WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

Would rate much higher than 5 if possible. Jared came recommended to us by friends. As he did a…read morefull house remodel for us including complete kitchen, and 4 baths, we could see why. From beginning to end- he was incredibly professional, knowledgeable, hard-working, helpful, and friendly. We've since recommended him highly to many of our close friends, who've also been happy with his work and their experience. Not only does he do great work, he's been consistently available over the years to help us through a number of repairs and emergencies. He's also such a generous supporter of our local community. We can't say enough about Jared and his team, and will continue to use him for all our projects. A+ Neil and Amee Sawhney

Jared Lewis is the partner you want on your team…read more We were introduced to Jared when our Scotts Valley home was destroyed by a giant tree by a local real estate expert who is a staple in the community. From our first interaction - Jared was "people first". He cared about our family's needs, spent a great deal of time evaluating our complex options - and was the first to state when he felt something was beyond his scope, expertise, or bandwidth (spoiler alert: nothing is :) Though the entire process , Jared maintained his professional demeanor as our strategy shifted through various curveballs: changing market conditions, rebuilding vs selling, and working through various needs of our insurance provider. He also employs top-notch technology. As work commenced, I was able to stay on top of the day's activities through a digital log - complete with pictures, reports, and project details. The entire time I felt so "connected" to the build, and his team always delivered when they said they would. Finally, it always felt that Jared considers a long term view for his clients, I never felt pushed in any direction. He considers your success to be his success. Please consider Jared to your interview panel, he'll deservedly earn your business.

Wow! Cyndi completely transformed our living space. We feel like we upgraded to a new home. Her…read morevision for our kitchen opened up our entire first floor. Our master bedroom and bathroom are beautiful and functional. She is such a gifted designer and guided us through every aspect of selecting the materials, colors, and layout. She is truly the best!

This is a very long overdue review...  Over the course of several years we worked with Cyndi Mosher…read moreat Beyond the Box on a complete rebuild of our Westside home in Santa Cruz. The project was primarily an owner build, so between that and the pandemic it ended up being a multi-year project.  Over the course of planning and building we worked very closely with Cyndi - not only on the designs for our kitchen and bathrooms but for general design help throughout the house. Cyndi was absolutely wonderful to work with throughout the whole process. Not only was she incredibly knowledgeable, professional, and helpful - she had an inordinate amount of patience (and tact!) in helping us navigate through the thousands of decisions that had to be made. She was adept at creating a cohesive design out of our rather ad hoc lists of likes and dislikes, and did so without imposing her own personal preferences or style. My husband and I also both appreciated that she was very pragmatic - she understood that we weren't interested in building a mansion and was very good about pointing out the areas where it made sense to spend and where it didn't. Her knowledge and contacts in the business were invaluable, both in terms of the quality of the workmanship we ended up with as well as access to resources that we would not have been able to find on our own. When it came time to order all our cabinets and countertops she handled every last detail, and made sure that what we ultimately received exactly matched her specifications. I was originally hesitant to hire a designer, both because of the additional cost and also because my husband and I are both fairly practical and were more interested in function over form. We have no regrets - engaging Cyndi to help us with the project was money that was very well spent. Not only did it prevent expensive mistakes, but we love the results. After living in the house for over a year I can honestly say that there isn't anything that she helped design that I would do differently if given the chance. A few of the rooms from our project are pictured on the Beyond the Box website: https://www.btbkitchens.com/rustic-elegance

Amazing crew. They were great with on site adjustments and completed the work promptly.read more

This is the second time we've worked with Elite Construction, and once again, they exceeded all…read moreexpectations. We hired them to redesign and replace our crumbling back porch, and the results are wonderful--a graceful, functional, usable space, with craftsmanship and attention to detail second to none. Project Manager Dave Allami was a standout--his suggestions were thoughtful, his work meticulous, and he was incredibly accommodating throughout the process. When they removed the old porch, they uncovered serious structural issues with our home's foundation and support beams. Dave and the team didn't flinch. They pulled out all the stops to address the problems quickly and thoroughly. That part of our house is now the safest and most solid--it's truly impressive how seriously they took the issue and how fast they acted. What really touched us was how they treated our little 800-square-foot home like it was their own. It's just four little walls that hold our life, and they respected it like it was a mansion on a hill. That kind of care is rare. Highly, highly recommended.

