I came into Goldsmith because I had a simple silver bracelet with three small crystals missing…read more The bracelet was worth about $40 and was from my boyfriend. I wanted to get it repaired before I saw him again so that he didn't know any of the crystals had fallen out. First, I took the bracelet to a jewelry store in the mall. This was apparently a bad idea. I left the bracelet with the jeweler at the mall. After a week, I had still not heard back on a price quote. Finally a week later, they told me it would cost $40 to repair it. I thought this was nonsense! I went back to the mall and said no way am I paying $40 to put in three tiny crystals. I decided to try Goldsmith next because of a large billboard I had seen. I drove there and noticed how beautiful the building was. I walked inside and was immediately greeted and helped. Everyone who worked there was extremely friendly and helpful. Jordan and Kristen helped me. They took the bracelet, examined it and told me they could fix it for $15. I was sold. It was fixed in 2 days and I came back to the store and it was perfect. Excellent service, prices, and repairs. Goldsmith is the only jeweler in town that I will go to from now on.

I have had good luck with them in the past. This time, not so much. I ordered a band that took…read morealmost a month to come in and then left my ring for them to be soldered together. They projected 2 weeks which seem excessive but whatever. Today it has been 2 weeks and it's still not done.

Everyone here is extremely personable, genuinely caring, and all around amazing to work with! My…read morefiancee and I came in to get my ring sized that he'd recently gotten from them, and when first asked how long it would take the gal told us around two weeks. I was crushed because we were waiting to tell the family until we had the ring sized. The gal (I believe her name is Michelle) went and spoke with the goldsmith and they were able to expedite it so I could have my ring by that evening! I was overjoyed! I even got the call that it was done before the anticipated time, so I could get it back sooner. It is stunning, and my fiancee said they were so easy to work with in the design process, as well. I look forward to continuing to do business with them for many years to come.

From the owner: Greenleaf’s Jewelry has been helping generations find, create, and care for meaningful jewelry…read moresince 1932. We specialize in fine jewelry, engagement rings, wedding bands, diamonds, gemstones, estate jewelry, and distinctive one-of-a-kind pieces. Our services include custom jewelry design, jewelry redesign and alterations, repairs, sizing, stone setting, cleaning, inspection, and other professional jewelry services. Whether you’re searching for something new, restoring a treasured piece, or creating something uniquely your own, our goal is to provide knowledgeable, personal service without pressure. We also offer a carefully selected collection of new and estate jewelry, including Montana Yogo sapphires, diamonds, colored gemstones, gold, silver, bridal jewelry, and gifts for every occasion. Family-owned and serving our community for generations, Greenleaf’s Jewelry combines traditional craftsmanship with a modern, personalized jewelry experience.

Fantastic service! I went in to get some watch batteries Top notch service! I highly recommend…read morethem!

Our experience there did not inspire trust in their customer service attitude…read more Several years ago I gave my sister a Citizen Eco Drive solar powered watch with a 5-year warranty purchased from a reputable dealer in our area. When it stopped working last year, she took it to Montague's in Billings and they sent it to Citizen for repair. Finally she was told that Citizen had reported it couldn't be fixed because the parts were unavailable. Then the manager sold her a new watch (unfortunately she told them the maximum she could pay--$120--first) for that exact amount and said it was half price. It was a very plain, traditional, battery powered watch and she didn't get any paperwork or warranty on it. It was a brand we don't recognize and for which we can find no information online. He only told her he would give her new batteries for life--but hey, she's in her mid-eighties now! While we were visiting her in Billings last month, we went to Montague's and asked for her Citizen watch back so I could take it to my original vendor's watchmaker, who keeps older parts and might still be able to fix it. The Montague's manager told us he had thrown it away because it couldn't be fixed. My sister had not been asked for her permission to do this, so I was upset and complained. From the get-go we thought the manager acted defensive and arrogant, and never apologized for throwing away a customer's property without permission. And we still have unanswered questions about the watch he sold her. I can only hope there are other employees in this long-standing Billings business who show more respect for legitimate customer complaints.

Shane and Sharon helped me with a custom ring restructure/rebuild. So much fun, easy process, and a…read morestunning piece as an end-product. We worked together on a CAD, and I had a piece on my hand within six weeks. Highly recommend!

I have used him for a couple different jewelry modifications and have to say that he is top notch!…read moreAlways friendly and he does really good work. Couldn't even tell the ring had been worked on. Pretty much my "go to" jeweler in Billings now.

Guess what? They have silver in a size 8 bead, and it isn't a rare thing. Yep, I'm being snarky…read moreabout a different store for a project I'm doing on a denim jacket. My husband and I do mountainman fur trade recreation and this is the best store to get authentic (well authentic as new beads can be, LOL) beads for my beadwork. And they are very nice to help out on steering you in the right direction if you have questions. I've not shopped in the rest of the store but it seems pretty nice. Not cheap wanna-be native american stuff. Or tourist-y stuff.

