I must say their office staff / receptionist and even the office manager has sent a abnormal are…read morethe absolute most unprofessional of people I have EVER had my most unfortunate conversations with. The worse thing iEvery time I i need to call to seR my doctor the worst people I encounter are the front two people sitting at the front windows of this drs office. Their names are Julie & Amy are the absolute rudest receptionists I have EVER encountered at any drs office in the entire Miami Valley. Neither of them want to be bothered by any patients whatsoever ... they also do not work there hardest to get you in to see a dr EVER. Does NOT matter how sick any of you or any of your kids are. I do not recommend this place nor any doctors here. The drs are not successful here because of there RUDE staff! ... when or if I am reluctant to call them -one of us MUST BE truly in need DESPERATELY to see the dr or nurse - we R VERY SICK!! Heck with trying to follow up on any other illnesses; or needs. This IS just how awful the staff are there. Including the office manager. She has sent my family letters that most any other drs in this universe would NEVER send to their patients. This is worst situation to be in ever. I truly do not think or believe that these drs are aware that their staff (that mainly answer their phones & see people first once anyone walks in) are terribly horrible people. I am hopeful that anyone with in their Administration at the big Kettering hospital will read this and take heed by helping this (our) community center drs office clean out the bad employees. Kindly. Otherwise if this continues to drag on; I will send a letter to the hospital. I would highly suggest any administrator with Kettering Health look in to this immediately.

I'm a really big fan of this practice. Both me and my partner and a few other family members go…read morehere and all have nothing but positive things to say. Dr. Barth and Dr. Udom are both very caring and thorough doctors and I love that they take a more holistic approach and look at all factors such as lifestyle, diet, exercise, etc. Location is convenient for me and was easy to find the first time I visited.

Called in because their websites down and the app isn't working and I'm desperate to make an…read moreappointment. I need to see someone who could help me. I'm having a very painful allergic reaction that is caused a lot of discomfort. I let them know that their website was down that their app wasn't working and asked if I could please schedule an appointment over the phone to see someone to which the receptionist told me she was not able to make an appointment for me over the phone because there are other people in the room waiting to be seen! how ridiculous is that for a response she claimed it was because they weren't allowed to discuss patient information over the phone like none of these people I've ever been to a doctor before or heard receptionist at doctors office speaking to other patients on the phone about setting up appointments give me a break. This is ridiculous. I feel like the person just didn't want to do their job.

I've been to the Premier Urgent Care in Springboro three times in the last 2 years. It's been great…read moreeach time. Just a few minutes wait until they take you back to a room. NP or a PA comes in to the room and assesses your situation after asking a few questions with the answers you give them. Then out you go with a prescription if needed. It's so nice to have a facility like this. If I had called my doctors office it would have been a week or more before I could see the doctor. I highly recommend Premier Urgent Care.

Was from out of town and needed an urgent care. This was close and we drove over. They were not…read morebusy at the time and we were seen with little wait. Everyone was so friendly and professional. The provider did an excellent job and got us on the path to healing. We had an excellent visit and were thankful for the quick and easy treatment. They is call in our prescription quickly as promised.

I use to work for Doctors Urgent Care in Kettering, Ohio over 35 years ago. Very professional…read morestaff. We were like a family. The care we provided was top notch. I miss everyone.

Weird review to write but I had a endoscopic procedure and the level of nursing care was…read moreexceptional. No one wants to be in a hospital even for a quick procedure but when needed you want a caring and professional staff. They deliver and after all the press about Kettering Health Care and the data hack I want to send along my thanks. I even got a card from the staff thanking me for trusting them. Sorry no pictures but that would be a HIPPA violation. I highly recommend the endoscopy staff they are amazing

I had the BEST experience delivering at this hospital. Nurses were soooooo great - surgical team…read morewas awesome. I felt informed and well taken care of! If I end up having another baby - I will without a doubt be back!

I've been a patient here for many years. I even continued to see Dr Svetic when she moved further…read morenorth - I drive 45 min each way to see her. But my experience with the office staff when trying to get my Rx filled has been so bad that I will no longer continue as a patient or recommend them to anyone. They put my need as a patient last on their list of priorities. Do not put your wellbeing into their hands.

From office staff to Dr. Svetic you are in capable, caring hands. I have been a patient for over 8…read moreyears and refer friends, neighbors and strangers to her when I hear how frustrated they are with their neurologist. Dr Svetic leaves no stone unturned looking for answers and is not afraid to say she needs to do more research. Dr. Svetic is up to date on current research and also willing to listen to what you have found out and willing to discuss. She keeps you active in your treatment plan, refers you to others when other areas of the body may be involved causing neurological issues to rule out any possible correlations. She treats as the "whole person-in-enviornment." She doesn't just give up. Dr Svetic and her staff always greets you with a warm smile, gives you the time you need which might mean making others wait longer for their appointment, but I don't mind because I have had my time when I needed her too. I highly recommend Healthy Brain Neurology and give it a 5+ rating.