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Kennet Cars

1.0 (1 review)
Open • Open 24 hours

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12 years ago

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Railair Reading Heathrow - Schedule posted by company, completely ignored by drivers apparently

Railair Reading Heathrow

2.0(17 reviews)
2.4 mi

So far 1 star service. Arrived at Heathrow in plenty of time to catch my bus, it's scheduled…read moredeparture time is 11:08 I arrived at the bus at 10:58 and the driver was starting to pull away. I ran up waved at him that we needed the bus, he looked me in the eyes and waived me off. Next bus is 40 minutes at least. Horrible service to leave early and ignore passengers who are relying on you to get them somewhere punctually.

Once I actually figured out where to purchase a ticket, it was excellent. Up to then, not so much…read more Part of the problem was that they don't have a pickup at Heathrow Terminal 4. Of the 5 different terminals at this airport, of course Continental Airlines uses that one. I managed to catch a free transfer and hauled my luggage onto it for the trip around the airport perimeter to Terminal 5. Once there, I figured out where to buy the ticket (there are two ticket stands and one was closed) and stepped outside to the appropriate bus stop. Small piece of luck, the bus arrived a few moments later. Excellent and extremely courteous bus driver, he put my very heavy luggage underneath without complaint and we were off. The drive to Reading was about a half hour in light traffic and I was able to entertain myself with free wi-fi on board. When we did get to Reading, he helped my drag my luggage over to the taxi stand. In the rain! Thank you! Not the most comfortable of seats, as a 6' tall American, I had to twist sideways in order to avoid banging my knees into the seat in front. I will absolutely use this service again. Strong recommendation! Save £1 and buy your ticket online.

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Kennet Cars - taxis - Updated May 2026

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