Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

The plumber who made the service call at our location was professional, friendly, and courteous. He…read moreexplained what he was doing and answered all of my questions. I would highly recommend this company again, anytime.

Was told final check was sent, not received, called AGAIN, didn't send, supposedly sent AGAIN…read moreWednesday, and STILL no check. 14 days according to state to receive final check, Monday, I guess we will be making some phone calls. Won't return phone calls, won't respond to messages. Sound like a trustworthy company?? Sent home early many times bc no work then given ultimatum in an emergency to stay or turn in keys. Was told if I didn't turn keys in DURING THE EMERGENCY, that money would be illegally deducted from my final check, for them to pick the truck up from my residence. All they had to do was literally wait for me to get back from the hospital, and bc I quit, I would have GLADLY taken the truck in. Petty and ridiculous!! Still waiting for my two last, hard earned, shortened due to having no work, checks! !

Honest and reasonably priced. How nice to find such a service. They are now our plumbers of choice!read more

Arrived on time and got everything done as expected. Tim and Mason great to work with.read more

This business rocks! Having just moved here and knowing absolutely no one I leaned on Yelp to give…read moreus good options for various services. When we needed a plumber, we found James at Clogbusterz and he did an amazing job helping to settle the usual plumbing issues that can come up with a new house. He also went above and beyond on a Sunday morning when he came out and diagnosed a leak I found that morning as coming from the HVAC unit. I would recommend this company to anyone in need of an honest, straightforward and fair priced plumber...Clogbusterz certainly did right by us and we will certainly continue to use them for our plumbing needs.

Clog Busterz does pretty good work - when they feel like it. They replumbed my house over a week…read moreago, and never came back to remove the tubes sticking out of the ground. And, the lines at the bathroom sink are leaking. First it was "We'll be there Friday." No show. Then it was "Saturday." No show. Now it's Sunday, and it'll be another no show. What was once beautiful landscaping is torn up, and the irrigation lines for that landscaping have been pulled out of the ground.

I'd give them more stars if possible. The service was excellent and they were able to respond…read morequickly. They were here actually repairing work done by another plumbing company. Jason also took extra time with me explaining at lot about my plumbing in my house. Its so nice to know in todays world there are still good contractors that you can call with confidence to get the job done and done correctly. Thank you Jason!!!!!!

Today we had one of our toilets start running again, so we called Rapid Plumbing and Jason came out…read moreand fixed it again for free! Thank you for standing behind your work guys!

Amazing Service from Barry at TIS Appliance Repair!…read more I can't say enough great things about Barry from TIS Appliance Repair! I've had the honor of working with him on multiple occasions when he came to repair appliances, and each time, he has been extremely kind, professional, and pleasant to work with. Most recently, while Barry was repairing my stove, I experienced an unexpected water break in my bathroom--a pipe burst, and water was pouring everywhere. I had no idea how to turn it off, but Barry jumped into action without hesitation. He quickly helped shut off the water, preventing further damage, and even assisted me in calling the emergency rental number to get additional help. His quick thinking and willingness to go above and beyond made a huge difference in what could have been a very stressful situation. This is the second time I've interacted with Barry, and both experiences have been exceptional. TIS is lucky to have someone like him on their team--his kindness, professionalism, and dedication to helping others are truly outstanding. Barry definitely deserves a holiday bonus (and maybe even a raise!) for being such an asset to the company. Thank you, Barry, for your amazing service--you're awesome! Great job, TIS, for having such incredible staff! - Pamela

I had a washing machine that wasn't draining. Signed up for an appointment next day…read more Denny came out and had my washer apart in no time. He told me that there were two possibilities for the problem, a cheap option and a more expensive one. I liked how he recommended that we try the cheap option and see if it worked first. That's the way I prefer to do business. So far, the washer has been draining without issue. I'm out a $39.99 service fee. I think it was well worth the price. Denny explained that if the washer required more drastic repairs, they waive the service fee. In the end, these guys seem like honest, knowledgeable repair technicians. I would definitely recommend and use again.

Jeff answered his phone quickly, agreed to come and was here exactly when he said he would be,…read moreexplained the problem to me so that I could get it, and fixed it in very reasonable time, at a very reasonable cost. He came to work when no other plumber would, and I had called at least ten. He is now top of our list, and the first call we will make, in future. So appreciative here!

Jeff arrived is a shot time and solved my dad plumbing issue right away. My dad said that he was…read morevery professional and reasonably priced. I highly recommend Drain Works for any of your plumbing issues.

Kentucky Plumbing put in a Water Heater and moved and installed a main water shutoff valve…read more Two young men from the business came and were very nice and professional. They did not play around and waste time. There was another large company from Lexington that tried to charge me 3 times as much to do the job of moving the waterline and installing a shutoff valve . I will use Kentucky Pluming again and recommend them.

KY Plumbing Department is our go to for our plumbing needs. Jake is great at getting someone there…read moresame day. They are wonderful at taking care of the task at hand for very reasonable rates. Our tenants are always happy with getting the issues fixed professionally and their homes back to normal in a quick and timely manner.