I had a storage locker at Kent Wine Cellar for over a decade.
On the good side, from everything I could tell, the facility was secure and did an excellent job of maintaining proper temperature, humidity and low light. Wine stored at Kent Wine Cellars aged quite well.
On the negative side, over recent years, the public spaces kept getting dingier and dirtier. Aisles kept getting filled with cartons so much that it was difficult to walk to my locker. Empty lockers kept getting filled up with loose cardboard, old wine magazines and even just trash.
I expressed my concerns to the company and was told that they would be communicated to the owner but I never received any response and conditions kept getting worse and worse. On my final visit, when I cleared out the last bottles I had in storage, the handle to the wash room didn't work so anyone who closed the door would find himself or herself locked inside with no way to get out unless you could figure out how to jimmy the door open.
Not recommended.
If you're looking for wine storage, don't even bother visiting Kent. Just check out Domaine Storage, which I haven't used but which I visited and was impressed with. read more