Will never recommended this pediatric dentist. Definitely…read morego to another or out of the area. I took both my kids to the office for their first few visits and they were fine. I always paid out of pocket. At some point my son needed cavities filled. I asked if I could make payments and they agreed. I made payments- had paid over half. I get a call shortly before my daughter's apt that they wouldn't see me since my son still had a balance. I explained I was making payments and had paid significant and I was prepared to pay for my daughter's whole apt with cash like always- it didn't have anything to do with my son's account. They refused to see my daughter unless I paid my whole balance before coming in. The front desk was so rude and unfriendly about it. I asked to speak to Dr Heckert and he compared it to buying groceries and just leaving without paying, blah blah - I was shocked. I had paid hundreds if not thousands of dollars to this office but that didn't matter and had no idea until the call shortly before my daughter's apt that this was the expectation. I ended up paying the bill in full and transferring to another local pediatric dentist that day (thankfully!) I explained to the new office that I got into and they shared they've heard several similar stories. I will never give another cent to this business. Ive had several people I know end their care here as well. I'm big on principle and being treated with respect both ways. I've never not paid a bill in full. But to not see my daughter when I had arrangements to be in for an apt after I had made payments was extremely rude and inconsiderate. Have also been made aware of many other questionable choices this business has made. One being about folks who are performing care and not having proper schooling and licensing. Do your homework before choosing the best spot for your child.

Will drop you as a patient if you disagree with anything doctor says or seek second opinion…read more Awful experience! Humboldt county desperately needs more pediatric services.

Dr. Elloway is a miracle worker! She and her staff were so kind and gentle with my 13 year old…read moredaughter who has Autism. It was very apparent that Dr. Elloway truly cared about the well being and comfort of my daughter. They instantly put her at ease and were very sensitive to her extra needs due to her Autism. She also sees my younger 2 neurotypical daughters and they love her! Dr. Elloway and her staff are extremely professional and work well with all my children. I would definitely recommend Dr. Elloway to anyone looking for good dental care for their child and am thankful that my daughters are in good hands under their care.

Dr. Hilgers has been our family dentist for about 8 years. Our prior dentist retired and sold his…read morepractice to a new dentist, who also took on all as his patients. For reasons unclear to us, we were sent a letter saying that he no longer wished to be our dentist. The staff was rude to us as well. It was devistating to us. It even included my husband's mom and our children and sister in-law. We were in search of a new dentist that would also accept our insurance! Dr. Hilgers office was glad to have us as patience. His secretary, at the time, made us feel wanted and helped us with the rejection from our previous dentist. Moreover, My husband and I are confident in Dr. Hilgers expertise and also find him to be kind and amiable. While he is a respected dentist he also takes the time to be personable and caring. I would recommend Dr. Hilgers to anyone!

Rude receptionist, don't call not worth it. It's crazy how these people don't care when your in…read morepain and your supposed to give them all your money? Humboldt dentists are all ridiculous. It's impossible to find one that's honest, not a sadist and it's not a rip off.

I'm sure the doctors are great, but the receptionists are the most rude, smug individuals we have…read moreever come across at an office. Their receptionist didn't explain their procedure on seeing twins accurately and when we showed up we were told a completely different situation than explained on the phone, Marta was SO RUDE. Didn't care to hear our situation, acted like she had no time to do her actual job. For them to explain procedures wrong and act like I'm a rude patient for rightfully being confused isn't right. We've heard rural areas don't have great medical services and sadly, between the pediatrician double vaccinating our child & these rude individuals, they weren't wrong!

Don't come here if you're on MediCal/Partnership. Front office reps were nice, but they will push…read moreyou out of there ASAP. It felt like a ER waiting room honestly and if you have a serious situation requiring a specialist they will "refer" you to someone else without confirming they're covered by your insurance. I had to even come back for my referral and made me sign something saying that they're not liable. What a crock and waste of time.

Terrific staff, fantastic care, and great front office…read more Dental appointments are not my favorite things to do, but Dr. Barsanti and her team are fabulous. So glad that I can get excellent dental care.

I love this place! Nobody enjoys the dentist but I've had nothing but good experiences here. The…read morespace is clean and well organized. The front desk staff is really kind and patient. The dental staff are very helpful and take time to express concerns, answer questions, and make sure that every step is thoroughly explained. Dr. Barsanti is very fast and efficient. I've had about 6-7 appointments now and I've never had to wait more than a couple minutes (I've even gotten in early!). Dental work is extremely expensive no matter where you go and insurance in general isn't empathetic but the staff here have worked with me to build a plan thats in my budget and are happy to answer any questions about coverage.

They don't answer the phone and they don't answer the messages you leave them. What kind of dental…read moreoffice is that?

Dr. Tim Roettger and Central Dental are the best in the business, period! I recently moved to the…read morearea right before the whole Covid pandemic happened, and had a badly chipped tooth I needed to get fixed ASAP. After multiple unsuccessful attempts getting in touch with other dentists in the area, I was finally able to connect with Dr. Tim who agreed to see me on very short notice the next day! Not only that, but he fixed the chip and touched up the tooth to the point that the tooth actually looked BETTER than it had before! Dr. Tim has got to be the nicest, most personable dentist I've ever met. I have a lot anxiety going to dentist's offices (mostly due to my fear of needles) and he went very far out of his way to make me feel comfortable prior to getting my filling. All around an amazing experience -- cannot recommend these folks highly enough!

My children all went to Dr. Tucker, he is the best pediatric dentist in Humboldt County.read more

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