bought a cake for my sons birthday in January and it was perfect. Went again this morning and asked if there was a ready made cake for me to purchase today and I visibly saw cakes in the glass that were ready and they told me no. They told me cakes for today would not be ready until 1pm, I asked if I could preorder one and they also told me no. I thought that was odd because that would be a guaranteed sale but I didn't say anything else. I left, went home, my husband then called and asked and they said they had ready made cakes available today and the person who answered told him there were cakes available NOW to pick up. He explained to the person on the phone that I had just left the bakery and they told me there were none available. The person on the phone was very nice and said that they wouldn't know why they would tell me that I couldn't preorder or buy the cakes that were available, but that there were Cakes there and I could go back and pick it up. When I was at the bakery I didn't ask for a specific flavor, I just wanted a cake that was available. The person who I spoke to in person spoke perfect English as well so it was not a lack in communication.
Extremely disappointed, myself and my family will not be returning ever again. Although i wanted to return to pick up the cake it just felt like a waste of time after I had just been there and secondly i already felt bad over a situation that I clearly know was not a miscommunication. We live in a small community where we should support local businesses but incidents like this make it very difficult to. read more