Chris and his team build an exceptional home and the quality of their design is outstanding. You…read morewon't find anyone who works harder to make sure the job is done right. The thing that I loved about Chris is that he is a humble man who worked right alongside his team, even vacuuming and tending to every detail to get it ready for our big reveal. If we ever build another home it wouldn't be with anybody else!

We used Norton Homes to build our new construction house. We felt so comfortable working with them…read moreand could tell they cared about what we wanted. They were flexible with our decisions, and they allow you to truly design a customized home. We even got to pick a lot that wasn't in one of their developments. There are so many "upscale" features that come standard with many of their models that we hardly had to upgrade anything (which saves a lot of money compared to national builders). They were also right on schedule. We recommend them to any of our friends looking for houses.

My neighbor has been working with Northrup on a project, and the experience has been entirely…read morenegative for the neighborhood. They have taken months to complete a small project. One contractor shows up every few days, parks illegally (well over a foot from the curb) then sets up a table saw across from his truck. Only one car can pass at a time, and he sets up like this every time he is here (which is nowhere near every day). I can't speak to the price or the quality of the work, but professionalism and speed are clearly not priorities for this company.

They were easy to work with and despite a little weather delaying them a day they go the roof done…read moreand cleaned up in a day. Quality work and friendly workers. Best price for same product - and had a good experience with the sales associate. No high pressure and I had to convince them I knew I wanted the more expensive shingles because they didn't try to upsell me.

A big shoutout to Mark Sletten and Sletten Interior Solutions. They replaced my awful cracked…read moreacrylic tub and surround with a new tub and tile. On time (1.5 weeks), on budget, and incredible workmanship. If you have any projects you've been putting off, highly recommend! I've been telling my friends & coworkers about how great the experience has been, and they have been jokingly asking if he'll travel out of state lol. But seriously, we're lucky to have such an awesome contractor right here in St. Paul.

Services were sub par, high priced, and work was incredibly slow. Poor communication…read more Mark came out and quoted a project for $17k on a remodel of our only small bathroom that was broke (and needed a remodel anyway). I had remodeled the bathroom at our previous house, so I have a good handle on what is involved, but we were too busy to take it on ourselves. I solicited 5 or 6 bids and Mark's seemed the most professional but also the highest cost. I highlighted that this was our ONLY bathroom and speed was the utmost priority and that ideally I would like the project done in like weeks not months. Mark didn't express much concern over timeline. Now there were some materials shortages, and COVID and whatever, but it was just excuse after excuse, with sometimes no one showing up for a month at a time. And the strong impression was this project just wasn't organized or a priority. They didn't start for over 5 weeks, and when called on it, I was told that the timeline we discussed was for starting the project, not finishing it. I wish I had recorded our initial conversation, because it seemed he took crummy notes and then later reinterpreted them to suit his needs. Nearly 2 months into the project he expressed surprise this was our only bathroom and sort of sheepishly asked what we had been doing in the meantime (going to neighbors houses we are friends with). How that CORE piece of information I had stressed repeatedly during our first few meetings had slipped his mind, I have no idea. He the said he would hurry to finish. Then no one showed up for 3 straight weeks. We nearly fired him about three different times, including in mid JAN promising to have the shower done by Valentine's day (we hired him first week of OCT). Needless to say that deadline was totally missed by a month or more. Moreover key elements discussed during the planning stage were simply forgotten by him (tile wainscoting), and then when asked about them several months in he had to scramble. Early on in late OCT he had stressed the need for us to drop everything and go pick out tile so he could order it and have it there by mid NOV. Then MONTHS later when he was actually ready to install the tile (JAN), the project again had to go on hold because he had not ordered it yet... This is despite repeatedly asking him if he needed us to order tile, or front cash for materials to speed things along (not sure if he was having cashflow issues or what). Anyway, once the project was 95% done, they just had to install a glass divider (another element he had forgotten about). So that was another several weeks, then when they came to install it, they had cut it for the wrong side of the room, the side away from the shower...so more weeks to completion. By this point I couldn't even talk to him because I was so angry, but firing him when we were 98% seemed pointless. Anyway, I left it in my wife's hands, who he then took advantage of. Telling her he was giving us a "$1000 discount" for all the hassle, while charging her $300 more than the estimate and payment plan we had agreed on. This is despite us generally picking cheaper materials than were in his estimate and giving him wide latitude on specific choice just to try and speed things along. Hiring Mark was one of the 3-5 biggest mistakes I have made in my entire life. Worse than some car accidents I got into in my teens or that time I bought a super expensive bike right before we had a kid and I mostly stopped biking. The stress related to this has probably literally taken 6 months off of my life expectancy. I am serious.

