I had a dental emergency. I fell and smashed my face and broke a tooth. They were able to fit me in…read morein less than 24 hours. The entire staff from the minute I stepped foot inside the building were incredibly kind helpful and so nice. And they did absolutely amazing work. I recommend them to everyone! Thank you so much Dr. Katz and your incredible staff!

Came in for the Yearly Check Up and cleaning of the olde chompers…read more Office Staff was efficient as always... Completely explained the billing and checked my insurance coverage. Quality of care is top notch. I always see Celeste when I need Dental Hygienist work. The place runs like a well oiled machine!! THANK YOU

The friendly demeanor of the dentist and staff does not make up for the serious and unacceptable…read moreproblems I experienced at this office. I was overcharged, and my insurance was submitted claims for procedures that were never performed, which raises serious ethical and billing concerns. After a crown was placed in March 2025, my regular dentist later found excess cement left directly on my gum line--a basic and preventable error. My dentist was extremely disturbed by this and stated it could have caused damage to my gums. Leaving cement behind reflects a clear lack of attention to standard dental care and patient safety. To make matters worse, the crown fell off while I was eating (and unfortunately swallowed) yet I was told I would need to pay out of pocket for a completely new crown, despite the original being placed only months earlier. Refusing to stand behind recent work while shifting the financial burden onto the patient is unprofessional and unacceptable. Between the billing irregularities, substandard workmanship, and lack of accountability, I strongly advise others to avoid this office altogether. If you do choose to go here, verify every charge, closely monitor what is submitted to your insurance, and be prepared to seek corrective care elsewhere.

I recently switched to Dr Kupetz' office and so far I am very happy with the level of care and…read moreservice. The employees are clearly caring and competent. It seems to be a generally small practice so a typical patient is more valued. There may be some downsides to a smaller practice such as appointment flexibility, but I prefer the more personal and professional approach I have seen, versus what I have experienced elsewhere.

I have avoided seeing a dentist for long enough that I could no longer say I even had one. When it…read morecame time to get work done that I'd been putting off, I simply chose the dentist within my insurance plan who had the highest rating from the subscribers. In a way I was dreading it due to the way healthcare has become so factory-like. That wasn't the case here. I have visited three times so far and will be back in two weeks when my crown is ready. This practice is top notch and reminds me of how dentists offices were when I was a boy. EVERYONE is friendly, welcoming and caring and Dr. Julie knows her stuff. I had six cavities that needed filling on my first visit. Those fillings made such a difference in my smile - and pain free!!! I have been admiring her work ever since.

This is our family dentist. It's a large office with several dentists, dental hygienists and other…read moredental professionals. So as you can imagine you will find all your dental needs at this office. We find that the doctors at this office do a really good job with cavities, teeth cleaning, etc. I've had another barbaric dentist from another town over leave me with a bad bite from a terrible cavity fill and this office was able to help me with correcting that. My family gets regular dental check-ups here and cleanings. The office is very large, clean, neat and even has it's own finance department to help you understand the costs that you will incur which I really like this way nothing is a surprise. They give you the option to decide if you can afford the services and/or arrange some kind of payment option. The only thing I don't like about the office is that the doctor's are always trying to up sell another service or recommending something that may not be of urgency. If they could they would probably keep us visiting them on a regular basis. Otherwise we really like this dental office and the doctors. A++

Recently moved to the area and got a coupon for a "comprehensive exam, Cleaning and X - Rays (as…read moreneeded)" for $75. When I called to schedule an appointment, I mentioned I didn't need the x-rays assuming that it wouldn't matter anyway ("as needed"). Was told that the coupon would not be honored and I would have to pay $95 for the cleaning. Oh. Okay...I schedule the appointment anyway. A day goes by. I think about it. Why would I have to pay more for doing less? I called back and explained that I didn't need the x-rays and that it didn't make sense to charge me more for doing less than what is listed on the coupon. The receptionist Lauretta insisted I would need to do the x-rays as part of the comprehensive exam. I explained again- no cavities ever, no need for X-rays. Don't want the radiation. She wouldn't budge- no x-rays no coupon...so I cancelled my appointment. Was genuinely surprised that they wouldn't want a new customer simply because I didn't want more radiation blasted at me unnecessarily. No cavities, no pain, no need. Disappointing interaction and if they're that sketchy about honoring the coupon, I wouldn't want to deal with them anyway. Go figure.

