They told us to pick up our vehicle by 9:15am, they even admitted to us on the phone that we…read morearrived before 9:15am but because the paperwork was only finished at 9:22am they charged us for a whole other 12 hours of storage. Front desk guy said he is just following company policy... okay that's fine. I called the manager lady, she said too bad... she handed the phone to the owner who was sitting next to her, dude just went off at me. Told me I can take him to court if I want to. What a stupid thing to say when all I'm asking is to be reasonable and not charge me for 12 hours of storage. To top it off... the reason they didn't open the door right away was because their employee Mark was playing Xbox inside.

We arrived before the time they told me to arrive by to avoid an increase in fees, which they…read moreadmitted--but since the paperwork finished a few minutes late, they charged us for an extra 12 hours. The front desk said it's "policy." The manager didn't care and the owner rudely told me to take him to court. Meanwhile, their employee was playing Xbox instead of opening the door qhen we first got there. Ridiculous!!!

Art made my day! A delightful person, thorough and a great…read morerepresentation of Easy Towing! He made lemonade out of lemons and towed my "sick" car to the mechanic from my home, this morning. Thanks Art!!

They seriously lived up to their name! We slammed into a pothole that took out our right front…read moretire, and then called our insurance company to sort out getting us towed for a replacement (our car doesn't have a spare, nor a jack, how stupid). They reached out to Easy Towing, who was there in about 15 minutes despite the app asserting it could be up to an hour. Art took lots of pictures, and was careful with our front bumper (it was pretty low and the flat didn't help) and got our front and back wheels off the ground and the car towed away to the dealer in about 15 minutes more. We heard from the dealer later that night, the flat was fixed by 10pm, and we picked up the car the next morning. Thanks, Art and Easy Towing for making a painful experience as painless as possible!

Great availability, communication, and service. Highly recommend based on my experience.read more

Awesome service! We needed a tow to a tire repair appointment with one day notice and Trevor was…read moregreat! On-time and communicative, highly recommend!

Doug's Affordable Towing has high reviews because they do a great job. Simple- quick to the point-…read morechances are you are reaching out to them because you need something moved, and you want a good price. There's not much more to it than this... I recommend them with five stars of confidence, the person that I worked with was named Justin, and he was a wonderful sales associate. I found him pleasant to be around, was able to do what I needed him to do, and it did not take long. Applaud and highly recommend.

Doug's Affordable Towing is the BEST! I spoke with the owner to schedule a tow for my dad's PT…read moreCruiser. He was friendly, professional, super accommodating and communicative. A truck happened to be available right away and Justin met me at my parent's house to tow my dad's dead car down to the mechanic. My dad loves that car and Justin took very good care of it. He was friendly, professional, efficient and careful - a genuine pleasure to work with. State Farm covered the tow and Doug's made it very easy in that regard as well. I highly recommend this company - the best tow experience I've had yet.

This was a complete disaster. In short, they did cosmetic repairs over frame damage, despite…read moretelling me multiple times there was no frame damage. The repair took multiple attempts and 3 1/2 months. The panels and doors were all misaligned and had gaps. I had it independently inspected after repairs were complete and that shop told me that the repairs were "egregious" Insurance ultimately declared it an "obvious total loss" after $16000 was spent fixing it. Stay far away.

CARSTAR of Bothell did a great job replacing front air dam and repairing bumper on our GMC. From…read moreour first visit to get free inspection, they offered excellent, personal customer service. David was helpful and thorough. Estimate was slightly lower than competitors, but their customer service really stood out. Frequent communication-they called us every other day with updates. Car returned clean and looking great! We did not go through insurance, so I can't speak to that experience.

Customer service is rude and very unprofessiona. A middle aged or old lady answered the phone and…read morehad a very snarky attitude, asking if she could please finished, when I was giving her additional information on my car. A complete weirdo.

Mac towing provides quick service and fair charge. Great communications too. Recommend.read more

Last night I had not one, but two tire blowouts while driving with my 3-year-old daughter in the…read morebackseat. We were stranded in the Shoreline Safeway parking lot, and I was overwhelmed and unsure how we'd make it home safely. Thankfully, I managed to get one spare on and drove to O'Reilly's, where an amazing man named stepped in to help. He quickly called someone to bring an additional spare. Billy arrived made sure my daughter and I could get home without damaging my vehicle or putting anyone else on the road in danger. Billy's kindness and quick action were truly a blessing for my family. In a moment of stress and uncertainty, he showed up and made sure we were safe. I cannot thank him enough. Also, if you happen to see any negative reviews tied to his name, please know they are from someone who previously stole his identity (there's even a Judge Judy episode about it). Those reviews don't reflect the incredible person he is. Billy, you are an angel -- thank you for helping us and for keeping the roads safer for everyone!

Suuuuuper nice dude. Very professional. Helped me get a car out of a driveway I've been trying to…read moreget rid of for ages. Many thanks!

For the first time I was referred to this business! I thought I would try them to see if they were…read morehonestly one of the top places! I needed my vehicle towed now. I called them and in five minutes. They're on the way to pick up my car! They responded to me immediately! I will definitely recommend them to my family and friends. I was truly impressed, you will be too!

Worked with Ben and he was amazing! He was able to coordinate a time to pick up my vehicle and I…read moredidn't have to miss work! He was very kind, patient, and accommodating. He communicated and gave etas throughout the entire process. He even sent me before and after photos to confirm drop off. Great and easy process!

Towing service and battery charging by Christoher on March 21,2026 pm. Towing from Bothell to Lake…read moreCity Toyota, through AAA, Christopher was exceptionally patient, accommodative and provided outstanding help. Thanks and Best wishes to Christopher.

Eric arrived to help us with our rental Mercedes flat tire. Our intent was to have him tow us to…read moreLes Schwab, someone we feel we can trust to sort us out. He advised our run flat tires would get us where we needed to be, then offered to take a longer look for a leak. Charged the tire up and did locate the puncture in a likely repairable location. Great news! But wait, there's more: he had a plug to try and BAM! we were good to go, as good as it was going to get. Call Eric, he will make it happen.