Wow, what a great company. Don't make the mistake of calling anyone else, I did. Value, honesty and…read moreprompt service, it was great to meet Mark, what more can you ask for.

Out standing service, great support and service. Highly recommended for customer needsread more

I had a very disappointing experience with this locksmith company…read more It was a Saturday morning, and I called around 7:00 a.m. because I needed a locked bedroom door opened at my mother's apartment. When I called the company, I asked for an estimate. The representative told me that the technician would call me with the price. The technician called shortly afterward and was very prompt. I explained exactly what needed to be done and again asked about the cost. Instead of giving me an estimate, he said he would let me know once he arrived. I gave him the address, but I wasn't at the apartment because I was working. When the technician arrived, he told my daughter that he would replace the door lock for free. He completed the work and then called me to say the total was $350. I was shocked. I explained that I couldn't afford such a high price and asked why it cost so much. He responded that he wasn't charging me for the door lock because he had removed the old one, even though I never asked him to remove or replace the lock. He claimed the old lock was worth about $120, but I later found similar locks at Walmart and Home Depot for around $16. The final bill included $250 for the installation and a $99 emergency service fee. I understand that emergency service calls may cost extra, but I was never told about these charges or given an estimate before the work was performed. If I had known the total would be $350, I would have declined the service. I asked if he could offer any discount, but he refused. The technician was quick to arrive, but the lack of price transparency and the surprise charges made this one of the worst service experiences I've ever had. I would not recommend this company unless they become much more upfront about their pricing before beginning any work.

I called Sergeant Locksmith about the need for a new front door lock. Thankfully they called…read morequickly and came out and changed the front door lock to a Schlage High security multilock keypad and handle and drilled out and replaced my garage service door lock. However, I never expected the price. It was over $1100.00. I was charged $650.00 just for the front door schlage lock, which can be purchased at Home Depot for less than $200. No instruction manual or receipt was left, my old keypad lock, which was still good was taken. I had to call numerous times for a receipt. No plate was put on the woodwork to cover the hole from the old lock.

Bob has been my Locksmith for four years. He has put locks on my front door, fixed condo mailbox…read morekeys and installed a safe. He is very professional, very reasonably priced and always on time. I wouldn't think of using anyone else. I highly recommend him. Thank you for another job well done Bob.

From the owner: With over 35 years in the locksmithing industry, Bob's Locksmiths is the company to call. We will…read morenever send a sub contractor to your residence or place of business. We guarantee your satisfaction or we will refund your money. We will always come out and give you a free estimate with no pressure....we'll give you the options, and you make the decision.

So the alarm was installed 4 years ago. It was pricey but I needed simplicity for a handy capped…read morefamily member. It was use a few times as an alarm but mostly for the ability to view the front door. There were problems in the beginning with that camera getting scorched by the sun through the lenses. That was rectified. So the Hurricane comes along and the battery was used up. I bought one on line and installed it. The alarm didn't work. I called American and we tried a few things but no good. Seemed to both of us that the transformer plugged in the wall might have gotten a surge and wasn't working . No problem, come on out and check it. But you must pay for the service call before we come out. What!! That is not how good business is done when you have a 4 + year customer and you have all my info of payment every month. If I was late once in that time of didn't pay, well ok. But that's not the case. All repair companies come perform a service and are paid. Not treat the customer like a looser that they can't trust. Trust this ,good bye to American Alarm of Fort Myers.

Our daughter had a break-in at her home in Cape Coral on Friday afternoon. Broad daylight, lost a…read morelot of "things," like the TV, her computer, her camera, jewelry, and also a lot of memories - sentimental items from her life... I'm writing to recommend an incredible business, All American Alarm. I was in town, and I called AAA on Friday evening after hours, and he called me back! On Saturday he was there, at the house, with our family. Today, Monday, a full home security system was installed. He is a man of action and integrity, as is his son, Ameer, who works with him. If you are even thinking about a home security system (isn't it just like human nature to need to be prodded by a personal home invasion -- don't wait), or a commercial security system, call Syed. He is absolutely the best! Thank you, Syed and Ameer!

What a terrible experience - We made a huge mistake and paid them in full before we had a chance to…read morecheck out the system. The security camera system was installed 60 days ago and has never properly worked. We followed their recommendation on equipment and were even billed for additional work when the system they told us would originally work, didn't - and then even with the additional work and additional equipment the system still doesn't work. It shouldn't be difficult to get 6 cameras to work - but we have never had more then 1/2 the system working at any point in time. The most recent event in this nightmare was a security incident we had this morning. We had construction equipment stolen right from our driveway, and of course the cameras were not operating and didn't record anything! Only after calling them every week will they come out and try to fix. Tired of calling them, sending them videos of non working system, and hearing how they are busy on bigger jobs - wish they would just do the right thing and take back their equipment and refund our money. They obviously don't have the expertise to do residential work or have an interest in making it a priority to service residential customers. Stay clear of Securitech1.

They never answer their phone or call back after leaving several voice messages and emails to…read moreprovide service on a system that is no longer working. I get the fact that businesses are busy but as a business owner my self, returning a message is not that complicated and only takes a couple of minutes. Common courtesy of replying to a service call should be a top priority of customer service!

Appt. Set , arrived late... locked at what I needed and no response.....a week and days past…read more Called Company, stated service guy not available and he probably was waiting on info from manufacturer ( contractor eh ) said he contact when returned. No response......

Extremely helpful when my key broke in my sentry lock box…read more Only charged me $3 to open and $24 for another key Three other places wanted $75-$80 Then dummy me found the spare key but it's ok because service was good and prompt