Great spot for real jewelers. Forget about going to the mall where all your precious jewelry is…read moresent away--maybe even states away! This happened to me and my prized possessions came back to me sad! I took my beautiful family ring into Buffalo Chips and had no worries. The staff works on your stuff right there! They can walk you through the process and describe all the details--giving you peace of mind. My husband stopped in the shop to get me an anniversary present--I was not disappointed with beautiful Montana sapphires and a Montana necklace. This place is my go to spot for all things jewelry--whether that's repair, commissions, or purchasing for that special someone.

My wife and I bought our wedding rings at this Riddle's Jewelry. We don't live in billings or near…read moreany Riddle's jewelry. We were assured that it would not be a problem not to have my wife's ring inspected every 6 months. No problem; we'll cover the warranty. Well, 2 years and 5 months after our wedding a diamond fell out of my wife's ring. First off, should this really happen after such a short time? We called the store and they said sorry we can't honor the warranty since it wasn't inspected. Feeling pretty disappointed with that decision. Update: After posting this review and on Riddles Facebook page Riddles Jewelry contacted me and offered to make it right. They have since repaired my wife's ring under the warranty. They also offered to allow us to take the ring to Riddles every 1 year instead of 6 months going forward. Rebecca the Manager in billings that contacted us was very friendly and helpful. About two weeks after sending it off we now have the ring repaired and it looks great. Thanks to Rebecca for getting it done.

Was across at their competitors store and I gotta say, I waited for 20 minutes and left... walked…read moreright in to Riddle's and was immediately greeted by two lovely ladies. I can't remember the name of either but I'll never forget their smile, especially the one with the glasses! Took care of me on the spot and I came back a half hour or so later and my watch was ready! Thank you so much!

More than amazing customer service at the Jensen Jewelers in the Rimrock Mall…read more I had decided to make the next step, and stopped in to see what options were available, and what exactly I was going to be up against. Right from the initial hand shake, I felt I was in the right place. Kalob, has been great the entire process! So myself, and my (hopefully soon to be fiance) looked into different rings, different diamonds, and different options for all. Kalob was honest, and more helpful than I could have imagined. We, and I alone had gone to other stores in town, looking at other rings, and between hearing the words "cant do that" and being pressured into something either less than the quality we wanted, or more than the budget we had, we returned to Kalob at Jensen. After looking again, found the diamond, and ring combo. Although after about a month now of back and forth, the ring (which is custom fit to the diamond, and we were never told "cant do that") is almost done and in my possession! Through the weeks, and now days left, Kalob has been in contact with me almost daily, and responds right away with answers to any questions I've thrown at him. I've even gotten notice that things are going great and ahead of schedule just today, as I was writing out this review. I absolutely recommend this store to anyone who is as nervous as I, or anyone who appreciates the good, honest customer service. My purchase at this store is only because of Kalob, and his great customer service, and any future purchases will be there as well. Thanks again Kalob, I'll be sure to update this as soon I can convince this woman to marry me:)

I am quite disappointed with the attitude of the sales people at Jensen Jewelers. They looked…read moredisappointed that someone had the nerve to interrupt their quite time as there was no one shopping in their store. None on the sales people bother to greet me when I entered the store. I had to ask for assistance. My watch battery had died. A watch that had been purchased from Jensen Jewelers. The salesman reluctantly took the watch and rolled his eyes upon saying "I'm not familiar with this brand. We don't have the tool to replace the battery." He then looked at his associate who suggested I go to Riddles Jewerley. Maybe they can help me. Won' be doing any further business at the Jensen Jewelers at Rimrock1 Mall in Billings, Montana.

Excellent service, very private. I love that you have the full attention of the owner.read more

It was a really cool store. The jewelry, fossils, artifacts and eye candy was awesome. I had a…read moreblast turning my head in all different direction to see a new item that I didn't see a second ago. The staff were friendly, I purchased my girlfriend a necklace and they gace

I was very impressed with the wide variety of crystal offerings, as well as the knowledge of the…read moreinventory by the owner. She was very helpful and friendly. Her enthusiasm showed her passion for the hundreds of beautiful rocks. I will go again, when I am in Billings, and have already sent a friend there. I highly recommend anyone interested in crystals stop there.

I've not known any businessman who takes ample time to get to know his customers and their needs,…read moreas well as their personal tastes. As I have watched him down through the years since he first went out on his own, his integrity has shown though as well as his gifting in design. I would recommend his work to anyone desiring heirloom quality jewelry - a commoner on a budget or royalty with means. It is obvious his goal is to please.

The Craftsmanship and Yugo Blue Sapphire were Excellent. 5***** Stars Thanks, Elichai.read more