Paid for the interior detail, had to go back and clean numerous spots, re-clean the dashboard, doors and windows - there were still spots in my seats, both front and back, and spots that look like some sort of cleaner was sprayed but never actually wiped in and left a weird residue all over my truck. After contacting them to ask for PARTIAL refund, they offered to send someone back. I declined, because why would I want someone back out to do a terrible job again? Tried being reasonable but no luck. Will absolutely not use again. ​ read more

Drove 30 minutes to get to the shop and told I will be waiting for a few minutes. However, I waited for over 25 minutes And no one arrived.

BEWARE! Detailing service is absolute garbage! Joel my detailing tech showed up on time and was polite. The detailing job however was lacking! My wife had to point out quite a few spots that he missed. I work nights and I was not able to be out there to inspect Joel's work, I had my wife stay home from work to be there for the service... I emailed them back right away and expressed my unhappiness with the job done. Customer service was a joke! They Ignored emails after requesting a refund and the "Manager" was rude as hell on the phone to my wife. They offered to come back and detail again but I refused! I asked for a refund but got NOTHING! I spent a total of $195 for a crappy car wash. I will be taking further action. This company ripped me off! I will include pictures of the "awesome" detailing job I received. I was better on going to an Express car wash and doing the job myself! Shame on you! read more

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Spent the time to clean until I was pleased with results. Previous owner had neglected to lean interior or wash car for a long time.

Michael came out today and did an interior detail on my car and did a phenomenal job! We have a lab husky mix and there was a LOT of dog hair that was all over the car, and had worked its way into the carpets. Not only did Michael make it look like the dog has never been in the car, but the carpets and surfaces look brand new. I highly recommend them for a great job at a great price!! read more

Asaf did an amazing job detailing our 15 year old Mercedes CLK 500. When he was through, it look like new. He was very detailed in his work. I would highly recommend Kenyon Mobile Detailing to anyone who wants it done right. Ask for Asaf! read more

Kenyon Auto Cosmetics - Auto Detailing Near Me - Phoenix, Arizona

BUYER BEWARE!!! I don't know how this place stays in business! I specifically ordered the $175.00 package and IN DETAIL explained that there was a heavy perfume smell in my car that needed to be removed. The menu of available packages on their own website states that we will "Deep clean and shampoo cloth seats" and "Deep cleaning and shampooing of interior carpets, trunk and floor mats" as well as "Use of hot water extractor machine Use of 214 degree steam cleaning machine" along with "Spot Clean head liner". The tech arrived on time and while I was watching him unpack his stuff I didn't see anything but a vacuum. After about an hour I asked him if / how he was going to shampoo anything. He said he didn't have the equipment listed on the package description and that they didn't even have a steam cleaner at the shop. When I questioned that he said "sounds like false advertising to me". I had him stop and pack up realizing I wasn't going to get what I ordered. Stupidly I felt sorry for him and gave him $60 for his work. Later that evening the owner called me asking how I liked the service. I explained what happened and he started cursing up one wall and down the other telling me that he "F***ing hates F***ing clients, F***ing employees and F***ing detailing" along with using the same very colorful language, totally trashing his worker This is when I hung up on him. As a former truck driver and business owner I've heard a lot but NEVER anything this bizarre!! read more

I had some paint scratches and scrapes on the back of my car. I called these folks and they buffed it right out and the car looks as good as new. highly recommended read more

2nd EDIT: I find it pretty irritating to read that the whole purpose of the job was paint correction. I was charged $189 for a detail and $20 for paint correction. Thats what is on my receipt. The paint correction was great, no fault there. It is the 189 dollar "detail" I have an issue with. A $50 refund on a $189 service is not enough to really fix the problem when the wheels were not touched and plenty of other spots were still dirty. That leaves me still paying $139 for a "detail" that could have come out the same way from a standard car wash. I expect water spots and dirt in all the places I found it when I spend 12 dollars on a car wash, not during a 4 hour detail. While I appreciate offering to come fix it, it should have been done right the first time over the course of 4 hours I waited for it. I don't have the time to sit at home and babysit a second time. I don't want it re-done, I want it known I paid nearly $200 dollars for a $12 job. I'm not one to usually be this critical, but at this price point its a must. I was also told that due to paint correction, I would not be able to be refunded anymore than $50 of the $209 total. But again, receipt says $189 for detail. $20 for paint correction. I fail to see see how I charged $20 for paint correction and that was the "majority of the job" yet hardly 10% of the total price. While I appreciate the partial refund, attempts to offer to fix it and the well done paint correction. My original review and current updates still hold true. 1st EDIT: They reached out and offered to fully redo my car, as well as a partial refund. Their customer service has been pretty good overall but I can't give them more than 3 stars simply due to the 5 star price but 2 star quality of the detail. Original review: Tech: 5/5 Time: 2/5 Paint Correction: 5/5 Quality of Detail:2/5 Not really thrilled with my experience. The tech, can't remember his name, was super professional and friendly, as were those that I coordinated my appointment with. However, my car was not really "detailed" to what I would consider a 200 dollar standard. I was quoted 189 for a full detail and potentially an extra $150 for paint correction as needed. It ended up being 209, which was entirely too much for the quality I received. The wheels were hardly touched and still covered in grime and break dust. One of my tire pressure caps is gone (it was there prior, this is a brand new car) The inside of the car was not vacuumed or even looked to be wiped down. The paint correction was done nicely, I believe it was waxed well so I am happy. On top of that, due to problems on their end, instead of starting at 9 it was not started until nearly 11 am which threw off my schedule by several hours. Overall, I am happy with the paint correction but I would have been better off getting a "detail" somewhere else as I have paid $40 elsewhere and got more attention to detail. Def dropped the ball here and regret spending that kind of money. I feel pretty ripped off. read more

