If I could give negative stars I would! This woman should not even be in business! She failed to do…read moreour taxes for an entire year! We called, emailed, etc with no response! She took our tax info to her private residence, didn't do our taxes by either the deadline nor the extension period, and left the Country for months, not allowing us to even pick up our documents to go to someone else. I am appalled anyone could be so negligent. STAY FAR AWAY!

Horrible tax preparer, she made errors costing me money, was unresponsive, and ignored phone calls…read moreand emails. She promised to help with vouchers and never followed through with that, and she requested help with deductions on my pension. I would never go back to her, nor should you!! If you read the reviews, her lack of professionalism and skill dates back to 2013. I wish I had read those reviews before paying her 400+ to do an incorrect return.

I am so grateful that I discovered Pam of Tax and Debt Solutions. I have finally found a competent,…read moreexperienced, thorough and conscientious tax preparer who treats you like you are her only client. She takes the time to listen to your needs and actually remembers you throughout the year. One year, she even took the time to call me later in the year to make sure that I was maximizing my deductions. Throughout the year, if I have a questions regarding my taxes, she answers me promptly which I appreciate. As well, which is important to me, she does not relegate your taxes to another employee, she does them herself unlike my previous tax preparer. She truly is a hidden gem here in Placerville.

After my husband and I sold our home that we had been renting, we needed help with information…read moreregarding taxes and having the home considered an 'investment property' and wondered how hard we would be hit tax-wise. We are also a small business owner. We contacted Pamela from the referral by another business owner and couldn't be happier. She returned our call promptly, eased our fears about the taxes, and estimated what we would need to pay, which wasn't as horrible as we had initially thought. She also is helping us with a payment schedule to pay taxes monthly, rather than at the end of the year in a panic as we usually do. Pamela is a true professional, with a kind heart, compassion and non-judgmental understanding, and she truly loves to help others succeed financially. Rates are extremely reasonable for the peace of mind and tax services she provides. Highly recommended!!!

These are the best group of people for taxes! I have used several before I came to this area…read moreincluding some very expensive who provided food which didn't help with my refunds. Don't know why I had not done the review. We have been with this wonderful family, George, Helen and Bill for last 18 + years. I wouldn't trade them for anyone. Thanks so much for being there! Usha and Chris PS No matter what your needs for taxes, they will help!

Good accountants are difficult to find. Sierra Business Service is a dream come true for anyone…read morelooking for efficient, capable professionals. They helped me with my personal and business taxes, and I recommend them highly!

BEWARE!!! If I could rate this business with ZERO stars I would! Nancy is the worst accountant my…read morefamily has ever dealt with! My parents had to pay the IRS thousands of dollars to avoid a lien being placed against their home due to her terrible preparation services and the way money was not properly written off. My poor parents had to take money out of retirement for medical reasons and then were gravely penalized due to Nancy's preparation! Since this occurrence, we have found an amazing new accountant who goes above and beyond to ensure how our taxes are prepared and that we pay the lowest amount to the IRS, if anything! BEWARE - it is not worth taking the chance with Nancy Turner!!! Response to Nancy Turner: You made a HUGE mistake and never took responsibility or accountability, or helped my parents correct the error, and people need to know that! The time that has lapsed is irrelevant. Nothing is puzzling about that! My parents as well as myself are no longer clients for a reason! YOU DO NOT PREPARE ACCURATE TAXES AND SHOULD NOT CLAIM TO DO SO.

I've been going to Nancy for over 5 years. She's reliable, efficient, fairly priced, and makes…read moregetting taxes done easy.

These lady's, Carol, Sheri and Jen, took very good care of me while I was busy running a…read morerestaurant. They are so helpful and understanding, and for a busy business owner, a good bookkeeper is golden! I highly recommend this service, and I will use them again for my next business!

