4 train lines at this train station. For changing to Largs, Glasgow Central,other places too…read more Staff here meet you off the train and make sure you are on your next train when changing trains. Toilets too.

member of staff shouted at me i was only trying 2 help…read more he was up close i wasnt doing anything

I wish it could be possible le to give Zero stars…read more ScotRail is undoubtedly the worst train line in Europe (and believe me, we've experienced some bad ones). It all began with a slight delay and the staff's desperate attempts to push everyone onto the train regardless of their assigned seating. First Class was a complete joke. Not only were we forced to take seats not assigned to us, but there was also no place to store our luggage. As a result, everyone's baggage was left in the middle of the aisle, creating a huge safety hazard. Our section, First Class "A," had 9 seats. A service staff member came into the coach to offer drinks and food two and a half hours into a three-hour ride, clearly rushing the service. The tables were filthy and stained, and the coach itself was dirty and poorly maintained. The upper luggage rack rattled the entire way, which is ironic given that they promote the First Class coach as a "quiet coach." The complimentary WiFi was terrible, compounded by the fact that the charger plugs didn't work. The staff are careless and rude. You reserve a seat and are given a seat number, but the staff can't tell you which coach you should be in. Even the staff on board don't know which coach they are in or how the coach letters are organized.

Bad enough service, but when you write to customer services it is even worse, four months to get…read moreany kind if response or apology, even the CEO is no better, an offer of £25 goodwill gesture is not what was needed, and understanding and genuine apology rather then excuses would have been far more welcomed. Booked seats, but carriage was closed, no seats, eventually was given a seat by a kind lady, only to be told to move trains to another platform, so lost it again! Unsafe definitely, packed like animals, (they get more space by law) no ability to see toilets let alone get to them, Scotrail should have paid me to suffer what I had to with them, and no one cares at Scotrail, £250 would not cover the pain suffered using what no one could ever call any kind of service.

Lovely train station. Its getting rebuilt after a big fire. The Troon town has lovely clean…read morestreets, beaches, plenty shops, and cafes, lovely people. Very friendly. Its, a stunning place to stop off.

This is a real nice train station on the west coast ideal spot for the nearby beaches. The train…read morestation has two waiting rooms with public toilets and a wee shop selling magazines and tea / coffee.

A very limited stop along the Kilmarnock Glasgow line. 2…read moreplatforms one northbound one southbound. Plenty of parking with 2 free car parks one on each side of the line which is really helpful as it is a bit of a drive to get to the other side. Since the renovation and addition of the second platform it is now a great shortcut to the other side of the tracks. Limited facilities 2 self serve machines one on each platform but only card payments or ticket pickups. No toilets or heated shelters.

I was in Troon for business, and stayed at the Marine. The staff, facilities, and history of the…read moreestablishment made for an amazing experience. Definitely order the pancakes at breakfast.

This is a tough review. The food and bar were great for drinks. Nice views. There's a certain…read morecharm to it. But in the end the rooms are very small even for European standards. It's tough to manage even opening luggage for 1, much less 2 people. There are no drawers. No hangars. Theres an annoying amount of drinks to buy in the room that take up valuable space. Things didn't work - phone, radiator, fan, sink. The bed in their 'king' room was a full size. I wanted to give it a higher rating for charm but simply can't until they make better use of the space in each room.

Although the staff are lovely the departure lounge has limited choice. We stopped for a Starbucks…read morecoffee and the lady who served us was friendly and chatty however once in the departure lounge - too long a wait with little to do. In saying that, I do like the fact that the airport is on my front door rather than the usual hike to Glasgow or beyond.

Once you get past the cringe worthy "Scotland: Pure Dead Brilliant" slogan that welcomes foreign…read moreguests to our country, Prestwick is actually a rather nice little airport. A couple of tourist tat shops and a cafe have now been complemented by an excellent little vintage football stall and a Peckham's deli and snack bar, while WH Smith's offers all the standard airport fare. Overall, it's clean, relatively laid back and friendly. Now of course, as the home to Ryanair flights, "Glasgow Prestwick" is actually nowhere near Glasgow, but during the day, getting to and from the city is no problem given the closeby proximity of Prestwick train station. Indeed, your flight ticket will bank you half price travel, 3.50 for a single. Should you arrive after 11pm, however, you will have to board a fairly grubby and over-priced bus which stops at both Glasgow and Edinburgh. Booking this in advance is strongly advised. Other than this, my only complaint is its failure to acknowledge the fact this is the only spot in the UK Elvis set foot in. I mean, I know they've put down a plaque, dedicated an entire restaurant to him, plastered the walls with Elvis memorabilia and erected a 10ft Elvis timeline which lists "Elvis visits Prestwick Airport" among the biggest achievements in his life, but is this really enough to commemorate the five minutes the King spent in Ayrshire as he changed flights? I think not.