On a recent cross-country trip, our tandem bike chain broke. We had it repaired, but the mechanic…read moresaid the derailleur was bent and would cause problems. He could repair in in four hours, but since we were just traveling through, we couldn't wait that long. At our Key Largo destination, we found this little shop to fix the derailleur. Bill found it wasn't a problem with the derailleur, but the axle on the rear wheel. It was something missed by all the other mechanics, including the one at home who was supposed to tune up the bike before our big trip. The tandem worked flawlessly after that. It's primarily a pawn shop, but had great service fixing our bike up. It only took under two hours.

I really want to give 5 stars and 1 star at the same time. What we got for our money was absolutely…read moreamazing!! We rented the 18' ft. angler for the whole day (under $300). Easy navigation to anywhere you wanted to go with onboard included gps. But our boat wasn't ready when we got there and instead of notifying us they just apologized. So we waited for a couple hours and got ready to go. As we are checking the bot out two of the workers are having a argument right in front of us which me, my wife and the worker going through our checklist thought was pretty unprofessional. In the end they dropped our full day rate to the half day which was pretty generous and helped us create some really special memories. Would absolutely recommend!

I've rented from B & J in 2016 and 2018 for mini lobster season for 1 week each year. I typically…read morerent two boats. Both times we had minor trouble with 1 boat. Kinda stinks right? Well, if you're a boat owner, you understand things happen, especially on saltwater with rentals. Here's where they'll exceed your expectations....Always prompt service, mechanics out ASAP, communication with managers or owner, and they are always fair to their customers. Boats ran great and we had a blast. They've always trusted me and I've always trusted them. Kudos to Josh and Melissa for always looking out for me. Cheers to the mechanic for coming out on his day off to make sure I got back in the water within 24hrs. Always fair and easy to work with. I'll be back in 2020 for another 8 day rental Thanks for an awesome vacation Rob

The service technician from A+prestige Appliance Services was professional and was able to fix our…read morestove top quickly. I highly recommend this company.

I paid the $159 service fee for a dryer diagnosis. The technician never opened or disassembled the…read moredryer, yet diagnosed it as needing over $560 in parts (belt, shaft, idler pulley). My husband later opened the dryer himself and found the real issue--a washcloth stuck in the drum. All parts were intact and working. I contacted the company about the misdiagnosis but received no resolution. Sharing my experience so others are aware.

We needed to have a sofa cleaned after our renters left it with baby spit up stains. Cindy answered…read morethe phone. She was very friendly and assured us we would get service sometime today. She called back in just a few minutes to say the guys were ahead of schedule and could be at my house in about 10 minutes - this is totally unheard of in the Keys. David & Derek arrived and went straight to work. They were very professional and friendly and the sofa came out nice and clean! I would highly recommend this company to anyone, and I'm sure we'll be in touch in the future. Thank you!

Excellent customer service from scheduling to our carpet cleaner tech. Friendly and great quality…read moreservice!

I was looking to buy a ring I thought I lost and I was so heartbroken. I found one on the…read morewebsite for Blue Marlin along with matching earrings. I was so excited. I have the necklace and wasn't aware of the earrings. And the artist Denny Wong isn't easy to find in a lot of jewelry stores. My friend from Hawaii got me into him and told me he's the Cartier of Hawaii. I'm a big fan of Steven Douglas as well. They both do a fine jewelry with sea life collections as well as other beautiful creations. Anyway I called and spoke to Aimee to be sure they had the ring and earrings. I explained I couldn't find my ring and was interested in replacing it and getting the earrings. She had them to me in 2 days. But I was preparing to get an appraisal done and found my ring. So I called her and checked to see if I could please return just the ring. She was happy I found it and was so great about the return. I told her I collect sea life jewelry - and mainly starfish. My mother had a beautiful starfish necklace she wore and I guess it was lost or stolen I had always planned on inheriting that starfish someday and was so sad when my brother told me it was gone. So I started collecting starfish and a few other sea life fine jewelry. When I told Aimee about this and I was talking about rose gold and how I have a few pieces but I hadn't found a starfish in rose gold yet - she said I have an idea. I'm going to text you a picture of one we have. Maybe we can workout and exchange since I was sending the ring back that morning. The starfish is so beautiful- I got it in just 1 day and it is so much prettier then the picture. I have an Elsa Peretti from Tiffany in yellow gold with diamonds - this rose gold starfish is even prettier and more sparkly. They're both about the same size. I definitely suggest looking at the website or if you live near there or plan on visiting Florida - take a trip over there. Or just call Aimee. It's so great when you can connect with someone who understands what you might really like. She could have just accepted the return But instead she tried and successfully found something I love. It did cost more but it's worth it I know I'll treasure this starfish! Thank you Aimee

