Hi there, This is a complaint against the staff. I got a…read moremissed call from the office so I called back. I waited forever on hold and they hung up on me. However I called back and they said that they were going to call a mediation to my pharmacy. I go the pharmacy and nothing was called so naturally I called them back. Some rude assistant picked up trying to rush me off the phone and she said they never called the prescription because the dr wanted to talk to me. I said I wished you called to let me know. She got so rude on the phone and saying she doesn't have time for that and that they are short staffed. I said please do be snippy with me, and as I was speaking to make an appointment she hung up. So I called back, I don't know who picked up (most likely the same person) I said why did I get hang up on, and she hung up again for the third time. Someone called me from the office and without asking me what happened stating that I am being rude to the staff. I laughed because at this point it was funny. I explained myself again, and made an appointment that I cancelled right away .this was just for a physical appointment , what if I was sick and they act like that again and again ....I was going to ask to be a concierge patient, but they don't need my money I guess. Do not recommend them at all very very, very rude people no social skills whatsoever shame or Dr, Saunders employing people like that..

I have been a patient of Dr. Saunders for over 15 years. Both he and his staff are very courteous,…read morecaring and professional people. He has helped guide me and direct me through dealing with some serious medical issues requiring specialized physicians and surgeons including sepsis and cancer. He and his staff have always been very responsive and understanding with terrific "Bedside Manner". I took advantage of and enrolled in a Concierge Physicians program to which he belongs. The service offers several benefits. One of the most important benefits for me is virtually instant accessibility to him and/or his staff 24/7. I would recommend Dr. Saunders as a very competent practitioner of Internal Medicine as well as a down to earth General Practitioner or Primary Care Physician.

This doctor is a fraud. I was looking for a primary care doctor in the area and decided to go see…read more"Dr" Ciggaglione for a physical. I was greatly disappointed and realized quickly visiting him was a great waste of time. My "physical" lasted roughly 3 minutes, where after asking me my height & weight he just wrote down for me to go get a blood test and come back a week later. He appears to just look to get patients in and out as fast as he can so he is able to bill your insurance company. Which was evident in him seeing 5 different patients in the first 15 minutes I was in his office. If you are looking for someone to just write you a prescription without actually being checked out by a doctor, he's your man. If you are looking to be actually seen by a doctor go else where. I wish I checked his yelp reviews before going to seeing him, its evident the type of service he provides.

Dr. C is a wonderful family doctor, who has been treating patients for over 30 years. In today's…read morehighly centralized healthcare environment, it is rare to come by a medical practice that feels and treats you like family. Setting up an appointment is easy on their website, and wait times are not too long. Dr. C is thorough in his analysis of your health concern or general checkup, and truly makes an effort to understand your situation holistically as a patient to make the most effective recommendations. He is highly knowledgeable of the ecosystem for specialists in his area as well for referrals. I have always felt respected by Dr. C and his Office Manager, and will continue to come see him as well as recommend him to family and friends.

Dr. Silva is a phenomenal I have been my happiest with her as my primary care.read more

Dr Silva is a compassionate and caring physician. I see her once a year for my physical with an…read moreoccasional visit. She was always thorough and detailed in her inquiries. I was the first one from my family to visit Dr Silva and now my husband, my two older boys are with her as well. She is the best!

Dr. Masiello manipulated my right hand for one minute, and the arthritis in my thumb has been 50%…read morebetter.

I didn't even get to see this doctor after his extremely rude receptionist cancelled my appt…read moreaccidentally and blamed me for it despite receiving email confirmations which I provided as proof. The receptionist blamed me, was condescending and rude, and insisted on fighting instead of just saying sorry for the inconvenience. Horrible customer service, especially for a new customer that was recommended to him by an existing patient. Then she called me back again to explain what happened, and I asked her if I could call her back since I was on the phone with my doctor. She didn't care and continued to keep talking twice because her time was more important than mine. I called her back only to be blamed yet again, and then received the following email today. I spoke with the doctor about our telephone conversation on Monday, September 21, 2020 and he feels that it is best not to see you as a patient in this office. We have cancelled your appointment and refunded your $50.00 deposit. The doctor doesn't even know my side of the story but cancelled this appt regardless. I also called to clarify these multiple appts I had in my calendar, and no one called me back in several days. It's a shame his receptionist treats patients with major health issues like this instead of treating them with compassion. I will definitely let my wellness practitioner know who recommended him highly to me about this horrible experience.

I found Dr. Karpenos to be very thorough in taking my history and listening to my concerns . He was…read morepatient, not rushed and has a calm manner. He did all the testing personally and was able to discuss the results that day. The office staff is so nice and friendly. It is nice to be in a practice that isnt a factory like so many huge practices are these days. I am a nurse and I found this doctor to be excellent . I recommend him.