From the owner: Specializing in: - Bookkeeping…read more- Payroll Service - Accountants-Certified Public - Financial Services - Accounting Services

Walked away on me let my issue with my mother's estate probate lay in a file for over a year unit I…read morewalk in they found the file never contacted me cost me 1000 dollars more in fines from the state that I mailed today

2/9/2023: Today is 2/17/2023, i.e., I was reticent writing a review for H & R Block due to waiting…read morereceiving the bottomline costs hiring H & R Block preparing my IRS State and Federal 2022 Tax Returns. Disappointingly, H & R Block is getting egregiously expensive for preparing my IRS State and Federal 2022 Tax Returns . . . I'm absolutely MIFFED!!!! From all the solar infrastructure I installed at my humble abode plus, a couple of tax deductions I claimed, H & R Block took $205.00 for tax preparations plus, $39.00 for depositing the remaining mere pittance, 2022 State and Federal tax refund into my bank account!!!! Therefore, I will definitely, seriously reconsider whether I will hire H & R Block preparing my 2023 State and Federal Tax Return due to the high cost preparing 2022 tax refund and their performance: I'm immediately contemplating canceling next year's appointment with H & R Block NOW due to absconding with a majority of my IRS State and Federal 2022 Tax Refund!!!! Unbelievably unsatisfied with H & R Block's tax preparations' costs!!!!

Kevin Young has been preparing our taxes since 2010. He is very professional and works with you on…read morea personal level seeing to every detail in making what can be complicated easily understood. If you want an honest, upfront and genuine tax preparer/accountant, Kevin is that person. You will be amazed at what he can do for you!

Kevin does an amazing job. He is skilled in both preparation and enrolled agent services should you…read moreneed that kind of help. He is honest, upfront, and a tremendous value. I have been using him for my personal and business ventures for over a decade even after moving far away. Hire Kevin to guide you through the complex world of taxes.

Michael has been doing our taxes for years with excellent service. We have found him to be…read moreconsistently knowledgeable and helpful. He is always been available for questions and help year round. I would definitely recommend him.

We used Classic Business Services for years...and thought we were satisfied. However, over the past…read morecouple of years, we noticed a change. Ken was late for or totally forgot about our appointments. Then, out of nowhere, we started getting notices from IRS saying owe more money (for 2010, 2011, 2012) We've gotten NO help from the office, other than to say it must have been our fault for not reporting additional income. We are NOT small business owners. We have very straight forward W-2's and interest income from our savings, with pretty basic deductions. We did our own taxes for years without a problem, but as our lives got busier, we just thought it was easier to use someone else to avoid the stress. Clearly we (and several other people we know who have had HUGE problems with their returns) are going elsewhere this year. And now regret ever using this company.

Katie is awesome!!! Found several things other tax people missed. She saved me over 10,000 on what…read moreI would have owed to everyone's favorite group the IRS and for the first time in 9 years I actually got a State Tax refund also in the thousands. THANK YOU AGAIN KATIE!!!

If I could give this review 0 stars I would. Katie is the absolute worst. She filed taxes under my…read moreboyfriends dads name and not his causing a big mess up. It's been over a year... still nothing. We've made multiple attempts to get ahold of her via phone and email. Last we heard from her she still couldn't get ahold of the IRS, but insist he can't file this years taxes until last years stuff if handled.. so here we are 14 days away and still nothing from her. Absolutely crickets. The worst business and professionalism I've encountered. How do you not do everything in your power to make it right after you messed up!? I don't understand people these days.

I did not like the service I (did not) receive at this business. Newly retired, I needed help…read moreunderstanding the changes that would have to take place on my taxes. I was told the first year I picked up my completed taxes there, if nothing changed I could expect to pay the same amount in taxes for the next year. It was a manageable amount. "If nothing changed" was not explained. As a result, this year I had to pay $7000 in taxes. Nothing was explained to me. What may be obvious to them was not obvious to me. I went to a CPA for that reason. In the end, this year, I went to the office, had a brief talk with Roberts, learned nothing, paid my bill in full before I left - nearly $600, basically, for entering last year's information into their computer. There is nothing complicated about my taxes. I had not received the answers to my questions or information I needed. Roberts was not helpful. Two days later, I received another bill for $50. I was surprised, and I was insulted. I had paid my bill before I left his office that day. No one mentioned that a brief discussion with Roberts would cost another $50. And, when I got home, after trying several times to pay my taxes online, I figured out why I was having trouble, my address was wrong. The prior year they had entered the wrong zip code on my taxes. As far as I'm concerned, I ended up paying, paying, paying. I really do hate wasting my hard earned money. Sincerely, Obviously unhappy customer.

Michael Ocensak is fairly new to Roberts & Company, and they are lucky to have him on staff…read more Michael is always responsive, explains scenarios, responds to my questions, and always gets my returns completed in an expeditious fashion. I believe that great companies are made up by great people, and Michael is definitely contributing positively for the reputation of Roberts & Company as a trusted advisor when it comes to accountancy and taxes.