After researching their inventory online, I went to the dealership to look at the cars and talk with a salesperson. I explained exactly what terms I was looking for for which car (I had already done the calculations FOR THIS DEALERSHIP online). The general manager called out from his office that what I wanted couldn't happen. Of course he was not privy to the whole interaction I had with the salesman, or he would have known I had a Mazda trade in. When I told him that, he made a comment about how t that could make a difference. (Duh.) He seemed very discouraging, and I believe it has something to do with the fact that I am a woman, not a man, that knows my business. I actually witnessed the same a year earlier when I brought my car in for service. A woman was looking and he basically told her if she didn't have at least 5k down, there was nothing there for her. I have purchased 7 new cars by myself, for myself, in my lifetime. I know the routine. So anyway I will be trying Art Hill now and not returning to this dealership. read more

I had a great experience from start to finish. Sincerely made me feel like a family friend. Hayden was knowledgeable, honest and willing to help any way he could. John and Scottie were also great helping partner in my purchase. I'd recommend these guys any day! read more

They are not too good. I chose Art Hill Mazda where I found a better price and more pleasant folks. I do not like dealing with the people at Kennedy Mazda. I do not trust them. Please see my Google review for a more detailed explanation of my experience. read more

This dealership takes advantage of elderly people. They gave an elderly woman $2900.00 for a vehicle worth at least 3x as much. Then, they put it on their lot for almost $11,000.00. Anyone taking advantage of the elderly should not be trusted. read more

Kennedy Mazda is a great place to buy a car. They are friendly, low pressure and very helpful. Our Sales person was Rebecca. I cannot say enough nice things about her. She was very friendly and outgoing. Rebecca spent a great deal of time with us showing us the car, and then another hour training us on all of the new features and safety systems. If you are looking for a new or used car, ask for Rebecca. You won't regret it. Larry and Max read more

I'm very happy with the 2021 Mazda CX-30 Premium that I bought at Kennedy Mazda a few days ago! My salesman, Joachim Von Zur Muehlen, told me everything I wanted to know about the car. He patiently explained Apple CarPlay so effectively that I left there feeling excited about the new technology. Everyone I talked to at the dealership was very friendly and helpful. This is our sixth Kennedy Mazda. There's a reason we keep going back! read more

We needed a second key for our 2010 Mazda6. The car was at it's limit of keys allowed, so the computer had to be reset to accept a new key, which we bought at a local key maker. I called 3 Mazda dealerships close to me, including this one, and all 3 told me it would be $60 to reprogram, and $20 to cut it. Very specific estimates that all matched, including this dealer. The key was already cut, so it should have been $60. My wife proceeded to take the car here, and after a few minutes, they came out and told her, all of a sudden they can't do it for the estimate, and it would take "a lot more" to get it done. She agreed (not knowing what else to do), and when they were done, they charged her $150!!!!! I can understand being told a job will take a lot longer than estimated if there's a corroded bolt that breaks off and has to be dug out, or something like that, but this is a standard job done on a computer that I'm sure the service department has dealt with many times, given the uniformity of the estimates and the age of this car. I'm sure this wasn't the first time this service dept has performed this job, which is why all the different service depts were exactly the same in their estimates. If the technician is somehow struggling to get this to work this time (for some odd reason - it's odd b/c if they had had problems with this situation before, I would think they would have told us that before bringing the car in rather than surprising my wife with it once the car was there), that shouldn't be a reason to charge 2 1/2 times the estimate for such a basic job! That's something that should have been absorbed by the dealership if they ever wanted to see us there again. I'm not sure if this is a case of a woman being taken advantage of, or if they would have tried this with me too. I like my Mazda, and I will probably replace it with another one. But not from here because of this. read more

Needed some last minute repairs before a 16 hour drive across the country. They squeezed me in and were able to conduct repairs before I left. They gave me a loaner vehicle to drive for the two days my car was in the shop. Very helpful, friendly, and respectful staff. Very thankful I brought my car in! read more

This was our first experience with Kennedy Mazda and we are very pleased. Sales representative, Rebecca Hunt was beyond exceptional. She made us comfortable immediately and listened carefully to what we needed. She patiently helped us find exactly the car we were looking for. Rebecca was professional -and awesome- at each stage of the purchase, including follow-up after our purchase. She's one of the best in the region and Kennedy should give her a raise. :) read more