Start to finish, Kenyon was great! Marcus was on-time, professional, friendly, and so good at his work. My old Jeep looks better than when I bought it. Worth every penny - will use again. Thank you! read more

My poor car has been neglected for a few years now. Between my 3 year old and 9 year old, my back seat was disgusting. I have light clothe seats and the stains were SO BAD. Strawberry ice cream, chocolate milk, lots of juice, you name it the stain was there. Finally I decided to treat myself to a deep interior detail. I made an appointment on their website, which was SO easy. Highly recommend. I had a reminder text message before my appointment and at 9 am sharp I have a text from Aracelie. She was super nice and took a look at the car and I could see it in her eyes, she KNEW her work was cut out for her. I was reasonable in my expectations, I figured some of these stains were going to be permanent and let her know I understood if she could not get all of them out. ( I am telling you, my car was THAT bad) Well 4 hours later I get an "All Done" text, and my car WAS COMPLETELY TRANSFORMED. She did such a fantastic job and GOT ALL THE STAINS OUT. My car looks brand new! My kids are upset, because now they can no longer have food or drinks in the car but I AM SO HAPPY. I fell in love with my Meechie all over again. Thank you Thank you Thank you! Once I have my windshield fixed I will be scheduling my exterior detail as well! read more

Really liked thier service really recomend these guys payed attention to detail will be my go to again for detailing my vehicles and schooling for detailing was on point read more

Chandler did an incredible job. Put in a long, hard day's work and left the car cleaner and shinier than when I first drove it off the lot 6 years ago. We will be using Kenyon in the future! read more

I recently had my car detailed by Marcus. He did a very thorough job. He was also very personable and professional. Nice to have a service that comes directly to your driveway! read more

For a $500 detail (their most premium service) there is much to be desired.. I usually splurge on a detail once a year and keep my Jeep decently clean between details. However, I just moved across the country and though I'd treat my Jeep to the most premium detail I could find because she was a little extra dirty ;) but I hate to say I'm disappointed at the results. Despite the detailer spending 8 hours on the job it appears to be hastily done (see pics below). Usually I wouldn't been this picky but for the $500 black package and the $300 platinum package boasting "best for selling your car and car shows" I figured the most expensive package would go above and beyond but boy was I wrong. Where to even start.. - The grill and exhaust tips were left unpolished. - Dirt in the body panel gaps and in all the door Jams and wheel wells. - A greasy film left on the inside of the windows that I had to use alcohol swabs to get off. - Wax left in a lot of cracks and small places like the badging (one of my biggest pet peeves with getting my Jeep waxed) - The interior looks half way decent but there are still crumbs and dirt in some places and I'm almost positive the cloth parts were not shampooed because they were not damp at all. Also, the seat adjustment switches had been so roughly treated they were disconnected from their sockets and dangling there unable to use. Thank goodness I'm clever enough to figure out how to reinstall them but damn... For the quality of work they did I'd be comfortable spending around $100-$150 at a drive through place. If you car is already clean and in immaculate condition and you wanna over pay for a detailing service this place is for you! If you use your car like everyone else.. find a less expensive and more qualified company. And look, I get it, I'm not an unreasonable person. I worked for a detail service for 3 years and I know how hard some of these places are to reach. But for $500 and the expectation that this would be cleaner that what's at a car show.. I expect toothbrush and q-tip clean.. not.. whatever this is. read more

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I requested a Superior Interior detail package and Basic exterior wash. Vincent from Kenyon responded quickly and with detailed info on services and pricing. Marcus was the technician dispatched to take care of my car, and he was able to come within about an hour after my request. Marcus did an excellent and thorough job, I felt that the value of this service for the price was very good. Recommended! read more

