Will never recommended this pediatric dentist. Definitely…read morego to another or out of the area. I took both my kids to the office for their first few visits and they were fine. I always paid out of pocket. At some point my son needed cavities filled. I asked if I could make payments and they agreed. I made payments- had paid over half. I get a call shortly before my daughter's apt that they wouldn't see me since my son still had a balance. I explained I was making payments and had paid significant and I was prepared to pay for my daughter's whole apt with cash like always- it didn't have anything to do with my son's account. They refused to see my daughter unless I paid my whole balance before coming in. The front desk was so rude and unfriendly about it. I asked to speak to Dr Heckert and he compared it to buying groceries and just leaving without paying, blah blah - I was shocked. I had paid hundreds if not thousands of dollars to this office but that didn't matter and had no idea until the call shortly before my daughter's apt that this was the expectation. I ended up paying the bill in full and transferring to another local pediatric dentist that day (thankfully!) I explained to the new office that I got into and they shared they've heard several similar stories. I will never give another cent to this business. Ive had several people I know end their care here as well. I'm big on principle and being treated with respect both ways. I've never not paid a bill in full. But to not see my daughter when I had arrangements to be in for an apt after I had made payments was extremely rude and inconsiderate. Have also been made aware of many other questionable choices this business has made. One being about folks who are performing care and not having proper schooling and licensing. Do your homework before choosing the best spot for your child.

Will drop you as a patient if you disagree with anything doctor says or seek second opinion…read more Awful experience! Humboldt county desperately needs more pediatric services.

At this point I'm convinced that the entire Open Door system is a joke. Johnathon Choi is very…read morecondescending. The whole thing was an absolute waste of my time to drive to this office after waiting weeks for a basic appointment in the first place. Edit: After they called to set up an appointment with another dentist, I decided to give them a second chance to waste my time and that's exactly what it was. Note that I told them I have pneumonia currently and they still scheduled me out a couple of days later just to have me wait an hour for nothing. I was told my appointment was at 1:40, I arrived at 1:30 and was told after getting frustrated at 2:00 that my appointment was for 2:00, okay fine. I go back and wait until 2:30 without ever seeing a dentist before feeling too sick to continue waiting. I will never waste the gas, time, or energy driving back to this incompetent office again and I'd suggest you find somewhere else to go as well.

I'm sure the doctors are great, but the receptionists are the most rude, smug individuals we have…read moreever come across at an office. Their receptionist didn't explain their procedure on seeing twins accurately and when we showed up we were told a completely different situation than explained on the phone, Marta was SO RUDE. Didn't care to hear our situation, acted like she had no time to do her actual job. For them to explain procedures wrong and act like I'm a rude patient for rightfully being confused isn't right. We've heard rural areas don't have great medical services and sadly, between the pediatrician double vaccinating our child & these rude individuals, they weren't wrong!

Dr. Hilgers has been our family dentist for about 8 years. Our prior dentist retired and sold his…read morepractice to a new dentist, who also took on all as his patients. For reasons unclear to us, we were sent a letter saying that he no longer wished to be our dentist. The staff was rude to us as well. It was devistating to us. It even included my husband's mom and our children and sister in-law. We were in search of a new dentist that would also accept our insurance! Dr. Hilgers office was glad to have us as patience. His secretary, at the time, made us feel wanted and helped us with the rejection from our previous dentist. Moreover, My husband and I are confident in Dr. Hilgers expertise and also find him to be kind and amiable. While he is a respected dentist he also takes the time to be personable and caring. I would recommend Dr. Hilgers to anyone!

Dr. Hilger has been my dentist for a couple of years now, and he's pretty awesome. I actually enjoy…read morecoming to the dentists because he is very considerate of his patients, he's careful not to hurt you, and he's friendly. He would make a great dentist for children, especially those who dislike or fear the dentist. I would recommend Dr. Hilger to anyone, any day. And as for the staff, well they are very nice also(: Linda, the receptionist is always very cheerful and happy so that brightens my day any time I go in for a cleaning (which is both painless and quick)

My children all went to Dr. Tucker, he is the best pediatric dentist in Humboldt County.read more

