I went into this orthodontist appointment very apprehensive . I didn't know if I needed treatment…read moreor not. The office was very clean and the staff was very friendly. One of the staff members took panoramic X-rays and photos. I was really surprised when the Dr said that my bite was very good and that I didn't need treatment. I was amazed that this orthodontist would not recommend braces and treatment and turn down the money that they could collect. The assistant said "we would never treat you unless you truly needed it" I am very impressed with the honesty and I will refer this office to others.

Hi! Koch ortho has been my favorite dental experience as an adult. I've been for braces for about…read more16 months and every visit is pleasant! I was able to get braces right before my wedding and they made sure that it looked great on my special day! My teeth don't hurt from the movements and they make sure that you're comfortable each time! I would recommend the office to anyone looking for orthodontic care! Oh, as a 31 year old woman with braces, I love that they offer the clear brackets! That was the best part!

Un. Believable. This office is just impeccable. In 2 years, always prompt with timing. Never once…read moreeven a minute late or behind on my appointments. They send appointment reminder/confirmation texts and will call if you don't confirm. Phone manner is professional, sweet and polite. Never fail to smile and greet clients. Consistent from first to the very last day. I lost my bracelet a couple of weeks ago and Ruth went above and beyond to find it, insistently helpful. So genuine and kind. That's not easy to come by these days. I was thinking back of when I first came to this office and how Dr Nguyen pointed out how much my front teeth protruded. I've always known of course but never heard it said out loud by someone else. It was one of those things that I was self conscience about growing up. My teeth. My insecure smile. And not too long ago, he showed me some photos that were taken before he started my treatment and I must say... I definitely have more confidence when I smile and he gave that to me. Dr Nguyen, you are in a profession that changes lives. You're here and you make a difference in the world. I appreciate you, so much. Thank you and your team. You guys are really something special.

Dr Nguyen is an incredible orthodontist! He does not do anything but his best work with your smile…read more You are in great hands when you start treatment with him. I had a very complicated case and Dr Nguyen was able to transform my smile into one that I'm proud of. His team is also some of the most friendly crews you'll ever meet! I can speak from experience, before seeing Dr Nguyen I was at a different office that did everything but correct my smile. This office was horrible, thank god Dr Nguyen took over my case. Not only is Dr Nguyen a great orthodontist, his wife Dr Vo is just as fantastic! Dr Vo is the dentist at this office and you can not go wrong trusting her as well. I've never felt so comfortable and happy with this office. Please do not even hesitate to make an appointment here. You will not regret it! Thank you Dr Nguyen and Dr Vo!!!!!

Doctor no good anymore only care about money!!! I will find a better one soon I need clean my teeth…read morebad.

Dr. Aggarwal appears to be inexperienced and passive aggressive. I received a terrible and quick…read morecleaning by her!!! She also forced me to buy flouride after I declined several times! I do not recommend this dentist and the office looks run down inside.The only good thing I can say is the front desk ladies are nice! Appears to be greedy for money and there is no licensed hygienist there!!!

Excellent dental care experience. First visit went very smoothly and on time. Already worked me in…read morefor a dental cleaning. So glad that chose Jennifer McCoy.

I am a new patient here. I have quickly experienced a…read moreCompassionate, Professional and Kind Dentist.

This place looks great, but the service is terrible. I would expect Dr. Davis to not only look in…read moreyour mouth, but be the person that services the patient. I expected more from this orthodontist. I expected you to do your job and not allow someone else to do it for you while you come in and just do a 30-second look and pass the buck to a worker. If you are beyond 10 minutes late you are rescheduled and charge you a fee, but I can sit in there for hours waiting for my child to be seen. MAYBE YOU SHOULD BE CHARGED FOR BEING LATE, BECAUSE YOU ARE CONSTANTLY MAKING PATIENTS WAIT FOR MORE THAN AN HOUR. And since you have a movie theater in the cliinic, you try to distract us with a movie so we don't notice. Well, my time and my daughter's time is valuable too. PLEASE DO YOURSELF A FAVOR AND CLOSE IF YOU CAN'T BE THE ORTHODONTIST PEOPLE HAVE PAID FOR. Maybe your business should be called, "I DON'T DO ANY OF THE WORK ORTHODONTICS." Stop trying to look cute and do the job you went to school for.