I had excellent service. John Zale was amazing. I was actually looking at Honda and my husband asked me to just check them out. John pointed me to the CX-5 and made me get my heart set on it. He was very helpful and made financing a breeze and they asked about $1000 less then other dealerships. I would definitely buy from them again. read more

If I could give Kennedy Mazda zero stars I would. Please be aware when you buy a new car from them they include a new car paint protector. It is called glass coat by Simoniz Glass. They will tell you that all new cars have this and you have no choice but to purchase it with your new car because it's already on there, it cost $1750. They tell you that if something should happen to the paint if you spill something on it or any stains get on the car that it will be covered under this Warranty. We bought our car from Kennedy Mazda, October 2022 and January 2024 our car was parked in a parking garage, that day there was heavy rain and a hard water type substance dripped all over our car, it looked like bird poop on the car that wouldn't wash off. I brought the car to Kennedy Mazda, their service manager, Damian Thomas told me it would be covered under the warranty. I filed a claim with Simoniz but they refused to even look at our car, they said the warranty only covers bird poop and hard water stains. I said this is a hard water stain. He said they don't cover this kind of hard water stain and he refused to answer my question about why this hard water stain is different and how can they say this stain is not covered especially since they never looked at the car, they only went by a picture that I sent. They said it wasn't covered and I needed to contact Mazda. I have no idea if the product they sell works the issue we have is that you can't use the warranty they refused to even look at the car and Mazda lied to us and said it was a no-fault warranty, they told us that we can use it anytime for any reason no questions asked. We requested a refund for the warranty since clearly we can't use it. At first they refused, but then said they would talk to corporate and get back to us but we haven't heard back from them. After several months of getting the runaround from Mazda my husband ended up doing some research. He found a household product that cost under $10 that removes hard water stains. We fixed the car on our own so this warranty is useless. We believe it is a scam. We continue to get the runaround from Kennedy Mazda asking for our money back for this useless warranty. We don't know what else to do so I have filed a claim with the Better Business Bureau on Simoniz Glass Coat and Kennedy Mazda. We are moving forward with contacting the news and doing whatever we can do to help bring awareness to this obvious scam. This might not be a lot of money but I can't help to think about how many people are being scammed by this and Kennedy Mazda knows it and they are doing nothing about it. I believe they're still selling this bogus warranty to their customers. read more

honestly cannot say enough great things about my experience at Kennedy. I have purchased three cars in four years, and my experience at Kennedy was better than any other dealer I purchased from. I worked with John to purchase my Mazda CX-5. I went into the dealer unsure of what I really wanted and needed. John spent time with me to help me get what I was comfortable with and what fit into my budget. He did not try to up-sell me or convince me to purchase a newer vehicle. John spent quite a bit of time with me over the course of the day, and was always respectful and friendly. I had my eight year old son who is a true car enthusiast with me, and John chatted with him made my son feel important rather than just another kid at a car dealership. The finance manager was easy to work with and made signing a stack of paperwork a breeze. He chatted with my husband and I as well as our son through out the process. I never felt like I was an inconvenience even though they were just about to close. He answered all of our questions and explained each document as we signed them. I have never had someone in finance at a dealership take this much time to explain the process. It really put us at ease and reinforced our decision to purchase from Kennedy. After everything was signed John stayed back and went over the details inside the car. He made sure I understood how to open the gas tank, work all of the necessary controls, and even paired my phone to the Bluetooth! Before we left with our vehicle John even let my son check out his Miada. It was the highlight of his day. He has told everyone about it. Everyone at Kennedy went above and beyond to make my experience the very best. I felt comfortable and cared for through the entire interaction from initial test drive to driving off of the lot with my car. I will never buy a car anywhere else. I am a Kennedy customer for life! read more

Be wary! And make sure you get every last item on paper before signing at this dealership! Thought I was going to have a positive car buying experience. Found the car I wanted, at the price I wanted, and bought it. During the negotiation I mentioned that the car did not have floor mats in it, and was told they would get some for me. I didn't think I needed to get that in writing before signing. This was on a Saturday, and the guy that knew where they are doesn't work weekends. Monday rolls around and the manager tells me that they won't give me floor mats because I didn't have it explicitly written in the contract. Petty, and clearly care more about saving $50 than creating satisfied customers. read more

I had a very positive experience purchasing a new Mazda 3 sedan. John Moore was very helpful and explained everything very well. I have been very impressed with the service and parts department there as well. I appreciate having good customer service close to home. read more