From the owner: Specializing in: - Dentistsread more

Well, I just took my two year old for her first dental cleaning, and it was miraculous…read more Nicole/Nikki was fun and patient and had the most amazing bedside manner. My toddler didn't cry, didn't whine or complain. She just watched some crappy Barbie movie that Nikki picked out especially for her and loved every minute of her dental appointment. Dr. Elloway, while not fun like Nikki, was informative and thorough. Nikki was right with Dr. Elloway the whole time, so my daughter was totally comfortable with the new hands in her mouth. Finally, my toddler got x-rays done by another young lady there and she was great too! She made sure my daughter was comfortable and not scared. After our appointment, the receptionist had gone to lunch, so the x-Ray tech got my daughter all the fun swag she could find and with such enthusiasm. That was clearly not her job (she had too look around for a second to find the good stuff) but she told me, " Oh this is important! We want her to love it here and want to come back." Mission accomplished.

I've been going here for almost 10 years. Everyone is friendly. You don't deed going to this…read moreDentest.

We have seen Dr Elloway twice and had no issues. However, our most recent appt she tried to force…read moremy three year old special needs child to open his mouth. He was getting increasingly upset and so I stopped her and told her that we need his cooperation otherwise it won't work out. She talked to me like I was an idiot, told me that she can't do anything if she can't get in his mouth. I'm well aware of that, thanks, but you have to gain his cooperation. During all of this his lip had a tiny blood spot and she said something about his lips being dry. I felt that she minimized his feelings, my feelings, her actions; and she was perfectly okay with forcing him a second time until he was so upset that I burst into tears and told her to stop and apologized to my son and told him we were all done. During all of this I reminded her of his special needs, to which she replied that she remembered. I should not have to explain my child's special needs AGAIN while he's in a dental chair crying, just to try and get the dentist to handle him with care. I felt rushed, I felt as though she wasn't flexible and didn't attempt to remedy the situation or make my son feel safe in her office. The fact that she felt comfortable forcing him, in and of itself, made me decide to take my child elsewhere in the future.

Dr. Elloway is a miracle worker! She was so amazing with my special needs 8 year old daughter. She…read moreand her staff instantly put my daughter at ease. Both Dr. Elloway and her staff were extremely gentle and professional with my child. Never have we been treated so well by dental staff. We have been to multiple dentists due to my daughter's Severe Autism and have had very poor experiences with other dentists. But this office was different. Not only were they knowledgeable about special needs, but they were also genuinely concerned about my daughter's well being and were more than willing to accommodate her extra needs. Above all, she received excellent and professional treatment when they did her dental procedures while under sedation. I am fully confident that my daughter is in excellent hands with Dr. Elloway. We have finally found a dentist who is not only experienced, gentle and knowledgeable with special needs children, but also provides the very best dental Care!

They don't answer the phone and they don't answer the messages you leave them. What kind of dental…read moreoffice is that?

Dr. Tim Roettger and Central Dental are the best in the business, period! I recently moved to the…read morearea right before the whole Covid pandemic happened, and had a badly chipped tooth I needed to get fixed ASAP. After multiple unsuccessful attempts getting in touch with other dentists in the area, I was finally able to connect with Dr. Tim who agreed to see me on very short notice the next day! Not only that, but he fixed the chip and touched up the tooth to the point that the tooth actually looked BETTER than it had before! Dr. Tim has got to be the nicest, most personable dentist I've ever met. I have a lot anxiety going to dentist's offices (mostly due to my fear of needles) and he went very far out of his way to make me feel comfortable prior to getting my filling. All around an amazing experience -- cannot recommend these folks highly enough!

Terrific staff, fantastic care, and great front office…read more Dental appointments are not my favorite things to do, but Dr. Barsanti and her team are fabulous. So glad that I can get excellent dental care.

Dr. Trish Barsanti has been my dentist for eight years. I've needed a lot of general and…read morerestorative dentistry, and I've always been extremely satisfied with her work. Her hygienists, assistants and front office are exemplary. She's friendly, caring, and kind. I feel extremely fortunate to have such a highly skilled and professional dentist in Humboldt County, and I highly recommend Barsanti Dental Group.

Dr. Tim is always so friendly, helpful, and professional. Happy to have him as my dentist.read more

From the owner: Specializing in: - Dentists…read more- Pediatric Dentistry - Dental Clinics - Clinics