Got a new battery put in. When I picked up my car it was covered in snow and it took an hour to get…read moreit shoveled out. They left my care with very low tire pressure. I was not pleased with the customer service. The positive is my battery works.

I took my car here a few years ago and they charged over $500 to replace four locking lug nuts. I…read morebrought them the lug nuts for the replacement, and the receptionist smiled at me when I told her she must be mistaken. I took my GMC terrain to them years ago and they were supposed to replace the catalytic convertor through a special warranty as it was consuming oil. They never replaced the catalytic convertor regardless of the fact that the warranty was approved and now my truck is running into issues because of the catalytic convertor. On my recent visit they failed to replace the catalytic convertor and had the audacity to try to upsell me on brakes and tires and junk that was obviously redundant. They put in an oil treatment that was redundant and charged me $70.00 for the can which costs twelve dollars at Wal Mart. To top it all off they took my truck to Manitowoc to pick up parts and stated it was a test drive. I was charged $200.00 for a diagnostic that did not produce any results! I spent three hundred dollars at Sheboygan Chevrolet Buick GMC Cadilac so they could pick up a part for a completely different vehicle in Manitowoc and as usual my truck comes out of this place worse than it was when I took it in. Sheboygan Chevrolet is concerned about one thing and that is how much money they can bleed out of its customers. I do understand the overhead this company faces however, I can guarantee you that their profit margin FAR exceeds any overhead they may have.

Really respectable business. I had my car taken here,…read morealthough nothing turned out to be wrong with it, they checked it out made sure everything was fine, test drove it multiple times and they didnt charge me anything.

They do great work at reasonable prices. Consistently solid and gives good advice. We get our…read moreroutine maintenance done here and any repair needs that pop up. Highly recommended.

The staff at international Toyota are all very friendly and helpful. Not at all pushy. I would…read morehighly recommend buying a car here. Chris was our salesmen and he was great! Will definitely buy here again!

They will sell you a car with a one year manufacture, warranty, bumper to bumper. But it's like…read morepulling teeth to get them to fix anything. I bought a 2018 octane red Dodge charger. I've brought my charger to the shop for repairs somewhere around 7 to 10 different times within one year and multiple times for inspections of parts or sounds or noises that for some reason they could never see, hear or fine. But as soon as the warrantee run out, they're able to identify the issues. So I would have to say truthfully, all the issues have been resolved after me stressing about them being fixed. Except for a ticking sound that was coming from which they are calling the solenoid. They're claiming that it's a normal ticking sound from the Dodge charger. And as of this point, they are the only ones that agree with that statement. I am currently going through the necessary process to get a couple second opinions to find out if this is true or not but as far as my experience, I will not buy another car from them and I definitely will not recommend anyone to buy anything used from them. Most of their vehicles come from auction With cheap fixes or touchups just to get the car sold. My car only had 47,000 miles and the entertainment system went out over $2000 to replace was having problem with the car computer or the brain and went to a car wash and the front paint on the bumper started flying off as if they did a cheap paint job or Didn't inspect the car that well. Now I have to fork out $1000 to have the front bumper repainted and I've only had the miracle for one year I believe right around $40,000.00 too many issues for just one year of ownership

Keeps an eye on vehicle sales and sends shady "vehicle protection plan" letters to buyers. The…read moreshady part is that the letter borderline suggests that you are supposed to buy it from them.

Just bought a Hyundai Ioniq from Van Horn. Probably the smoothest interaction I've ever had with a…read moredealership. Got good prices for the purchase and trade-in. My salesman Jim was great about communication and easy to work with. Got the usual questions about signing up for post-purchase warranties etc but no hard sell. Definitely would go to them again in the future.

The entire team at Van Horn Hyundai in Sheboygan were A+++. It really was a team effort, including…read moreRyan, Aaron, Peter, Mariah, and Sara. I would speculate I was neither the most nor least demanding customer, but I was purchasing a car from California, so there was definitely some additional requests, including videos and pictures. Ryan and Aaron were especially helpful with answering questions and making sure the process went smoothly. Their patience and response time stand out as especially helpful. In an age where customer service is a mixed bag at best, Van Horn stood out as a throw back to a time where customers were treated professionally and going "above and beyond" was a part of the job. Thank you, Ryan and Aaron! Thank you to everyone at Van Horn Hyundai!!!