I hired Premier House Care after a heavy storm caused a ceiling in our downstairs bedroom to…read morecollapse. At first, we assumed it was a roof leak, but after a thorough inspection, they discovered the real issue was a corroded water pipe upstairs. The team was professional, responsive, and transparent throughout the entire process. They cut into the upstairs wall to locate the leak, removed the damaged pipes, and installed new PEX water lines with high-pressure fittings. Two separate leaks were repaired. They also cut out and replaced the damaged ceiling and walls downstairs, furred out areas to create a flush finish over the old plaster, and reinforced damaged studs and floor joists. All drywall work was completed with finishing and painting included. They even took care of debris removal and sealed a minor leak on the roof for good measure. The entire project came to $8,280. Given the scope and quality of the work, I felt the pricing was fair and well worth it. Premier House Care made a stressful situation much easier to deal with, and the end result was top-quality. I highly recommend them for any plumbing, structural, or general repair needs.

Premier has done a fabulously good job removing an old wooden deck and replacing with a new…read morecomposite deck with metal rails. The deck was framed which added even more to the look! Will use them again for my next project!

The salesman was attentive, I did my research on the company, and despite rain delays, as well as a…read moremisunderstanding between myself and the scheduler, the crew appeared on time and did a great job. They protected the windows and shrubbery from the old roof materials that were thrown down. My complaints: I was told they would charge me $75 per sheet of plywood that needed to be replaced. Interestingly, they bought 3 pieces of heavy-duty plywood (which does cost that much) and 5 pieces of lower-quality pressed board plywood (in which a substantially lower price would have been charged.) When I questioned the female employee who came after the crew left why that price for the low-grade quality plywood, her answer (and I kid you not!) was "for labor and clean up). Hmmm. Those costs were included in the estimate. Okay. The crew was ALSO SUPPOSED to go around my home with a large magnet roller to search for metal building materials (I.e., nails!) but never did that. Thankfully, I didn't have a flat tire as a result and a second contractor found several.

Carolina Trophy Roofs did a great job with my new roof…read more Everyone that was a part of the team was a delight to work with, but a special shout out to their production coordinator, Liz, who was caring and professional at the same time. She went above and beyond to make sure the installation went well, answered all my questions and was there for support anytime I needed any reassurance. I am so happy with the results as well as the help they provided with my insurance company to cover the cost of the roof. I would highly recommend them.

Scheduled 3 appointments with Mr. Bailey to patch a roof after getting a verbal estimate from him…read more Requested written estimate, never got one. No call, no show on all three appointments. Called him and he swore and demanded that I stop calling. Poor customer service, do not recommend.

From the owner: Bailey's Home Repair specializes in roofing, decks, siding, drywall, painting, replacement windows…read moreand doors, gutters, pressure washing, laminate flooring, and more. Over 33 years of experience.

StaDry enclosed a portion of our wrap-around porch with EZ-breeze panels while also replacing about…read more60 SF of tongue-in-groove flooring. Their carpentry skills were really needed to get everything squared up on our old porch. Everything looks great, and I'm really glad that I won't have to replace the boards on that end of the porch anymore.

Very responsive, quality work in replacing the roof. Had one small issue not related to their…read morework but they jumped in and fixed that as well. Highly recommend.

Wayne's team were fantastic. Very helpful and accommodating. Installed 2 solar tubes as…read morewell--great work and left the place cleaner than they found out it! The roof looks great (I just need to paint all my trim work so it all looks as nice!). Great crew to work with.

From the owner: Our roofing company started in 2001 with constructing houses and framing. Once we realized our true…read morepassion and talent resided in roofing, Wayne Sanchez Roofing in Seven Springs, NC was born. We specialize in shingle, rubber, and metal roofs commercial roofing in Smithfield, NC; Goldsboro, NC; and Clayton, NC areas.

I love my beautiful new roof! Excellent job, excellent service, great price. Crew was very…read moreefficient, cleaned up everything beautifully. Give them a call!

I called Kevin Creech in reference to a leak in my bathroom ceiling. He came over the next morning…read moreand looked at the issue. He went up on the roof with one of his coworkers, took pictures of the issue, told me what I needed and had it fixed immediately. I love the fact that he takes pictures so you can see exactly what the issue is. I highly recommend his business to everyone!!!

We've had two experiences with Fernando at MMC…read more When we bought our house, the roof needed a lot of work (new shingles, flashing around the chimney, etc. Fernando was prompt, thorough, professional, and reasonably priced. Four years later, we had a minor water damage issue due to a poorly-installed window. Fernando came out and gave us a free consultation. I would recommend MMC in the strongest possible terms to anyone looking for roofing services in the Triangle.

Highly recommended! From the start, Fernando gave the most thorough estimate and caught things that…read moreother companies didn't -- and saved us money as a result. The work was prompt, professional, and excellent quality. We refer everyone to Prime now.

Just read this review after referring a friend to the business. We used them 2-3 years ago and…read morewe're extremely pleased with the quality and look of the new roof. We have had no issues but felt confident that if we had, Bobby would have made sure they were corrected. We were referred by a neighbor who had the same good results that we did.

In April 2016 we had a new roof with decking, shingles, underlayment everything installed by this…read morecompany. Well not 3 months later in June 2016 during the first thunderstorm half of the roof is blown off - (mind you nobody else's home was damaged anywhere near ours). I contacted Bobby and Clint, Bobby came out the next morning and stated it was due to the storm and because the soffits had not been completely replaced. He then put plywood decking over the exposed area and tarped it, well that very same night the decking and tarp started to blow off the roof. We quickly noticed that the decking was not nailed to the studs!! My husband and son were securing the decking during the storm that had been put on that morning! As we kept looking we saw more and more nails that were never in the studs, we obtained a snake camera to look at the remaining part of the roof and found the same thing! I spoke with Clint about this and he passed it on to his father, who is the owner, Bobby O'Hara. Bobby's response was "it is okay because the weight of the shingles will keep it in place". Apparently not, we had independent adjustors and other roofing companies come and evaluate the roof and all said it was not secured properly. When we hired the other company to fix the roof our camera findings were confirmed. On the shingled part of the roof that had not been removed during the storm - we were able to lift up the decking - nothing but shingles were holding it down!!! REO construction and roofing has not accepted any responsibility for their failure to properly secure and install this roof. We paid them 5k for what they state on their website will be a safe and secure roof - with a 10 year warranty due to workmanship! Do not use this company! Everything looks and sounds great right up till the wind blows! They will not honor their warranty or accept responsibility for their actions. Thankfully nobody in our home was hurt when this happened as we were home and my children were in the room that received the brunt of the damage.

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.