We stopped in to inquire about having a set of struts put together and the service tech said he…read morecould fit the job in between vehicles as it was a simple 10-15 job. He told us to leave them and would have them done by the end of the day or early the next day. While out on errands that afternoon, we stopped in and the tech assured me it would be done that evening or early in the am as he came in by 8am. I asked if it was reasonable if we would expect them by 9am? He agreed that would be fine. I stepped into the office to ask for pricing and Jeremy quoted me a price and I thanked him and told him we'd see him early in the morning. That's where it went sideways. My husband and son arrived to pick them up thinking they would be done. They were not and Jeremy got pretty rude saying that they were "going to get to them in 20 mins or so." Considering they had not been touched, we decided to take them somewhere else and he became pretty belligerent saying we were harassing him and he had "an entire parking lot full of cars needing to be fixed". There was no need for his attitude. I cannot speak for the level of workmanship as Jeremy's attitude dissuaded us from doing business with this location. Auto repair/mechanic shops are plentiful and in a service industry where the "face of the company" matters as much as the craftsmanship of the job, this location is missing a huge piece of the puzzle. If friendly and HONEST service matters to you, I'd steer clear.

Probably the worst car repair experience in the last 10 years. It took over two weeks to get a tie…read morerod and tire replace. Poor communication. I called to see if the car was ready and Jeremy had forgotten to order the parts! So frustrating.

Golf, Jetta, Passat, Beetle, GTI... this is where your VW gets repaired by an expert mechanic…read more Mike (Lee is his father's name) is the voice on the answering machine, the mechanic under the car, the man who races his own VWs. Mike only works on VWs, so go SlugBug crazy... head for Lee's Automotive Service. His rates are more than reasonable and he understands all VW models. Oh, and if you get his answering machine, leave a message. Yes, he will call you back.

I rarely leave negative reviews, but my experience here warrants a clear warning to others…read more I brought my vehicle in for what was supposed to be a straightforward repair and then heard almost nothing for 10 days. Communication was extremely limited--calls and messages largely went unanswered, and I was given little to no meaningful updates about the status of my car. After waiting over a week with no progress and no clear answers, I finally went to pick up my vehicle--only to find that absolutely no work had been done. Despite initial assurances, it became clear that nothing had even been started. When I tried to get an explanation, I was met with a dismissive and unprofessional attitude rather than any accountability. The lack of transparency, combined with the poor communication and apparent indifference, made the entire experience incredibly disappointing. Leaving a customer without their vehicle for 10 days with no work completed and minimal communication is simply unacceptable. I would strongly caution others before trusting this shop with their time or vehicle.

My engine failed and I was scared it was going to set me back by a ton of money and I hadn't even…read morepaid off my car yet. But I took it to His Hands, and they worked closely with me to get an engine that would work with my budget. Saved a ton of money! Thankful for the manager, Mike and his staff. It took a while to fix, but I'm glad it wasn't a rush job. Got my car back. Thankful to have a trustworthy shop in town.

Our old dinosaur 1998 Ford Explorer needed a transmission and these guys delivered. If you need…read moretransmission work, take it to the people that do this for a living! Reasonable and reliable.

We took a 'new-to-us' truck to Brian for a diagnosis and repair. He was able to get us in quickly,…read moreidentify the problem & had us back on the road the next day. All for a reasonable price. I would definitely go back.

I want to give a great review on this smaller automotive shop. I've taken my car there a couple of…read moretimes. The guys that work there are professional, knowledgeable, and keep in contact with you while repairs are being done. Always willing to go the extra mile which says a lot about this business. Located just outside of Midland out M20. Cody, Dan and all the other guys have my business for life. Thanks guys

Pat's Auto was amazing! My car looks brand new, they cleaned the inside, and were very kind with…read moretheir service. I highly recommend. Thank you!

I've had Pat's Auto do work many times and there isn't a shop I'd ever use before them. Outstanding…read morefamily owned business, with a lot of great folks working up front and in the shop. Every step of the process is honest and up front, and they are very knowledgeable about all of it. Pat and Mike are two of the hardest working guys I know and do a lot for the community, especially our veterans. You won't be disappointed. Highly recommend.

Consider this review my steadfast recommendation to service your vehicle at Tuffy's in Mount…read morePleasant, regardless of the make and model. There is a widespread misconception that foreign and/or luxury vehicles can only be properly maintained or repaired by their respective dealerships. It may be true that some repair shops do not possess the specialized skills and tools necessary to care for these vehicles. However, Tuffy's in Mount Pleasant has provided superior and inexpensive service for my fastidious Land Rover LR2. On my most recent visit, I had extensive work done to my rear differential, the radiator replaced, coolant leaks repaired, spark plugs replaced, the fuel injection system cleaned, the front differential inspected, an oil change performed and a light replaced. The most commendable aspect of the recent service is that they were unwavering in their price, despite numerous unforeseen setbacks and uncovering of additional damaged parts. They, unquestionably, took a significant financial loss to the tune of hundreds of dollars (possibly $1,000+) in the course of the above repairs. They wrote-off in excess of $800 in parts that were later found to be in need of repair, provided probably about 5 times the amount of labor billed for, waived many diagnosis fees and threw in a few of the smaller items for free. The above repairs cost me about $1750, but I am confident that Land Rover would have charged me in excess of $4,000 for the same repairs. Historically, there have been other repairs that I got done at Tuffy for 50% or less of what Land Rover quoted me. My experience with Land Rover Farmington Hills, on the other hand, has not been favorable. When I had a faulty PCV valve that resulted in a horrifically loud and high-pitched screech (but only after driving for 1-2 hours), they threw thousands of dollars of new parts at it while charging extensive diagnostic fees, only to have the problem unresolved. They had the vehicle for over 3.5 weeks time, would rarely return my calls, and never drove it enough for the symptom to present. Eventually, I brought it in to them after the symptom presented, but it took a collaboration of 3-4 technicians there to be able to figure out what the problem was.

They gave me an outrageous estimate of over $5000.00 for a diagnostic test for check engine light…read more Im a women and a senior who know nothing about cars. Shame on you reception woman and old man tech! You lost a customer and my next post is for anyone in the place where I live to NEVER go to you...what were you trying to pull off? Take advantage of a senior women? Your business will suffer greatly! DONT GO THERE! BEWARE

I have depended on Olson Tire for many years. They have never let me down and are always friendly…read more They change my tires summer to winter and back, and have always taken care of any flats that I have had over the years.