I rarely write negative reviews, but my experience with Blue Marlin Jewelry was extremely…read moredisappointing. I brought my watch in on June 19, 2025 for what should have been a simple clasp repair. I was never given a written estimate before the work was approved. Later I was told the clasp/buckle needed replacement and I verbally approved the work based on the information provided at the time. When I came back to pick up the watch, I immediately noticed that one of the hands had fallen off the watch. This means the watch was damaged somewhere during the service process while it was out through their service chain. That should never happen when a customer leaves a watch with a jewelry store. Because of that damage, the watch had to be sent out again. From the moment I dropped it off to the moment it was finally ready, the process took about eight months. Regardless of where the delay occurred, that is an extremely long time for a customer to wait for a watch repair. What was most surprising was the way the situation was handled afterward. Despite the damage occurring while the watch was in their service process and the extremely long delay, I was still expected to pay the full amount for the buckle replacement. There was no real effort to acknowledge the customer experience or take responsibility for what happened during the process. Unfortunately, that level of professionalism and accountability was not demonstrated here. The response I received from management made it clear that the focus was on explaining their internal process rather than understanding the situation from the customer's perspective. When a business stops caring about how the customer experience feels on the other side, it becomes a serious problem. I remained patient throughout the entire eight-month process and tried to handle the situation respectfully, but the overall experience left me very disappointed. If you are considering doing business here, I strongly recommend that you get everything in writing before leaving your watch or jewelry. Based on my experience, this is not a level of service I would expect from a professional jewelry store.

Sethious Herman is a true professional! He shipped my "Man…read moreFrom Uncle" collection (valued at 6 million dollars) to East 19th Street in Sheepshead Bay , NYC and it arrived in perfect condition! I wouldn't think of shipping anything with anyone else other than Sethious!

If you ever need mail forwarding service, these folks can take care of you. They have taken great…read morecare of us. If you need to talk to someone, they are available on the phone as well.

Air Conditioning on call really saved the long weekend for us recently. My aunt and I got to our…read moreKeys house Wednesday it was at 89 degrees. For a long weekend in a full house, that was not the best start to the weekend. We called Air Conditioning Key Largo and they sent someone over in under an hour. The tech was super friendly and quickly fixed our capacitor and in a few hours the house was nice and cool. Service was friendly, quick, and professional. Would reccomend them in a pinch for help with your AC needs!

Air Conditioning On Call broke the existing ducts. Poor workmanship never told me a price and came…read moreover to the property without an appointment. Never gave me an estimate, just assumed that Rob had the job without confirmation that the work could be performed. Rob was supposed to call me and let me know what the price would be. . Rob overcharged me heavily with no clear estimates. This aligns with common scamming tactics: "sticker shock for basic services" grossly overpriced vs reasonable maintenance Beware, this company scams you out of your money ... they will scam you out of your money and overcharge you." The work was done poorly--ducts damaged and leaking, overpriced parts/labor, and absolutely no accountability afterward. I strongly caution others: get at least three quotes, insist on clear, itemized estimates, and verify credentials. This experience has been a headache and a lesson learned.

The notary wasn't working that day but met with us and had a witness to help us with the document…read morewe needed notarized that day! Small town hospitality at its best!