They totally ignored my call, I tried calling 3 times. Then answered and just hung up on me as I…read morewas trying to say something. Very unprofessional .

They're a scam of a business. How you going to screw over the dealership you buy from. sent a ford…read moretransmission. got back a Nissan.

Truck repaired and seems to be functioning properly. Staff very friendly and I think I got a good…read morevalue for the money I had to spend.

I was super pleased with the service that Bryan and Dave gave me checking the air conditioning on…read moremy passenger bus. So far I've dealt with them three times and they just seem very honest and efficient reasonable and I'm very grateful for the good work that they provide.

Have a 2007 Escape power steering pump go out. You know the horror stories about going to a…read moremechanic, not here. Took to Overstreet because of the great reviews. They did not disappoint! Excellent work, kept me informed on the progress. I found me a repair shop that I will continue to use again. Very, very pleased with the job they did. The shop is busy, might have to wait, but trust me, the wait is worth it. Great job guys!

Excellent service, honest mechanic, fair price. Usually busy, but worth the wait. A shop with…read moreintegrity.

When I called to schedule my tune up for my mini cooper, they were quickly able to get me an…read moreappointment for the next week. I was provided a loner vehicle to drive while my car received maintenance. We agreed what would be done prior to the service, and that was exactly what was done. It took less than 24 hrs to complete my service. They gave me locally made chocolate chip cookies and a bottle of water. My car is driving well. I'm so happy there's such a nice place that provides excellent service for my mini cooper, locally!

Took my car Mini Clubman 2023 due to brake message. Got it back the next day, they had to order…read moreparts. Got me in ASAP. Even had someone delay lunch to get me my car back since I had an appointment later that day. Price was about the same as Mini in Cincinnati quoted. Expensive, but that's Mini for you. Very courteous always.

They do not know how to do a proper oil change. This is the second time that I've come and my car…read morehas indicated that it needs oil a week later. Now I am fully aware of the Audi oil problems but when I was going to Firestone, I would never have an issue immediately after. It seems like they're more focused on doing an inspection and finding a major repair to fix than just doing an oil change! I won't be back because it might be cheaper than Firestone but it's not worth me having to put more oil in my car after I've paid them $80 for an oil change! Don't waste your time

I scheduled an appointment to have my tires rotated. I arrived on schedule and was quoted $102 to…read morerotate four tires. I waited for 40 minutes before asking what the delay was. I was told even though I had an appointment there was not a lift available. I asked for my keys back and went to a Goodyear shop. The rotation was done in 15 minutes and the total bill was $33. The bottom line is I don't want to see another senior citizen taken advantage of by Louisville Automotive Shop.

We took our Mazda CX-30 there on March 4th to have front & rear brake pads replaced. Our dealership…read morejust a few weeks before had documented our front brake pads needed replacing. We opted to do both front & back with Rick's due to cost and they gave us a Veteran's discount because my husband served in the military. So we paid for front & rear brake pads to be replaced.....now on June 23, we had our oil changed at a dealership, and the rear brakes are at 4mm, we hadn't driven the car but 4,000 miles or so...what the heck! We are very unhappy and will now only go to a certified dealership for our car....not happy that we were charged for brake pad replacement and now they're not good. Rick's Auto Center is not good, and they screwed a Veteran. Please don't go there.

Not a long wait , did a great job on my 2013 Nissan Rogue , very knowledgeable and friendlyread more

Highly HIGHLY recommend Barnes Auto. They are so kind and even went out of their way to give me a…read moreride home when I brought my car in. Never once did I feel pressured to do more than necessary on my car. They called & texted to keep me updated. After my experience with Barnes, I can't imagine taking my car anywhere else in Louisville. I will definitely be back!

I've been a customer of Barnes Auto for 30 years, and I can confidently say they've earned my full…read moretrust. I rely on them for oil changes, regular maintenance, and more. Barnes Auto handles all of your automotive needs--tires, batteries, repairs, and general upkeep--with professionalism and care. This family-owned business is a pleasure to work with. They're knowledgeable, kind, and above all, trustworthy. I highly recommend Barnes Auto to anyone looking for reliable and honest automotive service.

The best automotive parts supplier in the area, with a literal wealth of knowledge when it comes to…read moreanything automotive repair or parts related... unfortunately I moved out of the area and rarely have the chance to buy anything there anymore, but if there is ever something I'm having trouble finding locally, 99% of the time they got it in stock and it's worth a trip.. and josh at there machine shop is the ONLY person I trust doing my Machine work, and it's worth waiting for... just remember- good work doesn't come fast or cheap..