Mechanic I can trust- SERVICE REVIEW:…read more I recently upgraded to a 2010 Scion XB from a Volkswagen Jetta and it was one of the positive most life effecting decisions I have ever made. Although I could list the multiple poor experiences I have had while owning my Jetta. I want to mostly mention the positive experiences I have had at this dealership. After I bought my Scion I wanted to get it inspected since it was a used car. I decided that I would take my car to this dealership knowing that they would be the best experts. My first interactions with the service department over the phone were very helpful. I was given exact directions and even made an appointment to come into the shop so there would be less wait time. After I explained that I wanted to get the $100 car inspected so I could mention any problems to the dealer before my warranty was up the service technician recommend to save money I should get an oil change instead. For Toyota every oil change comes with an inspection so the technician would just add on all of my inspection requests for the $35 oil change price. I also would then know the last time the cars oil was changed. I decided to get an oil change instead. When I returned to pickup my car the technician had a very clear inspection sheet about all the areas I should take to my dealer. In addition he even wrote me a letter with his concerns so I could have more leverage for the repairs I needed with the dealership. Due to the help of the Scion mechanics I got another $1000 in parts and labor for free from the dealership where I bought my Scion. (See my review of CarMax) During my initial visit the service technician registered my car with Toyota to show the change of ownership and printed out a preventative maintenance schedule so I could make sure to take care of my car. A few months later right as my car had gone 5000 miles I got a post card in the mail from the Scion dealership that it was time for my 35000 tune up and to call and make an appointment. I came in for my second appointment and just like my first encounter with the technicians I was greeted in a helping and professional manner. I was given a full detail report in clear written instructions what was preformed on my vehicle and the information was saved to my car's service account. When I pulled out my credit card hoping the cost would be under $300, I was asked for only $55 bucks. It seems like the dealership wouldn't even break even for the time it took to service my car! I have definitely found honest mechanics that care about customer service as much as they do about the car service. I look forward to having Scion as my primary dealership for the next 100,000 miles of my life.

Bought cars from here for years, you get exactly what you pay for. Wonderful service. Highly…read morerecommend this car lot over ANY in surrounding area. Thanks Richard for anther great vehicle!

They charged me 130.00 for oil change. Guess because I'm a girl. what a rip off. not a…read moreprofessional crew.

I bought my Nissan Sentra at the end of March in 2021. It is now February 2022 and I have yet to…read morereceive my tags for this vehicle. I have contacted the general manager regarding this issue. Unfortunately, I haven't gotten anywhere with this and if I have to go to the County Clerks office, then there will be a bigger problem. I went through this dealership thinking that I would have better luck with the paperwork. I should have just filed the title work myself. I'm not pleased at all.

We bought our first brand new car right off the showroom floor from this great dealership. Their…read morekids room made the buying process so much easier with 2 little kiddos! Abu was great to work with and took his time showing us 3 different vehicles and moving each inside so we didn't have to deal with the rain. He was super knowledgeable about each product, all the options, and upgrades. The finance department made purchasing a breeze! Finally we had a dealership wanting to sell us a car rather than making us jump through hoops to get it! I will highly recommend Collins Nissan to any and everyone!!

We are from out of state visiting family and needed 2 tires replaced and an alignment done before…read moreheading back to Colorado last September. We called a few other places in Hays but either they couldn't do the alignment or wouldn't get the tires ordered in time for us. The Drexler's just seem to be on top of it. They had the tires ordered an in the next day and the alignment completed. Beau listed to what we needed, made the services go smoothly and got us back on the road. If and when we come through town again I will be back to Drexler's Auto Service.

These people are fantastic. It's a family owned and operated business, and they treat you that way…read more I live in rural Shelby County almost 40 miles from Louisville, and I was trying to buy a used car from someone in Louisville. Being a mechanical idiot, I needed a professional opinion before I bought a car, and my mechanic was too far away. I found the Drexlers, and they did a thorough inspection of the vehicle, showed me some work that would need to be done on it before too long, and gave me an over-all good review that allowed me to buy the car and put my 16-year-old daughter behind the wheel with my peace of mind intact. And they did this for free! They charged me NOTHING! Anyone who lives in their vicinity should give the Drexlers all your auto maintenance and repair business. They probably won't fix your car for free, but they really know what they are doing, and you can trust them!

Wow. I've never felt more confident getting auto work done before. Not only because there are such…read moregreat reviews, but because they were so efficient. The morning after I dropped off the car, I received a photo of all the work they were going to do with the cost of parts to cost of labor clearly outlined, a subtotal, tax and then the whole total. Once I said go for it, it was done in 24 hours and they texted me. I have one more thing that needs to get done, but they put my car in good enough shape and feel really confident driving it until the other part comes in. So excited I found this place!

Aaron Nathanson is a talented mechanic and kind and fair businessman. You can trust him and his…read morecrew to give you quality work at a fair price!

The best automotive parts supplier in the area, with a literal wealth of knowledge when it comes to…read moreanything automotive repair or parts related... unfortunately I moved out of the area and rarely have the chance to buy anything there anymore, but if there is ever something I'm having trouble finding locally, 99% of the time they got it in stock and it's worth a trip.. and josh at there machine shop is the ONLY person I trust doing my Machine work, and it's worth waiting for... just remember- good work doesn't come fast or cheap..

Took my car in for an oil change and they found a transmission leak. My bill was larger than…read moreexpected but it still beats a car payment. Service was excellent, they took me home and picked me up the next day. Overall great experience.

DO. NOT. TRUST. Classic "door-in-the-face" sales technique for their "preventative maintenance…read moreinspection" that they advertise. They recommended services I didn't need and tried to charge 2-3x market rate for everything but oil change. $3000 for suspension replacement for cheap Hyundai that mechanic #2 told me was completely unnecessary. $330 spark plugs. $600 engine treatments. In their notes, they didn't even get the engine type right for my car. A 2019 Hyundai Accent does not have a Theta 2 engine... Might as well get robbed at dealer instead where they actually know what type of engine is in my car. If their shiny ads and website rope you in like they did me, please get a second opinion on anything these guys recommend. Not sure if they treat everyone like a sucker or just discriminate against young women. Only being generous enough to give three stars because I guess they technically didn't screw anything up on my car.

Always does a excellent job on my car. Very professional and friendly man. Gets my repairs done…read morein a timely manner.

If you want to take your car to a place you will overpay, and get substandard work, this is the…read moreplace to go. I took my truck into Allan who did a short trouble shooting, and said the truck needed a replacement rear end. I trusted him and spent $2300 for him to put a "used" resend in only to have it start leaking the next day. The replacement rear end was supposed to have new wheel bearings, brakes and seals with it, and I had a 30 day warranty. 2 weeks into the 30 day warranty period the rear end started dumping fluid on a short trip to NC. I called Alan to ask what to do and he said he would call the place he got it from, and call me back. I never heard from Alan again. The cost to repair the rear end properly was $1000 and I was shown how nothing was replaced on the reared before it went on the truck. Mud in the wheel bearings, grease in the brakes and blown seals. I would not take anything back to this guy ever.