me started on how filthy the store itself is. The floors are dirty and items on the shelf are often sticky or just plain covered in dust and grime. I've picked up items like sugar and flour that had OBVIOUSLY been nibbled at by mice and bugs (how else did they get those little bite marks hm?) Avoid this place if you can. Stay AWAY. Only go in if you're desperate and you can't find what you're looking for somewhere else. I used to just browse this site but after yet another terrible experience I could no longer hold back on reviewing this place. read more

Since I lived around the corner and this was the only supermarket within walking distance, I unfortunately had to do some of my shopping here. The place usually smells, the staff are not friendly especially the managers, things are often expired or about to be and they often don't even have basic necessary items. Whenever i had to stop on my way home from work I would just go to the one in Kew Gardens which is much nicer! read more

Key Food is always rip-off-ville, and this one is no different (for the quality provided). Prices are not great, selection is average save the Latin American section while some products are dusty and have not been cleaned since the sacking of Constantinople. The obvious sign of neglect is when a product is both dusty and is leaky liquid from the sides, meaning neither a customer nor employee has touched the item for a while. Other foods are well past the expiration date. Its sad when weeks go by without different flavors of a product being replaced. Some of the cashiers are nasty and act like they should be rewarded for being in the company of an idiot shopper. Interestingly, these same polymath employees do not apply for a different job that makes sufficient use of their high IQs.... Those who work in the the deli, and most of the general employees are nice. However, I personally find some of the deli foods to be a bit disgusting, perhaps due to too much vinegar or condiments. This is the only supermarket in the area unless you have an automobile. There are a few boutique groceries within walking distance, but their prices are not so great either, though the food quality is better. read more

Edit: One Year Later A year after I wrote my review, things have gotten slightly better but the store is still not where it should be. There are still widespread complaints that can't seem to get fixed. I still hear people tell me that they can't find what they're looking for, and signs are often placed on the wrong shelves with little regard for quantity or placement. The floor workers are doing a better job of staying on top of expiration dates now, but the dairy department hasn't been maintained as well as it could be. A few cashiers are still rude to both customers and co-workers, and have a complete disregard for rules and regulations. I doubt that this will ever change. While prices are still not great, the upside is that you can take advantage of weekly sales on bare essentials such as bread, juice, etc. Certain meats get marked down after some time, so if you need to be frugal, keep an eye out for those. Bosco does his best as a store manager, and he puts in the effort, but there's only so much that he can do on his own. For my own sake, I won't go into details, but much of the negligence stems from the way things are managed at the higher levels, and that trickles down into the lower levels. read more

I hate this key food. I always have to check to make sure what I am buying has not expired. I have found food on the shelves here that expired years ago. I even wrote a complaint to keyfood headquarters, and of course I heard nothing. This place won't improve, go to the food town store (formerly MET), or to the other key food that is just a few blocks to the west, it is MUCH better. Still, I cannot respect a company that cares so little, so unless it's an emergency, I shop at fresh direct, stop and shop, fairway or the foodtown. You won't think this store is better than nothing when you buy something that you didn't realize expired years ago and then you end up sick from it. read more

Very organized and clean. Employees can be helpful sometimes, but sometimes they don't know the place of the things you looking for and they will just direct you to store manager just to find a simple item. But, other than that this place is my always go time when I need something day and night and they usually have everything you need. read more

Worse. Key Food. Ever. Produce are oftentimes moldy or dried up. Who sells dried up or moldy herbs and vegetables? What grocery store leaves moldy frozen food around? Groceries are never fully stocked. Price of groceries are off the roof. Incompetent and slow cashiers. The only person who knows what he is doing is the young white deli guy. Other than that, this place is a mess. I only shop in this supermarket when I really have to. read more

This store PLEASANTLY surprised me. I am not embarrassed to complain, ask for a "favor," (i.e., can you mark this down because its damaged, its my birthday, its expired,) or simply walk out without buying anything because the guy down the block has it for 30 cents less. In Queens, places like Key Food, Met Food, C-Town and Associated are overgrown bodegas. They exist for the anti-Costco crowd, and those who don't have a car to drive to Pathmark. You can't expect a Key Food, paying rent on Queens Boulevard, to compete with Super Stop and Shop, but this store is clean, convenient and priced fairly for the location. They also have the only available parking in Briarwood behind the store. Maybe this store recently changed hands, because the reviews here do not represent my recent shopping experiences. Unlike most people I know, I buy small amounts of fruits, vegetables and canned beans almost daily. Maybe my own shopping habits and encounters with truly horrendous supermarkets shade my view of this store. Really, its not a bad place. It is clean, spacious and well stocked. The managers look like they take their job seriously. I was warned by a neighbor that this store has very high prices due to the lack of competition, and that I should only shop here for the specials. I was rather pleasantly surprised to find that the first week I started shopping here, pineapples, mangoes and Goya canned beans--the low sodium variety, no less (!)-- were all on sale for very good prices. A few days later, during my daily grocery adventure, I picked up some cold-cuts to make a microwave pizza for a friend. The man at the counter actually let me order-get this- three thin slices of provolone cheese. My only complaint is that they do not stay open late enough. It would be great for the neighborhood if they were open until midnight, or even 24 hours. read more

