Staff are ver RUDE! Everyone who answer sounds like they hate their job and they dont wana help…read moreyou. We were waiting for surgery and no one ever call to follow up, not EVEN ONE CALL when its a fracure and its urgent. Dont waste your time. Go some place else cos you will never get an answer from this office. They will see you but will take forever to schedule for surgery. We got second opinion and scheduled a surgery right away with another doctor, because why would a fracture surgery take more than week right? Front desk doesnt wana do what their supposed to. Doctor should re evaluate his staff.

Dr William long was referred to me by Dr Clarence Shields@ now Retired orthopedic specialists s…read moreover at Kerland & jobe.. he had been my primary Dr since 2008 he amazingly repaired my ACL & im still going strong .. thank you Dr Shields This Dr William Long is a hard appt to get, so I truly appreciated that my Favorite Dr Shields cud get them to squeeze me in. I suffer from knee issues, thank God Im a candidate f or a partial knee replacement. Im excited to get this done & get bck to my life of living pain free

Another amazing story…read more Dr. Frederick is my primary doctor, he sees me when he's busy and the nurse will call when someone cancels. My emergency visits from A1C12 glucose 450 urgent care to emergency visits 3 times in a row. The heat wave, the follow ups from 3 emergency hospital visits, I am bragging about this doctor who's treating my bf for his dementia also treats me for diabetes. His knowledge of medicine is unbelievable. He listens to you. He sympathizes me for being a care taker for my bf is unbelievable. He's also my shrink Being under his care my diabetes is better now, my bf who had dementia starts treatment when I threatened to leave him I always feel so happy after I see him and my bf sees him too today 9/11/26 Now blood test with Jasmine um don't do 8:10 appt, she will bite your head off. Unprofessional & absolutely not necessary behaviors should be reported to Administration. My letter of complaint is on the way !

Fast and efficient. The office vibe is cool with really nice mosaic artwork on the walls…read more The staff is professional and like I mentioned, they are quick to get you in and out. The quality of care is great.

Dr. Ayoub is one of the most caring humans you will ever meet. He takes the time to listen to your…read moreneeds and doesn't drop the ball when you are sick and need help. I trust him with my family and have referred him to many co-workers/friends. He is very busy and is able to treat the human body on every level because he is a pulmonologist/critical care doctor/internal medicine/sleep study and does research to help humanity too!!!! He has a wonderful team and they try their best to go the extra mile for you. His nurse practitioner is top notch!!! I recently got the flu that turned into bronchitis/pneumonia and she right away called in some treatment meds for me. I'm finally getting relief. I'm so grateful to finally breathe. Dr. Ayoub is so professional, innovative, and hard working!!!! It's difficult to find a health care provider that doesn't make you feel like a number, and a financial transaction. Having a multifaceted provider is so important to find, not only for your checkups, but someone who can admitted you to the hospital if needed. I've been admitted before to the hospital and he always rounded on me with a caring attitude, never do you feel rushed ( he takes so much of his time to let you explain things), and I felt loved and cared for in his hands. He also has a network of some of the best specialist that actually communicate with one another ( unheard of nowadays). I owe my life and well being to him and his team.

This doctor seems to be a ghost office ... non existent. My husband has been under his care for the…read morelast 4 years and he has never seen this man. He has had telephone visits with his NP. His A1C has come back at 9 and above for 2 years and they never address the problem. Never have taken his blood pressure, never listened to his heart. Getting prescriptions refilled is a chore and the one time I visited, to demand they refill his prescriptions, the place was a ghosttown. Just 2 young people sitting behind a desk in an empty office. We have filed a formal complaint abd requested an investigation into this doctor. Do not go to him if you value your life and health.

This experience is a case study in customer service that every employer can learn from. At 78 years…read moreold, as a retired Trans World Airlines Computer Systems Analyst and former owner of Continental Van and Truck Rental, I have hired and trained hundreds of employees throughout my career. I know first-hand what constitutes quality service.​ My Experience with Dr. Hung-Chuan Cheng's Office from Jan 16 - Feb 2, 2026​ Unfortunately, the reception staff at this office made it extremely difficult to schedule an appointment. On January 16th, I emailed a photocopy of my insurance ID card and proof of eligibility. After a week of waiting, I finally secured an appointment for February 4th. Yet, on January 27th, Evelyn canceled my confirmed appointment, stating that my insurance would not be effective until February 1, 2026, and that I needed to wait until then to make an appointment. This seemed like an unnecessary barrier and left me feeling dismissed, especially as an elderly patient. I am concerned that Dr. Cheng may not be aware of how such staff behavior could negatively impact his practice. ​ On February 2nd, I called to make an appointment. Evelyn answered, spoke briefly to me, and immediately hung up. I called back several times but was repeatedly disconnected. After about 30 minutes, another woman finally answered, with a sharp, angry tone. Name! Date of birth! No! Your name didn't come up! The tone of voice of the mad housewife, unhappy to speak to the caller. On January 22, 2026, Evelyn received my email with a copy of the insurance card. She scheduled an appointment for February 4, 2026. However, this woman lied to me; my name did not come up. Then they deliberately refused to answer any incoming calls for 30 minutes. I contacted my insurance company, which confirmed that Dr. Hung-Chuan Cheng is my PCP. They attempted to call Dr. Cheng's office several times for the next 30 minutes, but no one answered. Such unprofessional and dismissive behavior from staff, misusing their authority, can quickly undermine the reputation and hard work of a dedicated physician like Dr. Cheng. Dr. Cheng is a good physician, but he failed in managing the employees. Suggest that Dr. Chang install a surveillance system and enable voice recording on all calls for training purposes. The attitude of these two women suggests they have never achieved anything in life, including in their relationships with friends and family. This is self-destructive behavior. Now is the time for Dr. Cheng to recognize and replace the staff who can help build the business together.

