Brand new car broke down when we were on a test drive! Congrats on not taking care of your cars…read morebefore we test drive!! We had to get a ride back! What a place! Oh yeah and when we did make a deal they kept trying to up charge us on warranty and anything else they could finagle out of us. They are a joke! Go some where else! Not a good look and I would never go to this place again.

I bought a used car from Victory in June 2025. It is now April 2026 and the vehicle broke down. I…read morehad it towed to Victory since I bought their expensive warranty, and they said it needed 4 spark plugs and an injector cleaning for $898!!! We had it towed to another shop who verified there is no compression on coil 2 which means we need a new engine!!!! As far as selling a bad car and then misdiagnosing the repair.... NEVER AGAIN! Go somewhere else. Trust me!!!

I never leave reviews but after reading the negative posts, I felt the need to counter the poor…read morereviews. I moved into the area two years ago and started to regularly service my two Jeep vehicles at Castle. I have had only great experiences with the service department and will continue to service there in the future. They are very courteous, professional and very accommodating---working around my schedule to arrange time and dates for service. Having been in the auto industry for many years, I know it's human nature for people to post negative experiences vs. positive outcomes, and Castle has always gone above and beyond for my family.

The sales "manager" Ricky was the worst. he treats his customers in a rude, dismissive,…read morecondescending manner. I went in ready to buy a vehicle and because of his behavior I stood up and left in the middle of working the deal. I have bought multiple vehicles here, but because of this one experience I will not return no matter how comvenient.

If you purchase a vehicle from here be warned you are SEVERELY overpaying. I purchased my 2017…read moreToyota Highlander from Another dealership in Lake county . I saved $5500 for the exact same vehicle/model/everything was the same. This dealership is close to my house so for maintenance I took it there. BIG Mistake! They put my tow package on crooked, and my AC wasn't working which I didn't know at the time but they passed it on my routine maintenance, I had to get the AC checked out at a separate appt two days later and they messed that up too. I'm disappointed with my Toyota in general, poor quality. Stick with Honda or another company. Either way, don't buy from Lakeshore!

I just bought a new 2020 RAV4 HYBRID from Mark Ramirez at Lake Shore Toyota and I am over the moon…read morethrilled!! Mark was an incredible salesman and allowed me the time and space to buy this car the way I wanted and needed to. Every member the Lake Shore team is kind, patient and friendly! Thank you for the great experience!

I love my 2025 Jeep Grand Cherokee that I bought from Gary Hazell. He did a great job explaining…read moreeverything to me and was very patient while I was trying to figure out what vehicle I wanted to go with. I had a great experience overall. I will continue buying my vehicles from them.

Bait and swap throughly disapointed agreed on out the door price then tried to charge $1000 gap,…read moretaxes, and other fees.

I bought a car from Wheels Unlimited even though I live out of state and I had a fantastic…read moreexperience. John took care of me from start to finish and the car was in great condition when it arrived. I've purchased many cars before and this was the easiest and nicest car buying experience that I've had. John answered all of my questions about the car, drove the car to a PPI for me and worked with my auto shippers to get the car to me. Seriously, he couldn't have been nicer. It was a pleasure doing business with you, John! I love the car and thanks again for all of your help. Without hesitation, I would buy a car from John and Wheels Unlimited again.

I've looked at several cars here in the last few years and they're always exceptionally clean, just…read morenot always what I was looking for. John S, the GM and salesman, is very easy to work with. No pressure and no bs. I just bought a 2012 Chevy Malibu there a couple weeks ago. Very happy with the deal I got and with the car. Had a small issue come up about a week later, and they took care of it! Very impressed. Will definitely go back for my next used vehicle.

Matt Miller was helpful, attentive, and kind. Finance manager, Connor, was also knowledgeable and…read morehelpful.

Do not purchase a vehicle from Currie ford! Everything they do is double talk and BS. If you have…read morean issue with your purchase don't bother to get any assistance from them.

Went in one night to look at a used Subaru Ascent. Reece greeted us & promptly showed us the…read morevehicle. He was even kind enough to pull the vehicle up & keep it running since it was below 20 outside. We came back the next day asking to look at one with less miles on it. We test drove & looked over the vehicle for quite some time. We asked for an additional test drive to let our mechanic look over it after wanting to purchase the vehicle. Reece started the pre approval process for us while we did this. Overall, this was the best car buying experience i have had in my entire life. Reece was not only extremely professional, he WAS NOT pushy in any way. All the other workers we encountered were also extremely professional & kind. If we ever go to buy another Subaru, or used vehicle they may have in stock, I would 100000% go back to this location to do so. An added bonus to this location? They have a play area for kids to play! They were even kind enough to allow my son to take Stitch with us on our test drives!

Had a great experience working with Castle Subaru in Portage! Reece and Stephanie were great to…read morework with. No pressure, they were very patient with me and looked into everything I requested! I am happy with my purchase as well as the customer service I received from Reece and Stephanie.

I had a great experience from start to finish. Sincerely made me feel like a family friend. Hayden…read morewas knowledgeable, honest and willing to help any way he could. John and Scottie were also great helping partner in my purchase. I'd recommend these guys any day!

They are not too good. I chose Art Hill Mazda where I found a better price and more pleasant folks…read more I do not like dealing with the people at Kennedy Mazda. I do not trust them. Please see my Google review for a more detailed explanation of my experience.

Daughter followed up with her 2nd test of oil consumption. Manager stated 1.1 quart low, verbally,…read moreyet in writing 1-quart low after a 1,00o miles. Also verbally stated they added oil and stated on receipt. Car arrived home a I checked her oil level ""severely low". Returned car next day and added 1.5 quarts of oil. You be the judge, yet will never go back to this place. Note: If you go for an oil consumption test. Make sure you check oil level b4 departing as they add 5.0 quarts when a 2022 Seltos EX 2.0 only takes 4.2 q. - Joke!!

Bosak Kia is now Graff Kia (not yet listed on Yelp) but whatever thd current name, the customer…read moreservice we've received from Austin, its service manager, has truly been been extraordinary! We live in north suburban Chicago and not northwest Indiana, and ran into a major engine issue with our 2020 Kia Sportage enroute to Cleveland for our daughter's law school graduation. We initially has the car towed from an I-90 oasis to an AAA repair facility but when it became clear this was an engine problem had it towed again to Graff (then Bosuk) Kia since the car was still under Kia's powertrain warranty. We had to take a rental car to the graduation and (from there) a planned trip to upstate NY, all while our Sportage was being repaired. Austin greatly helped us with documentation issues, which kept the bill more affordable, and he ensured the car was repaired and ready for pickup when we made the return trip through Indiana. Last month, we had an additional issue with the Sportage and we brought it into McGrath Kia, near home. The resolution included replacement of several parts that had just been installed by Graff (then Bosak) Kia months earlier. Since both facilities are certified Kia dealers and the May 2025 repairs were under warranty, we expected our costs to be largely covered. However, McGrath Kia would not honor another certified Kia dealer's warranty, and Kia's national customer service center backed them up, stating that the warranty was only valid with the dealer that provided the service (about 2 hours drive from us). Pretty upset about paying a second very expensive car repair bill within 6 months, I called Graff Kia and spoke with Austin, who told me that he/Graff often honor warranties on work performed at other certified dealers. It required him to fill out extra paperwork -- he suspected that to be McGrath's issue -- but he was very willing to do it. While we had to initially pay the McGrath bill out of pocket, Austin let us know that we will be reimbursed us in full. This is what excellent and honorable customer service looks like!