Got on one of their buses right off the cruise ship. No fuss, no muss. Fair price. Clean bus…read more No worries. Made it into Glasgow in about 30 minutes. The return trip was totally different. Apparently the bus is now a city bus making many stops and filling with all sorts of passengers, not just cruise passengers. And I mean packed full! Ridiculous! I felt badly for anyone waiting at a bus stop. They were greeted with a packed bus full of disgruntled riders. Eventually, we got close to the cruise terminal and, without much warning, were told to exit and get on another bus that was waiting. We did so and made it to the terminal in a couple of minutes. Having read some reviews on Trip Advisor (while crammed on the bus), I noticed that this situation is not new and is really a regular occurrence. My advice - take a taxi or the nearby train.

Not on schedule. Wrong pickup locations. Horrible company. Buses are nice but very unorganizedread more

Couldn't find a place to leave a review elsewhere, so here goes!…read moreWe booked them from Claonaig to Kennecraig ferry. David picked us up and was so kind--he let us know our ferry ended up getting cancelled, and he brought us farther into Tarbert to spend the day until the next one. He helped us our every step of the way, checking that the ferry made it before he came back to pick us up again, holding our bags for us while in Tarbert, and just generally being very friendly. Thanks David and Pep Cars!

We had excellent service and good communications from PEP Cars. Based in Tarbert, Scotland, they…read morecoordinated pick-up in Edinburgh with multiple stops along the way to Kenna Craig ferry. Same great service for the return journey. Our driver was Colin: safe, reliable and good company. Highly recommended.

We used Henderson Hiring for the transport of our luggage while we walked four sections of the…read moreKintyre Way. The service was excellent -- staff friendly and welcoming. Our luggage was safely deposited as previously arranged, and was always awaiting our arrival after each day's walk.

A very useful and good bus station, all under cover, in the centre of town. You'll find it at one…read moreexit of the Burns Shopping Centre so it couldn't be better placed! Even if it's raining you can finish your shopping in the mall and get straight onto a bus without getting wet. If you find there's a wait till the bus you want, it's no bother going back to do some more shopping in the meantime (for a woman anyway!!) The drivers all seem very pleasant and the buses are clean and well looked after. The buses don't always run to time very well and there can be a bit of a wait. My only other gripe is that they sometimes come into a different number of stand to what you expect, so, even if you'd been at the front of the queue, by the time you rush over to where the bus has stopped you might find yourself at the end of one!! There is an undercover waiting area with seats and several electronic departure information screens which are very useful. There's a nearby newsagent just inside the mall which sells snacks and drinks. Kilmarnock is a fantastic 'hub' with buses going to other towns and villages in all directions. I particularly like the quick service to Glasgow from here but the one I use most is the one which takes me home, if I have too much shopping to walk back.

Really wish I had asked friends before booking with Mitchells as I didn't realise quite how…read morenotorious they are for poor vehicles. The van we hired broke down outside our house and we tried getting in touch with Michells supposed '24 hour' breakdown assistance (it's not). This mobile number goes straight to answerphone and no one called us back (we tried about 20 times over 4 hours and left many messages - getting increasingly irate!). We surmised when four hours had passed that probably the rescue men were too busy trying to fix Mitchells' other vans that had also broken down. Out of a 24 hour hire we lost several hours and no one from Mitchells has been in touch since to apologise or offer us a refund - despite us getting in touch with them.

I was looking for a hire car and I like most people shoped about ( phoned them all how sad i know)…read moreMitchells Hire Drive was the best on price so I decided to go to them. I went to there office in Rutherglen Glasgow and I was welcomed by Helen she was excellent at her job very knowledgable. and very helpful to all my pacific requirements. Thank you Helen for your help. I was given the car and the valater showed me round and explained how the vehicle worked and on return they even took me to the garage to pick up my own car... NOW THATS A FANTASTIC SERVICE. I will recomend Mitchells to everyone John N