Neil and his crew did a wonderful job remodeling my bathroom. I met Neil at the Home and Garden…read moreShow and was really impressed. He wasn't like all the pushy salesmen at the show. Neil was very helpful and very down to earth. They remodeled my old bathroom in a week and exactly was as requested. They took out a very old tub and put in a new onyx shower. I couldn't be happier. The crew was a great group of workers and all were very polite. In a world where it is so hard to get people to just show up, this whole experience was wonderful. Thanks to Neil and his workers. I would highly recommend Curtis Contracting LLC.

Helped with remodeling and opening up our basement. Everything turned out great! The project was…read morefinished ahead of schedule and I would definitely recommend them to anyone looking for a contractor to assist in a remodel!

Rafael and team came out and installed a gazebo that I purchased from Home Depot in a day and a…read morehalf. They were quick, professional, and did a good job. The reason for putting 4 star review is because my estimate included job site clean up and I ended up disposing the gazebo packaging materials myself. Other than that, I appreciate the work they did.

5/3/2022 Rafael Maya, RNM Flooring & Remodels LLC, remodeled…read moremy basement and did an extraordinary job! He did frame and sheet rock work as well as painting and some other carpentry. There were some areas which required innovative ideas to resolve and he offered several creative solutions which worked out very well. I asked him to do some additional work such as hanging a curtain and suspending a picture from the ceiling and painting several additional rooms and he, without any hesitation, agreed to do the work. He is very careful and a perfectionist in his work and at the same time worked very fast. He always cleaned up any mess after a day's work so that the area was very clean. His cost for the work done was very reasonable. I love my new basement; it is absolutely transformed due to his work. I highly recommend his work for any renovation. Sincerely, Meghabhuti Roth, M.D.

I went with the company 4 years ago to fix water damage to my garage and another room. Everything…read moreworked out great, no issues at all. The same issue sprung up again this year. I tried to contact them again to do the work again. I could not get a response from them at all. Do they only have 1 person answering the phones? All I could get was voicemail. I did manage to get one email reply. When I tried to follow up to set up an appointment...nothing. I tried calling multiple time since, sending more emails, and still getting no response. Not sure what they issue is there. If they don't want the work, just reply once and say you aren't interested. Definitely disappointed with this. It shouldn't be that hard to get a response.

We were impressed with Chad and his crew when they originally did the mold remediation job a year…read moreago. Everything that they said would be done was done and on time. There was a reason to have them come back a year later on another matter and they were prompt to make the time to get to the issues and resolve them in a professional manner. They were very respectful of our home, clean and laying down floor runners even just to walk in with a handful of material and tools. Relative to customer service and follow-up I was again impressed with their communication, attitude and quick response. A job well done and thank you!

We are very happy with the work they did for us, We asked if they would move the furniture out and…read moreback in since we are no longer able to do that, They did the work, replacing carpet with hard service, and painting. and then replaced everything just as it was. We love it.

After working with Plekkenpol for over five years and spending hundreds of thousands of dollars on…read moreat least three different projects, this is not a review we expected to write. We have referred them to family and friends--three of those referrals have resulted in projects--and until recently, trusted them without hesitation. Historically, price transparency was something they were willing to provide. Unfortunately, something has changed. Most recently, we were quoted $30-35K for a relatively straightforward mudroom remodel and back door installation. When the formal bid came in at a single lump sum number over $40K with some modest scope additions, we asked for additional transparency into that singular number to understand how much each part of the project was costing so we could determine where adjustments could be made. We were told that a further breakdown of the lump sum would not be provided. Over the next two weeks, we removed multiple significant items from the project scope, yet the total price barely changed in response. We asked repeatedly for greater transparency to understand what was still comprising the lump sum price we were being quoted and never received it. At a certain point, the math just did not add up, and it became increasingly difficult to reconcile the number we were being quoted by Plekkenpol with the project scope. When we expressed frustration with the lack of clarity, the response was dismissive and unhelpful. We were told that regardless of project size--even on significantly larger projects--additional price transparency would not be shared and that we should trust them that we are getting the best price. To be clear, this was not about the money--it was about transparency and partnership. We simply wanted to know what we were being charged for. Because Plekkenpol would not tell us how they arrived at their lump sum price, we ultimately chose to end our long-standing relationship and move on. We recently recommended to another family that they consider Plekkenpol, but after this experience, feel obligated to advise them not to proceed due to Plekkenpol's unwillingness to provide transparency in pricing.

Being a home owner you learn when opportunities open up, you have to quickly jump. P & I learned…read morethat this summer. We realized the asphalt on one side of the house was slanting into our house. This meant water drained toward the house. We got an opportunity to get this fixed and extend our patio. P's dad told us about Andy and we are glad he did. He and his crew were professional and efficient. Now we have properly grated side of the house and a lovely outdoor oasis.

We needed to repair and replace a driveway approach, and we got three bids. Theirs was lowest, but…read moreI was wary that might mean poor work. Instead we got solid estimates on time, a solid estimate, and really professional service and a quality job delivered as promised. Happy to recommend their crew and their work.