My experience yesterday at Kennedy Mazda was great. John Zale was a great person to work with, I felt he really listened to what I was looking for and did his best to help me find it. No pressure, no flowery speeches, just honest input and suggestions. Now I am the proud owner of a Mazda 3 that ticked all the boxes and more. Thank you John and Kennedy Mazda. read more

I had the pleasure to work with John Moore from Kennedy Mazda. My situation was not a typical car buying situation. I was looking for a Mazda 6 online and found one at Kennedy Mazda. (I live in Naperville, IL which is about 75 miles away). I called about the car but unfortunately it was sold. When I spoke with John he told me they were going to have some similar ones coming in. Thinking it was just something car dealers say, I didn't think much of it. The next day John calls and tells me of the a similar Mazda 6 that came in. This car has less miles than the one I originally inquired about and was in my exact price range. John Moore took time to send pictures to me because of the distance, he followed up with me, and even worked with my schedule to find a time to come in. We had everything in place so I got there and just worked on paper work. Now there are places that sell Mazdas and other car dealerships but this one has a personal touch. Even with the distance between my home and the dealership I would return there in a heartbeat. If you have a chance to work with John Moore, you will be glad you did. read more

I had a good experience buying a car from Kennedy Mazda. I was treated well and the price was fair. We mostly dealt with salesman John Moore and he was both knowledgeable and helpful. I would certainly consider buying another vehicle from them in the future. read more

Great experience purchasing and with service. Sure, there's a lot of paperwork buying a car, but I had my daughters with me, and they went as fast as possible to get them home. Meghan in the service department is the best. Everyone is extremely polite and professional. I'm a repeat customer and most likely will be again. read more

the employees at this place were extremely nice when I was first looking at the vehicle but when I came in to actually buy the vehicle they were extremely rude. they talked down to me and told me that the car I was going to trade in wasnt even worth 300 dollars when they had previously told me they would give me 1200 for it. would not ever buy a car here or do any buisness with this joke of a dealership read more

Great group of guys and mechanics are great. They are so competitive in pricing for repairs, which is unheard of with delears. Ask for Justin in the service dept great guy will answer all your questions read more

Kennedy Mazda - Auto Loan Providers Near Me - Valparaiso, Indiana

I walked into Kennedy Mazda looking to replace my very old CX9. John Zale showed me everything they had on the lot, asked me what I liked and didn't like about each of them. He listened to every word I said to him. I am now the proud owner of a beautiful, much newer, CX9. Thank you, John, for your knowledge and patience! read more

Had a great experience looking for a used car. John Zale helped us find the right vehicle- no pressure, very knowledgeable and a pleasure to work with. When looking for a great experience, John Zale is youre guy! read more

Very happy with my car buying experience!! Salesman John Zale knew the car's details besides also being low key so I never felt pressured. He is/was also patient when I had questions regarding all the car's charms! Very satisfied! read more

I initially went to Kennedy Mazda and met John Kale to look at CX-5's and CX-30's. John was amazing! He provided all the information I needed, answered questions, and pointed out comparisons. I left to think about it and he gave me his card, but said he'd wait for me to contact him. Very refreshing, because I don't want to be hounded! I went back the next day with a completely new idea - a Mazda Miata! John was great, he showed me all the bells and whistles and we went on a test drive. John wore a mask and was respectful of COVID, which is very important to me. I ended up getting the fun Miata and would be very happy to work with John again! Thanks for all you patience, John! It was great working with you. read more

-I found a decent used Honda online and made an appointment to check it out. The man who showed me the car had never seen it before and didn't have anything to say about it, other than to point out how shiny the tires were. -I liked the car, but shifting gears felt a little strange (it's an automatic.) I was assured they knew about it and had already ordered a part. -I schedule an appointment to buy the car a week later. The salesman spent half the time making jokes and telling me stories about his family. -I buy the car and the key-fob doesn't work anymore. I wait for 20 minutes while a mechanic tries to fix it, but he says it needs a new battery. He says he'll order a new one and I can pick it up in a week. I ask about the transmission acting strange and he assures me it'd been fixed. -I drive the car home (I live about 45 minutes away.) There wasn't enough gas in the tank to get me home. -Less than a week later, the transmission completely gives out (the car stalling and hesitating wildly whenever it shifted gears.) The dealership says they'll take care of it. They give me a replacement car to use. The repair takes the better part of a week. -The key fob they ordered eventually comes in (much longer than expected.) the dealership says they weren't able to sync it up with the car, so I'll have to make an appointment with a Honda dealership to have it synced there. I double check that Kennedy Mazda will pay for it. The head mechanic at Kennedy Mazda shrugs his shoulders and says "maybe." -After I complain a bit and make a few phone calls, they agree to cover the costs, but it was still a tremendous waste of time. -Less than 2 months later, the air conditioner died. -Less than 3 months later, I get an oil change and my regular mechanics say the wheels are horribly out of alignment. -The best thing I can say about Kennedy Mazda is that the younger woman working there was very nice and polite, but she was just a receptionist. -I advise people to steer clear of this place. I had a miserably experience, was treated with a complete lack of respect, and I'd recommend going anywhere else. read more