After being a client of theirs for so long and paying for replacement retainers ($400), I wanted…read moreanother pair because someone at my job misplaced them as trash. I called and asked for Dr Davis and was told she will get back to me in a week, after a week no response so i called again and spoke with Melissa , a manager, and received an attitude and no sympathy and told me I would have to pay another $400. Did not even bother to try to work with me, in the future I'll bring my future kids and friends to another location.

I simply cannot break through to get them to stop hitting my credit card for 158.00 a month even…read morethough we haven't been using their services for months.

For starters, you can't ever get the office on the phone. The reps answering calls don't know…read moreanything. I looked over this and started my daughter's treatment. Last week they called to reschedule our afternoon appointment because the doctor had an emergency. I never received a confirmation text or email with the new time. When I contact them to confirm, it's for 10 am today. We need afternoon appointments since she is in school and that is always communicated. I advised I need to reschedule and the next appointment is for November 6th. She doesn't have all of her braces on and there's no way proper treatment can go 2 months with no visits. They have too many patients and continue to book appointments and get new business without the ability to service all patients. They get you locked into a contract and then the drama begins. I do not recommend this office!!!

A Remarkable Turnaround from a Previous Orthodontic Nightmare!…read more Dr. Russell at Russell Orthodontics in Grayson and the incredible team deserve all the praise for turning around my son's orthodontic journey. After a disappointing experience with a different local orthodontist that not only worsened his teeth but also caused extreme migraines with the uncomfortable metal wear, finding Dr. Russell was a blessing. His expertise with Invisalign not only corrected the extreme underbite but also spared my son from the discomfort he previously endured. The caring staff and Bob, the therapy dog, make every visit a pleasure. Without a doubt, the G.O.A.T of Invisalign!

Dr. Russell is very detail oriented and has an amazing staff. Great quality care. I would…read moredefinitely recommend him. My favorite bonus is the sweetest dog ever!

I just called to confirm my dental appointment for tomorrow morning. I was told by Tori the…read moreappointments made online are not guaranteed and I don't have an appointment!!!! Why even offer patients a way to schedule their own appointments when they need to call in for appointments!!!

Beware****This place is as cunning, conniving and untrustworthy as a car dealership. The staff…read more(Tori and Kimmy) are extremely rude, and the only thing they care about is money. I haven't been to a dentist's office this money hungry ever. In addition, although part of the staff appears to be African American, they exercise covert racist practices. They allow non-black patients courtesies that they do not afford people of color. I have experienced this racist behavior first hand by Tori and Kimmy. Tori actually refused to accept my insurance and suggested that she would have to put in a "dummy" claim to my insurance company to verify that I have coverage. This is an insult that implies that because I am black, I am somehow untrustworthy. However, what it all boils down to is that, they try to encourage desperate patients to pay $1000's of dollars out of pocket as opposed to accepting your insurance. DO NOT go to this dentist unless you enjoy being preyed upon and like unnecessarily paying thousands of dollars out of pocket.

I had my braces done with Dr. Cardenas in 2009, pretty soon after he first opened the practice in…read moreGrayson, GA. It's now 2021, so 12 years later, and I still have beautiful straight teeth and wouldn't dare trust any other orthodontist with my smile. If I've ever broken or lost a retainer through the years (which I have done multiple times), Dr. Cardenas and his team have gone out of their way to squeeze me in for an appointment and get me taken care of quickly. Dr. Cardenas takes pride in his patients smiles and genuinely cares about the longevity of their perfectly straight teeth. In 20-30 years, I will still be raving about my experience with his practice and I can't wait to bring my own children to him in a few years for their braces!

Clean facilities, great decor and staff is pretty friendly but... close to impossible to get an…read moreevening appointment. When I first contracted with them they said it wouldn't be a problem. Well, it's a problem. When you voice your opinion about not being able to get evening appointment they are very nonchalant. Telling you "we have families to get home to just like you ". I'm already in a contract with them so I will finish out since I have no other service complaint. However, my son needs braces and unless they adjust their hours of operation, I will not use them for his braces.