I wanted just one single chair for our living room. I wanted help in picking out this chair so…read morethat it would go with everything else. Our living room is not what is in style today, but it is more of an "Old English" style. Not easy to find someone who would help with just one small thing. I have a chair I liked, I looked to see where their chairs were sold, and called and asked for a recommendation. Luckily they gave me Jeff's name. I was apologetic for such a small job, but he happily accepted the challenge. He found several fabrics, and we quickly picked out a green plaid one. But since he was at our house, you know how this goes......I mentioned that I hated my dining room table. Jeff suggested that we get a table that would blend with our antique buffet. Expensive, so I dragged my feet. When the chair arrived, Jeff and I spoke again. I told him that the one thing that I regretted was not getting the table. He said as with everything else, prices were going up, and I might consider doing it sooner rather than later. Jeff came out once again to look at the finishes, so that we could pick a finish that blended best with what we already have. When the table arrived, we told Jeff that our shower was leaking and it was time to update......you can see where this is going. Not only did Jeff meet us twice at tile stores, but he found someone who would replace our shower for us. (Previously we had called about 6 different people, and no one would come out, they just wanted us to send pictures, and then we never heard from them again.) I haven't even mentioned the living room pillows for my couch that brighten up the room.....Jeff is a pleasure and easy to work with. He understood what I was looking for and was a great cheerleader when I got rid of my old clunky dining room set! And let's face it, I'm still thinking about the quail lamp that he showed me....we are very happy with everything that Jeff helped us with. Our house looks refreshed, and more updated.

Jeff has been the designer on several of our projects over the years. What a pleasure he is to…read morework with. He gets the details worked out before we start bidding. It gives our clients an accurate cost for their project so they have a very good idea of what their budget needs to be. I think his design style is creative without going over the top. We've done bathrooms, kitchens, and even wine cellars with Jeff's guidance! Eric Lamascus www.DiscoverElite.com

I "worked with" a SCK&B designer on a small bathroom remodel several years ago. I used those quotes…read morebecause the guy did nothing that could be called work. I went in there with my own design for my bathroom in hand, and asked for help putting the project together. Maybe refining or adding to my design. Maybe advice on appropriate materials and fixtures. This "designer" was so useless that I ended up obtaining most of the materials myself, not from SCKB. Furthermore, he simply copied my design -- with zero changes -- and called it his. When the project was finished, this guy saved photos of the room and, I later found out, used them in his portfolio of completed designs. A room that I designed. This would be little more than an annoyance and maybe a funny story if it were not for the fact that in the middle of this process he demanded I write him a check -- made out to him, not his employer -- for a "consultation fee." I didn't know it at the time, but this was nothing but a shakedown. Theft. There was no consultation fee for his "services" (at least this was true at that time). The income for SCKB's "designers" came at that time from from commission on selling materials and fixtures and, I assume, a percentage of the contractor's fee (at that time they referred clients to independent builders, but it appears from their website that they may employ their own builders now). After I found out I'd been had, I contacted the owners of SCK&B and told them the whole story, and was blown off without any explanation. And here is the kicker: the guy was still working at SCK&B as recently as two years ago. So they kept him on even knowing that he did this. This was my experience with SCK&B. Your mileage may vary. Needless to say, I don't recommend this business.

I've used SCKB for years for both cabinets and plumbing supplies, as well as having them do kitchen…read moreand bath remodels on my investment homes. Ryan, his lead craftsman/installer, is a no-nonsense machine. They get in and get the job done without the drama you get with some contractors. Dave O.