This experience is a case study in customer service that every employer can learn from. At 78 years…read moreold, as a retired Trans World Airlines Computer Systems Analyst and former owner of Continental Van and Truck Rental, I have hired and trained hundreds of employees throughout my career. I know first-hand what constitutes quality service. ​ My Experience with Dr. Hung-Chuan Cheng's Office from Jan 16 - Feb 2, 2026 ​ Unfortunately, the receptionists at this office made it extremely difficult to schedule an appointment. On January 16th, I sent a photocopy of my insurance ID card and proof of eligibility via email. On January 23rd, I finally secured an appointment for February 4th. However, on January 27th, Evelyn canceled my confirmed appointment, citing that my insurance's effective date was February 1, 2026. I must wait until Feb 1, 2026, to make an appointment. While she may have been following policy, her lack of empathy toward a new patient was concerning. I doubt Dr. Cheng is aware that this type of employee behavior can harm the practice. ​ On February 2nd, I called to make an appointment. Evelyn answered, spoke briefly to me, and immediately hung up. I called back several times but was repeatedly disconnected. After about 30 minutes, another woman finally answered. She asked for my date of birth in a harsh tone and told me my name did not appear in their records. I contacted my insurance company, which confirmed that Dr. Hung-Chuan Cheng is my PCP. They attempted to call Dr. Cheng's office four or five times, but received no answer. Such unprofessional and dismissive behavior from staff, misusing their authority, can quickly undermine the reputation and hard work of a dedicated physician like Dr. Cheng. Dr. Cheng is a good physician, but he failed in managing the employees.

Dr. Vo is highly experienced, patience, and take the time to explain things clearly. What stands…read moreout most is how well he listens. I have always felt heard and respected. He is also willing to support and give the best treatment for me. Thank you Dr. Vo Doctor Nhat Vo is awesome. Highly recommend!

Dr g was kind enough to take it my case. Due to the fact that my original GP passed away at…read moreChristmas. So grateful to be under Dr Manek care, We had what I thought was going to be a meet and greet but she got right down to business. Putting my health before ​our new relationship

Dr Nakamara is a very caring, professional Doc who in my opinion is top notch…read more The office staff is very polite and professional . Never had a problem. Highly recommend.

The wait in the lobby was less than five minutes, and I was quickly escorted to an exam room where…read moremy vitals were taken. Unfortunately, that's where the positive experience ended. I then sat in the exam room for over 40 minutes waiting for the doctor. During that entire time, not one staff member came in to acknowledge the delay or simply say, "We're sorry for the wait." When the doctor finally entered, there was still no acknowledgment or apology for the lengthy delay. Dr. Ho also entered with a scribe/medical assistant present. When you're discussing personal and sensitive medical concerns, having an additional person in the room can feel uncomfortable and embarrassing. The doctor may very well be a good physician, but the interaction felt rushed. Between waiting more than 40 minutes with no communication or apology, the rushed appointment, and having a scribe present while discussing sensitive medical issues, I left feeling disappointed with the overall experience. Unfortunately, I will not be returning.

The staff is amazing. Dr. Yu is the best, long time patient and would highly recommend her.read more

It is incredibly frustrating trying to get hold of anyone at Edinger. Every single time I call, I'm…read morestuck waiting on hold for over an hour just to make an appointment or get a simple prescription filled. I wish I was exaggerating, but I have the screenshots of my call logs to prove it. To make matters worse, there is no option to schedule appointments online. On the rare chance you finally get a live person on the phone, they constantly hang up on you. This isn't a one-time issue; it happens over and over again. It's a real shame because the doctors here are actually very good--it's just too bad you can't ever get an appointment to see them. Edinger desperately needs a new call center. I'm already switching my insurance because I can't deal with this anymore.

Dr. Hua provides us with great professional care. Highly recommended !!! We have found a fantastic…read morenew doctor.

This medical group is amazing, I have changed hospitals n doctors about 6x the last 15 years, my…read morelast family doctor had a medical retirement, he was the kindest doctor alive, I was distraught I might never find another doctor but here I am w Dr Schachter he's just as kind n compassionate as my previous Dr. The office is modern n clean stand alone building in front of Smart n Final market. Dr Schachter is attentive, knowledgeable, he has great patient bedside manners. I went back for follow up on the shingles the pain was gone but the itch continues I'm going to see a dermatologist to get some steroid injection to shrink the bumps. All this pain for getting the booster, it sure weakened my immune system. He gave me an EKG n overall he was transparent n explained everything to me. I'm A Ok for my upcoming cruise n long trip to Paris n VN this summer. So if you need a family doctor he's the one!