I was skeptical about mobile detailing but Kenyon far exceeded my expectations. My car looks brand new again and after kids making messes I didn't think that was possible. read more

Kenyon Auto Cosmetics - Auto Detailing Near Me - Phoenix, Arizona

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Kenyon scheduled promptly and kept in touch so we knew exactly when to expect the technician. He did an excellent job, including removing serious water spotting from our vehicle with pearlescent finish. I highly recommend this company. I had shopped for bids, and they were the least expensive as well. read more

This is my family's second time using Kenyon. Raul was great. I have a large SUV that was in dire need of detailing due to having 2 large dogs. Raul took his time and did not leave until all aspects were completed. I will definitely call them again!! read more

Wow! I've written a few good reviews on yelp, but words are going to fail me on this one. What a class operation! What spectacular work. Jose came out and did the work of a master craftsman. My car was a hot mess. My kids grew up in that car. Stains everywhere. Gum stuck to the sides. Footprints everywhere. I figured I needed nothing short of a good detailing. Folks, the interior of the car looks brand new! It's shining. And I gotta say. I've never seen anyone work harder than Jose did today. A big shout out to him. I have nothing but good things to say about Kenyon Mobile Detailing. read more

Could not ask for better ser ice. Both gentlemen where Courteous and well mannered. They went out of there way to make sure everything was as expected and than some. Hopefully two of my friends spoke to them and will actually do some business with Kenyon. I certainly will. I have used 4 different detailer's over the last 10 years and Kenyon is by far and away the best!!! MFW N. PHX AREA read more

Raul did a full detail, inside and out, of my Audi A7 and did a great job! He took his time and was very receptive to the areas I wanted him to focus on, despite the heat he pushed through and got the job done. I recommend him if you want your car looking it's best and if you want to deal with someone that is friendly and skilled. Thanks again Raul! read more

the detail personal were very nice. The quality of the work at best was poor. There was trash left in the van, the seat were not cleaned properly, the wheel weren't cleaned nor the tires dress, dirt in the arm rest and on seat, the windows had streaks left on them. i would have been better off just going to a car wash. For the money I expected a lot more. I wouldn't recommend this service. read more

My 2005 Sienna has seen some action. With 175k miles on the clocks, 2 owners and a lot of kids in it there wasn't a corner of the car that wasn't caked in grossness. The outside is dinged up and old. But noone owns a Minivan to have the outside admired - what is important is the inside is clean. I wanted a "deep clean" on the inside to give it a HARD reset. Luis did a good job in that regard. It was a BIG job and now I feel like I'm able to keep it in check now. Before it felt like a lost cause. read more

READ THE "CURRENTLY NOT RECOMMENDED" REVIEWS FIRST TO GET A MORE ACCURATE VIEW OF THIS COMPANY. WISH I DID These photos were taken and texted to the owner Kyle the day of the detail and I'm just now editing my review. Also, Kyle is the owner and the tech who detailed my car. I have many more photos too. Stay far away from this company!!!!!! read more

Great customer service, great service. I am very happy with the work that they performed. Super impressed as they detailed my car for over 6 hours in this heat. Really recommend them. read more

Great work place! Professional yet fun, they do a great job of taking care of all their employees, alongside taking excellent care of customers! Definitely would recommend for work and for service!! read more

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We are so happy we discovered Kenyon! From the moment I reached out to them, their customer service was extremely friendly, responsive and professional. They worked around my schedule and I quickly made an appointment. Our detailer, Luis, did such a thorough job. Admittedly, our car is not terribly dirty but, still, Luis did not cut any corners. He was diligent, handling the car with great care and working hard in this brutal heat. And he's a friendly, laid back guy who treated our car like it was his own. I was also pleasantly surprised to hear from Kenyon afterwards as a follow-up to see if I was happy with the results. I am and think anyone would be. They are quick, customer focused and do an exquisite job. I wouldn't go to anyone else because there is no reason to. Above and beyond! Thanks to the whole team! read more

I had an appointment for the interior detailing on my car. I am happy with the excellent service and I'll be back. I didn't have any issues. The guys were realiable, both, with the appointment time and the detailed service. All great! read more

My car looks amazing. He spent a lot of time and paid attention to the little details. I would highly recommend and I will be using them again. read more

Did amazing work on my car had some paint damage on my bumper and they made it look like it just came off the lot of a dealership definitely quality work and great communication on updating me on my car even more they were able to finish my car in a day even on crunch time just so i can have it as quick as possible i definitely recommend anyone who is looking for quality wrap installation and great customer service read more