Ive always found the service here to be great. The lines move pretty fast, the aisles aren't small and they have a variety of products. The deli section isnt huge, but it has a lot of cold cuts and cheeses to choose from. The store has always been clean and the produce fresh. read more

Key Food - Parking lot - Grocery Near Me - Jamaica, New York

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The main problem here is they leave expired products on the shelf way too long. Beware of manager special sales since sometimes the items on sale are about to expire or have expired. They also are slow to fix pricing errors in the computer database, and would rather give you a refund than fix it. And for some reason, the managers here hate working here. The thin one has a permanent "I hate this place!" look on his face. And the fat one ignores customers that ask "Are you the manager here?" with "I'm busy!" and walks away. read more

This store is small. The only things worth coming in here for is the Deli section because the meat does taste good and they wear gloves when serving you. It seemed like they changed gloves with every meat and cheese they touched. Im assuming its because of the jewish folks who live in the area and their kosher demands. The dairy and frozen food section is pretty good too and always seem to have whats on sale. The store is pretty clean and organized. The produce is expensive. Always long lines and maybe 2 cashiers open. With their Raincheck policy, you can't use it at another Keyfood and theres an expiration date on them. (30 days) read more

Brought A lettuce there and was rotten inside and told manger about it gave me refund and he should check the other ones out and he laughed and walk away read more

This store has very expensive produce and poor quality products. If they raise any food item a penny more it would be criminal. ALWAYS check the expiration date. The store is really depressing. read more

Horrible place. Old stuff sold here. Asked to exchange old product that bought two days ago, they would not honor it

This store is ok with the selection of groceries. There are some pluses of this store such as they do deliver if you need it. But there is one lady who is just nasty to my husband and myself. I don't know her name though. She is just rude and never says hello or even smiles. I only hope that if you go here that you don't get in her line. One good thing is the deli. They do have some fresh items. But stay away from the egg salad because it comes from a jug. It's disgusting! read more

Key Food - This is the outside. - Grocery Near Me - Jamaica, New York

Not the greatest grocery store. They have the usual selection. If you do end up going than please check all expiration dates especially on bread. read more

STAY AWAY & SOMEONE PLEASE REPORT TO DEPARTMENT OF HEALTH OR SOME AGENCY! I don't normally come here but since we had picked up Spanish food nearby, I thought to stop in and grab a few items. Firstly, there was MOLD on the strawberries! All the fruit and vegetables just looked so unsanitary. The bananas were old. Lettuce old. Don't eat anything from this store, may be just buy dish soap. read more

Avoid at all costs. Expired food. Poor selection. Horrible prices. Really wish the neighborhood had better options.

Very bad experience. There lucky it's the closest store to my house. Waited on a really long line when I finally got to the front the cashier has a blank stare no high hello or nothing. Only thing he said was debit or credit for some reason none of my cards were working, I had money on all my cards and told them my cards aren't the problem. Cashier calls the manager and she say oh if there's nothing on your card how do you expect to pay. It was 15 dollars worth of stuff. I told her if it's one card it's understandable but all my cards really ? She proceeded with giving me a nasty attitude and that's when I walked out. Never went back And also be careful for some reason everything is either expired or really close to expiring read more

Not the absolute worst grocery store I've ever been in, but it's pretty bad. I go in once a week or so to pick up a few things I need for dinner, but I avoid it if possible by going farther afield (Target, Trader Joe's, Stop & Shop). I tried to get tomatillos at this Key Food and I could only find about six that were edible--all the rest were moldy. And the building itself is gross. There have been signs up for over a year: "Excuse our appearance, we're renovating!" They've never renovated anything. I'd love to have a decent grocery store in the neighborhood, but this isn't it. read more

I came in with my small 8 pound dog emotional support animal who I was holding wrapped in my scarf. The manager had one of his employees follow me around the store for 5 minutes to then tell me the dog could not be in the store even tho I was holding her. I told him ok I'll just grab what I need now and next time I know. After about 5 minutes the manager then comes up to me and goes you can't have the dog in here I told him I was told already I will grab what I need and go. He insisted she could not be In the store because he does not want a ticket I told him she a emotional support animal so she can be with me he then questioned me about paperwork !!! Then told me GO TIE MY DOG OUTSIDE WHILE I SHOP !! SHE IS 8 POUNDS WAS HE CRAZY TO THINK I WOULD EVEN DARE SO SOMEONE CAN STEAL MY DOG WHAT NERVE HE HAS !! NOT TO MENTION HE AND HIS EMPLOYEE THEN FOLLOWED ME AROUND THE STORE EVERY WHERE I WENT THEY CAME RIGHT BEHIND!!! every one is not a animal person and I understand it's he was walking around the store sniffing food but she was in my arms. read more