We drove up from Milwaukee to test drive a GMC Acadia in the All Terrain trim since no one in…read moreMilwaukee seems to order the that way. But after we drove one, we decided instead on a Chevy Terrain. We worked with Shakira Wery, who is pleasant, professional, and extremely knowledgeable about the products. In the end, we didn't come to a meeting of the minds as they say. But if you're in the market for a Chevrolet, Buick, GMC, or Cadillac, you might find it worth your while to make the short drive up to Sheboygan.

Just took my wife's 2025 GMC XT5 to Sheboygan Auto Service to have a nail removed from the rear…read moretire. I drive the vehicle into the service bay and the service tech says they charge '$40 to remove the nail and plug the tire' that's fairly new. I said that was shocking that they would charge a customer $40 to pull a nail out of a tire. He said talk to the service manager, he's here. The service manager at the desks confirms that they charge a whooping $40 to fix a nail in a tire. I said okay, that awfully pricey for 10 minutes of time and a 50 cent plug. I said its cheaper down the road. I sat down and started to call Brett Towing to check prices and the service manager see me calling and comes up to me and says "the tire repair with shop fees and taxes is $50 total" I said "that is absolutely outrageous' and that Sheboygan Auto just lost a customer". I told him I was going to back my car out of the shop and go down the road to Brett's Towing and Auto Repair. I ask Brett what he charges for tire repair, he said $39 with taxes. I had Brett repair it and saved $11. I also called Pomp's tire after the repair and they quoted $39.24 which was with taxes. Sheboygan Auto is ripping people off big time. I bought our 2025 Cadillac XT5 from them and we WILL NOT GO BACK there for any new cars and services. They don't care about their customers. All they want to do is rip them off with their services. Their oil changes are also extremely pricey compared to other Sheboygan auto service places that do the same oil change and vehicle inspection services. Beware.

I have been a customer of Concept Motors for about 8 years now. I have purchased a large vehicle…read morethrough them for my family. They helped me find just what I was looking for at a very reasonable price. It is still running great after 6 years. I also take my other vehicles in for oil changes. They are very helpful for me by troubleshooting smaller repairs and maintenance issues and helping come up with cost-efficient solutions. I enjoy their selection of water, coffee, or soft drinks while I wait in the lobby. They are friendly, and their music playlist really brightens my day. But the main reason I keep coming back is I know I CAN TRUST them. Thank you Zach and Mike!

From the owner: Concept Motors Inc. is an independent dealership that was established in 1990. We specialize in…read morelate model, low mileage vehicles with an emphasis on imports such as Toyota, Honda and Lexus. The "concept" is to offer our customers like-new vehicles with the balance of the factory warranty without paying new car prices. If you can't see the difference, why pay the difference? Plus you deal directly with the owners. No high pressure sales! We look forward to talking to you!

I had service scheduled w/Karl on my truck for Tuesday 1/27/2015. I could only drop the truck off…read morethe Friday before. Imagine my shock and surprise when Karl called an hour or so later after getting my vehicle to him that he called me with the exact diagnosis and repair cost. After approval, another call from him another hour and a half later....it's done and ready for pickup! That blew my socks off. Karl's labor rate is very reasonable, when compared to the service and expertise you get from him. For future service, I'm patronizing Karl's garage and I highly recommend this business to anyone!

Really respectable business. I had my car taken here,…read morealthough nothing turned out to be wrong with it, they checked it out made sure everything was fine, test drove it multiple times and they didnt charge me anything.

The staff at international Toyota are all very friendly and helpful. Not at all pushy. I would…read morehighly recommend buying a car here. Chris was our salesmen and he was great! Will definitely buy here again!

We came in after having my previous car die. I had a pre-approval from a credit union and was…read moreinterested in a particular car. The credit union did not take into account the car I was looking at and we could not buy it. Ron found a car we could afford within our budget constraints and took care of the whole thing the next morning, in fact, it was a better car then we anticipated. Brandon went through all of the details and explained things thoroughly to us - he was just great! Everybody was super courteous and kind - they have easily earned our business. Tom and Marjorie Drehfal Mequon

STOP DONT GO HERE!!! Will sell you cars that are not ready to be driven. Will lie to your face &…read moresell you extended warranties. The car we bought had blown out shocks & gasket leak. Also, the drivers side handle would not open from the outside. Advertising for vehicle on the specs was not accurate. Sales person said he doesn't work off commissions... BS. Would tell every friend & person you know to avoid buying a car from here at all cost. Literally! Zero stars... 0

The entire team at Van Horn Hyundai in Sheboygan were A+++. It really was a team effort, including…read moreRyan, Aaron, Peter, Mariah, and Sara. I would speculate I was neither the most nor least demanding customer, but I was purchasing a car from California, so there was definitely some additional requests, including videos and pictures. Ryan and Aaron were especially helpful with answering questions and making sure the process went smoothly. Their patience and response time stand out as especially helpful. In an age where customer service is a mixed bag at best, Van Horn stood out as a throw back to a time where customers were treated professionally and going "above and beyond" was a part of the job. Thank you, Ryan and Aaron! Thank you to everyone at Van Horn Hyundai!!!

Just bought a Hyundai Ioniq from Van Horn. Probably the smoothest interaction I've ever had with a…read moredealership. Got good prices for the purchase and trade-in. My salesman Jim was great about communication and easy to work with. Got the usual questions about signing up for post-purchase warranties etc but no hard sell. Definitely would go to them again in the future.