As always, the staff was wonderful. Pleasant and professional and they never try to sell you on…read morework you don't need. You can't go wrong with Dr Kowal and her staff

I am sharing this story in the hopes it prevents someone else from experiencing the same scenario I…read moredid. I had an insurance change and Dr. Kowal was in in-network for both me and my wife. I found a couple reviews online and all were positive. I decided to give her a try. The office staff are all very nice and the environment is clean and presentable. Dr. Kowal did 4 fillings for me; 2 on top and 2 on bottom. All fillings were between teeth. She tends to rush into the exam room, operate quickly and then leave quickly. She was not very sensitive or gentle while working on my teeth. A couple times I had to ask her to stop because she had her hands pressed on my face while operating and it was uncomfortable. I've been going to dentists all my life and never experienced this before. I've had root canals, wisdom teeth pulled, etc. Immediately following my bottom fillings I was experiencing sensitivity to any temperature of fluid. I called the office and her staff advised me sometimes fillings can take 4-6 weeks to stop being sensitive. I waited a total of 7-weeks, having no use of the left side of my mouth the entire time. I've never had a problem with a tooth healing slowly in the past and I have had fillings and root canals done by other providers. If it were just hot/cold I would have wrote it off as the tooth needing a root canal but even room temperature water was sensitive to the tooth. I went back to Dr. Kowal who offered to do a sedative filling. I asked her to take a new x-ray and examine the current filling for any issues as the sensitivity didn't feel normal. She did the new x-ray and said everything looked fine. I stated I wanted a second opinion and took my new x-ray to my original provider (who is now out of network). My original provider immediately identified 2 issues with Dr. Kowal's filling and later a third issue: First, the filling was not closed on the bottom which allowed liquid to go into the nerve area. Second, the filling was loose; also explains the extreme sensitivity. Third, the cavity was not completely cleaned out and would have had to either be re-done or would've turned into a root canal in time. Two days after my original provider re-did the filling I was feeling significantly better and experiencing little zero sensitivity. My top filling is now also having the same issue. My bottom filling turned into a root canal due to having to be fixed so many times. My top filling is likely going to be a root canal as well. What should have been 2 standard fillings turned into 2 root canals, months of tooth pain and hundreds of dollars spent on crowns due to sloppy work. Just to further confirm my suspicions, my previous provider closely monitors teeth that might be developing a cavity and he said none of the teeth Dr. Kowal worked on showed any signs of a cavity. I refuse to believe in the 6-months between visits I developed 4 cavities. I am concluding Dr. Kowal worked on teeth that did not need fillings and performed sloppy work. Based on this I would NEVER use Dr. Kowal again. UPDATE::: 7/7/16 I have since learned that the teeth Dr. Kowal worked on were marked by my previous provider as going to need fillings in the future. I had previously made the assumption Dr. Kowal worked on teeth that did not need them. That is inaccurate. I still stand by my comments that she is not gentle enough during exams and procedures and the fact that one of my fillings was done very poorly, having multiple issues. I still would not use her again nor would I recommend her.

Repair a filling This office was QUICK to get me an…read moreappointment. Upon arriving I was greeted from surprise the actual dentist who presented a kind, caring, welcoming demeanour. Once in the chair the assistant displayed the same behaviour. I shared some oral hygiene concerns and he eagerly replied that it is something he can do to help me maintain. No one gave any shame or ill comments about anything. I look forward to returning to repair some other dental hygiene.

From your first call to Bright Smiles, you will find a caring, compassionate, and knowledgeable…read moreteam. What sets this practice apart from others is its ability to meet the individual needs of its patients. To mention just a few; Anxious? Choice of music to help you relax, and aromatherapy if requested. Elderly? You will be treated with the utmost respect and consideration. If need be, you can take a mini break to stretch or use the restroom. From the moment you are in the chair, Dr. Cruz and his assistant, Terry, will put you at ease and do their best to meet your every need. Dr. Cruz will not have you leave until you are pleased with the work he has done, and he is as well. He sets himself to a high standard and treats his patients as he would want his own family to be treated. I wish I could give this practice more than 5 stars because they truly deserve it. With much appreciation. Patty R. ,

After a few visits over months regarding a tricky situation not all dentists would take on, I'm…read moreleft impressed by the professionalism and especially warmth exhibited by Dr. C-M, Sharon, and all practice members here. The sense of an individualized and kind approach is palpable.