Inquired about a vehicle online and bought it the next day. Hassle free and honest. John Zale and Andrew Thompson were both very helpful and easy to work with. read more

Horrible service and incompetent service team. We bought our Mazda CX5 and returned shortly thereafter with concerns about noises coming from our front brakes. Meghan Krull (rude & arrogant about her past experience at Nissan?!?) and her service team looked at our brakes and deemed the front to be at 5mm, and the back brakes needed to be replaced (which they only paid for half). We explained the concern was from the front and they simply sent us on our way. We went for a second opinion at Continental Mazda and a third opinion at Autobarn Mazda which BOTH said the front brakes needed to be replaced. Meghan Krull dismissed our concerns. Autobarn Mazda reached out to Mazda Corporate for us and had the front brakes AND rotors changed at no cost to us. The left inner front brake pad was at 0mm and the right inner front brake pad was at 2mm (must be 5mm to be Certified Pre-Owned which the car was). DO NOT BUY FROM HERE AND DEFINITELY DO NOT GET YOUR CAR SERVICED HERE as the team does not understand that there are both inner and outer brake pads to each wheel, and they definitely don't have any conflict resolution skills or customer service skills. read more

Personal service is almost nonexistent these days, but not at Kennedy Mazda! I requested a certain car and voila! They found it! Most dealerships only want to sell you what they have on the lot today; not Kennedy. They listen to the customer and deliver at a fair price! Thanks to Andy, Rick and Syd who delivered it...great experience and I have a great car! XOXO read more

These guys are the best! No hassle, no haggling, no frills. They answered all of my questions, gave me a great deal, and made the buying process super-smooth! read more

beware !!! shady dealership !!! dishonest people !!! this dealership kennedy mazda tells you what you want to hear to get your sell...our salesman was extremely nice & we were up front with him, did not want a vehicle if it would not pull a camper (not a pop up camper either), specifically asked him at least three times or more "what is the maximum towing capacity on this vehicle" ?? i told him i didn't want to trade my vehicle in that was four years newer, 40,000 less miles & $115.00 less in monthly payment if this yukon would not pull a camper...we were told this gmc yukon would pull up to 8900 lbs., would be great for what we wanted it for...so, we traded...what a huge mistake for we had a car that wouldn't pull a camper that i loved to now having a gmc yukon that won't pull the camper of 6400 dry weight, gross max. weight 7600, below the weight we were told by kennedy mazda dealership...low & behold to our surprise this gmc yukon's max, weight is 5200 lbs. definitely far off from what we were told by the salesman...he is very apologetic although apologetic doesn't pull the camper nor fix this problem of lying to us...extremely discouraging on our behalf for one of kennedy mazda dealership's manager (rick) was like this isn't our companies problem, we sold you the vehicle, it is a done deal...you should have checked this out before purchasing the vehicle..sad, that you can't believe their car salesman & kennedy mazda will not stand behind what their employee tells customer's...there are to many decent car dealerships around the valparaiso, indiana area i would suggest going to rather than this dealership where they are not honest or stand behind what they sell !!! one surrounding dealership told us they should buy back this vehicle since they gave the wrong information to sell it, this manager (rick) doesn't even return phone calls like he says he's going to do after talking to the salesman & owner...another story told by a manager this time...i wouldn't recommend this kennedy mazda dealership to anyone to buy a vehicle from at this point a time...will post in the future if this company stands up to what they sell & what their employees tell people...beware folks, sad to say !!! read more

We had visited almost all the car dealers and as it was getting late happened to stop in at Kennedy Mazda and were so glad we did. We found a great car in our price range with no hassle. They stayed open until we were completely satisfied and all our questions were answered. Follow up has been fantastic. read more

The dealership is clean, friendly, and welcoming. Bob Jurkowski was an incredible guide throughout the car buying process! I would definitely recommend that anyone ask for him; he's kind, knowledgeable, and patient. read more