Had such a great experience getting my car detailed with them. I had an appointment for an estimated 3 hours, but my detail was complete within 1 1/2! I cannot remember the gentleman's name that detailed my car, but he was super polite, quick and efficient. They even came to my apartment and were able to do it in the building's garage. Highly recommend. read more

Great service! Kyle was easy to get ahold of and willing to work around my schedule. I haven't had my car detailed in quite a while but he had it looking spectacular! read more

They came out to detail my car they came out on a Sunday and they did a great job took about 5 hours interior came out amazing and exterior got all the swirl and light scratches out. Great job read more

Kenyon Auto Cosmetics - The car came out awesome - Auto Detailing Near Me - Phoenix, Arizona

My son Aiden took the 3 day vinyl wrapping class and absolutely loved it. The whole class was one on one with his instructor Omar and they wrapped a whole car along with the hood on Aiden's. After taking the class he has been wrapping cars on his own and has reached out to the owner of Kenyon Auto, Vincent, for advice and help when needed which he happily provides. We could not recommend the class enough. 10/10 across the board. read more

Had my 2008 truck detailed and ceramic coated in June. It looks great. Did have a small issue, due to truck's age, in November. Kenyon was quick to respond and Kyle (owner) personally came out and resolved the issue. I appreciate the quality of their work but, especially their no question willingness to stand behind their products. Highly recommend. read more

I had my Mazda 2011 hatch interior detailed for the first time the other day! I got my quote here and they were able to come out and detail my car early the next week. I also told my uncle to use Kenyon that same day since he was looking for an interior detail for his new used car also. Zach was our detailer and he was very friendly and thorough. He took his time on my car even though I cleaned it fully before he came, because I wanted the detailer to get all the nooks and crannys that I couldn't get with my supplies. He was able to lift a big stain from my trunk and made the backseat look like new again! I love that they use UV protectant on all hard surfaces after their work to protect from the Arizona sun! My tech took the full 3.5 hours that I paid for and I will definitely start having my car detailed more often given the ease of mobile service! read more

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My car was in dire need of a detail for many reasons but ultimately ended with a bachelorette gone bad. Jessica was quick to respond and was able to fit me in same day. Andrew showed up early (which was appreciated), was attentive, thorough in the detail, explained what he was able to accomplish, and left my car looking shiny clean. Couldn't have had a better experience and will definitely be using them again! Thank you! read more

I ended up choosing Kenyon because of the reviews on Yelp. They were priced higher than other companies I looked at but I was willing to pay more for better quality service. Unfortunately I was disappointed in the overall experience and won't be using them again nor would I recommend using them and here's why... 1. Quality of Work - I give them 3 stars because they did a pretty good job overall but not when it came to the windows. There were streaks on the inside and honestly there wasn't anything that really stood out for the price I paid. 2. Professionalism - I give them 3 stars here. The guy who came out to do the work was great. Very polite and respectful. However he left his trash (bag of chips, crackers, and water bottle) in my garage. 3. Problem Resolution - Here was my biggest complaint with this company and I would give them zero stars because my problem wasn't resolved. Quick background on my car....it's a 1991 Acura NSX (only 900 were made in the world). I drive it maybe 2-3 times per month. It's a $70K if you can even find one. About a week after the detail I went for a drive and when I got to my destination the front side light came off (picture below). I called to let them know and they said there was nothing they could to because the pictures the took after didn't show it being loose. You could tell it was placed back in the slot so of course it wouldn't show. It was never an issue until after the detail. I was put in contact with Jessica Kenyon whom I assume is the owner and she apologized but said that I need to understand that it's a "business" and she wouldn't take responsibility. She offered to re-clean the windows and possibly give me a discount on my next detail. I asked her when she would be at the shop so I could take it in and she never responded so I'm writing this after 4 days of no response. In closing....for a $70 part they lost a recurring client, a bad review for everyone to see, and a potential referral source for the business. So you tell me if that was a good business decision ‍ After reading the response from the "owner" it just shows the inability to acknowledge or understand customer issues/concerns. He is basically saying I lied about the damages. Considering it's a $70 part on a $70K car it's not something I would bring up if it wasn't an issue. A simple "I apologize and hope we did not cause that. Why don't we give you a credit on your next detail. Would that be fair?" would have sufficed. If you have a Kia or Hundyai by all means take it here but if you have any classic, rare, or expensive car I wouldn't waste your time. read more

Kenyon Auto Cosmetics - Front side light - Auto Detailing Near Me - Phoenix, Arizona

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I'm getting ready to sell my car so I wanted to have it cleaned for the perspective new owner. It was very convenient to have them come to me! She did a fantastic job even though it was raining. I am very pleased and will continue to use them for my future detailing needs. I highly recommend them. read more

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