Our contractor recommended this place and coincidentally we also found this place through our…read moreGoogle search as we needed a showroom for some visual inspirations. Anthony Cao, the owner, is super nice, knowledgably and pleasant to work with. They carry a couple major lines of cabinetry. I was able to find the brand that is slightly taller 34.5" that fits our needs (vs the standard 33"). The shop's focused on custom made or semi-custom made cabinetry. With my odd size vanity requirement, they were able to quickly offer a 3 cabinet solution that covered my needs. They will also suggest a couple countertop places to shop for and ordering via Excelle gets you a 10% discount. I visited the shop multiple times and happy to report that the experience has been consistently pleasant. Good coffee, good music, sound advice and they are super patient to let us visualize the colors and styles with different samples. Lead time is reasonable within a week for us and delivery was trouble-free.

Thanks to Kailun and Anthony for the outstanding job with the cabinets for my kitchen remodel…read more They were helpful, experienced, fast, and delivered excellent cabinets for my kitchen. Highly recommended. Ginger

A lovely open-to-the-public showroom with practical and aesthetic designs. Gina was wonderful,…read morewarm, and knowledgeable. Dream-shopping made my afternoon very special! They also have the sweetest, most adorable cocker spaniel receptionist, along with human receptionist Jennifer. Definitely recommend checking it out, you can browse their cabinet, tile, fixture, and flooring libraries - totally beats going to Home Depot/Lowe's/etc. Designers on-hand to show you their pairing recommendations.

From the owner: We are an award-winning passionate team of interior designers dedicated to transforming your home…read moreinto an inspiring, functional, and personalized environment.

Azamat did an absolutely fantastic job painting our newly constructed cabinets. From the very…read morebeginning, he was professional and thoughtful -- he came beforehand to see the space, walk through the details, and make sure everything was clear. He worked incredibly hard, paid attention to every detail, and truly took pride in his work. The finish looks beautiful and completely transformed our kitchen. If only everyone approached their work the way Azamat does! We would hire him again in a heartbeat.

Would Highly recommend! We had this company come out and refinish a 1920 bathtub. It looks…read moreabsolutely fantastic. He was in and out in four hrs. The cleanup was impeccable. Great Job!

We hired Santa Cruz Green Builders to do two jobs for us; the first was an extensive renovation of…read morean old....We doubled the livable square feet to our house, which greatly improved its livability and appearance. The second was a total kitchen remodel,replacing flooring, and windows. We were exceptionally happy with both experiences. Taylor's attention to detail was legendary, and it was clear from the finished job. As he discovered problems in the house, he recommended ways to deal with them that helped with the structure and appearance of the house. The few concerns we brought him on the bucket list were dealt with immediately and professionally. His pricing was always reasonable and his staff very courteous (both jobs we done with occupants in the house. Recently the house sold as one of the hottest properties in the West Side as a result of these improvements.

We recently had the entire lower level of our home remodeled by Santa Cruz Green Builders. We…read moreinterviewed many differing companies, and none of them impressed us like SCGB did. From the walk through process, to the bidding process, to the signing...it was seamless. We have never worked with a builder like this. The entire process was super professional from beginning to end. The communication was top notch and every sub that came through was kind, polite, and did the job very well. It is rare to go through such a large remodel and to not have issues pop up....but we didn't have ONE. They showed up when they said they would, they got in touch with us immediately with any issues or questions, and things were resolved on the spot. Our designer, Cody, was fabulous. She "got" my vision from the very beginning. When she did her presentation to show us the colors and design she had come up with, it was as if she saw into my head....she's amazing. She nailed it. Our project manager, Brian, was fantastic...we don't have one complaint. And bonus...they told us approximately five months to do the remodel from beginning to end...and they finished two days before the five month mark. Unheard of in this industry. We will never use another builder, it will always be SCGB for us. We are absolutely thrilled with our remodel, and the quality of work....I cannot sing their praises highly enough. If you are looking for a builder...look no further. This is THE company you want.