We arrived home around 10pm after eating out and found a couple who had just arrived from New York had locked themselves out of their house. We took them home with us and started searching for a 24 hour locksmith. I called A Locksmith and a tech arrived within 20 minutes and resolved the problem. Excellent service. read more

Dropped in to have some spare keys cut for my condo. Was greeted when I entered the shop and asked how they could help me today. They promptly made several sets of keys for a reasonable price (~ $5 per key). All the keys they cut worked well. Would definitely recommend. read more

March 2, 2022 I went in to have a glove box latch lock picked and switch out the lock cylinder for one we had a key for. I was in and out in under 10 minutes. Austin did a wonderful job and at a reasonable price. I highly recommend this company. read more

"Each carefully chosen employee... must adhere to the strictest standards of ethics and professionalism while focusing on the highest levels of customer service." This made me chuckle and I'll explain why. My family and I are moving items out of 2 storage units. Unfortunately we did not have the correct keys to the locks. The employee of the stoneage units recommended this company. We called and they said a representative would be available in an hour or two. We called 30 minutes prior to when they would arrive, making sure we could meet them at the gate. The gentleman on the phone said the employee would be arriving soon. As he arrived (with no mask on during a pandemic) we showed him to the locks and he had much to complain about the type of lock it was. He tried his best to get it open, but no luck. Still commenting on how difficult it was, he tried the next lock, and no luck stating that he could not use a drill because of a previous injury to his wrist. He could not perform the service that this company provides so he recommended another company who was a god send. The next day the gentleman originally on the phone asked if his employee completed the job, we said he did not. His reply was "oh" and hung up the phone. If you are in a state of emergency or need of any type of service that this company provides, please save your money and go to Sterling Locksmiths. You will not be disappointed like we were with "A" Locksmith. read more

Fast, efficient service on the weekend. Less than 25 minutes from request for service and completion of the job. This is how customer service should be! I've got a new locksmith! HIGHLY RECOMMEND! read more

Excellent locksmith - even though he had never heard of the make of the lock needed fixing. Gave us excellent advice for a later purchase. Will definitely use again. read more

I was rekeying a lock myself, have done it many times... However, this time I goofed it up and needed help getting the lock keyed. I brought the lock in (Naples location, US 41 near Golden Gate Parkway) and the locksmith re-keyed it immediately, explained what the issue was, and charged me about 1/4 what I expected to pay. read more

We just moved into our condo and needed help fixing the lock on the front door. Jack took everything apart and got it working perfectly. Not only did he repair the lock and latch assembly, he also adjusted the dead bolt and got everything operating smooth as silk! He really impressed us with his ability to solve multiple issues. We definitely recommend A Locksmith and would use them again. read more

Craig was very quick and efficient in replacing the combination face on my safe. Plus he wore a mask. Like working with A Locksmith.

Schedule the work 2 weeks prior. Matt the locksmith showed up on time completed rekeying 3 doors, making 6 sets of the new keys, and cleaning up when done. read more

We were having issues with the front lock to our condo, which was 26 years old and had been discontinued years ago. Friends and family were actually getting locked out because they couldn't turn the key in the lock. Craig, the technician, came out, assessed the problem, and managed to coax our aging lock back into working order. His experience, knowledge, and skill saved the day and kept us from having to spend hundreds on a new lock. Thank you A Locksmith for a job well done! read more

Quick and very easy to use! I called to make an appointment and got one the next day. Craig was on time and very professional and got the job done very fast. Would use this company again! read more

I called "A" Locksmith in August, 2021 to have a new key made for my brother's front door. He was out of town and I had lost my key while visiting from CA and asked simply to have a DUPLICATE key made and NOT TO CHANGE THE LOCK. Jack, from the company, arrived and proceeded to let me in and while I was using the bathroom, changed the tumbler and asked me when I returned how many keys I would like. I told him 2 and he finished, I paid him and he left. Found out when an effort was made by employees of my brother that none of the keys worked including my brother's! This has caused me major heartache and explaining as my brother and his people were locked out of his house. When I spoke with Jack he claimed I told him to change the lock. Why would I have my brother's house lock changed??? Listening to your customer is imperative if you want to be considered a 5 star business. Very disappointed and wondered why I was charged $140 for this simple procedure....just thought it was because I was in Naples..... read more

This is the second time I've used ALocksmith. I received a callback immediately after requesting service. My appointment was made quickly and all options explained. Gary arrived on time and set to work. Within minutes he identified our problem and repaired our lock. All the while he was not only professional but personable. I highly recommend this service. read more

They were on time. Professional. Did the house lock job correctly. We had to get a couple pieces at the local Ace...and they came back once because one lock needed a slight adjustment. They were still great and will get my future business. read more