Lots of good follow up great communication timely service. Janie was our service contact and she…read morewas awesome and they have a shuttle service.

I'll give it 2 stars. Coming from out of town they gave me the out the door price over the phone…read more Great job! Went from 43k to 53k!!! 10k in dealer mark ups!!

if you're looking for a new car, Jeep Dodge or ram truck or Chrysler, you need to go check out…read moreShottenkirkCDJRGranbary.com because the ladies will help you and so will the men. I established a new vehicle and it went very well then I got to bring home a new vehicle. These people this is under new management so you need to go check out these people.

The worst experience ever. Finance person is a slimy weasel and will add fees you've said no to…read more Take your business elsewhere. Never do business here they are awful.

Jennifer was quick to get to me in the bay when I arrived. I dropped off the vehicle and the text…read morecommunications regarding my vehicle was easy and convenient: Thank you Will be returning. I did return y'all and the customer service from the get go was PHENOMENAL. Cathy was my sales agent and she was ready and willing to jump in and help me get into a car. It was challenging situation and her and John the manager are top notch! I also dealt with Brandon in Financing and Tom another salesman and everyone was a pleasure to work with! Thank you Cathy for your service and keep up the good work! They have earned a lifer for business. Thank you everyone!

As of October 2026, I still haven't received a refund for canceling GAP after the Hyundai was sold…read more I haven't received a response to my latest emails to the General Manager or to my voice messages to Finance, since no one ever picks up. The GAP Insurance Company sent the GAP refund to the Dealership on July 31, 2026, via ACH.

We had a very good experience at the dealership that started with a very professional sales…read morerepresentative, Juan Munoz. Not only did we feel like we got the best deal on the truck we wanted, they gave us added value by agreeing to install a 5th-wheel hitch and plug in the bed of the truck. They also provided a new loaner truck while that was being done and completed the work sooner than we expected. The only glitch that cost them a star was having to go back to resign some paperwork that was not dated correctly. We would recommend calling Juan at Classic Chevrolet in Granbury if you are in market for a new or used vehicle. He was great! Hal and Sandy Graham

Service and the body shop is TERRIBLE! Over 3 months to get a bumper for my 2024 Chevy truck…read more They held my truck hostage. Now 1 1/2 weeks for my Equinox for a filter issue no call from the service department. Drive to Weatherford if you need a dealership. Granbury is a waste of time!!

They diagnosed my car with an issue that didn't seem right, the manager JT McCoy said he was…read morestanding by it. And he was right. Excellent job!

Bought a brand new Nissan Sentra in 2021 at 31,000k miles ac blower motor goes out. Keep in mind…read morethis is a part that lasts 10-15 years. The vehicles might be nice at first, after a couple of years you'll notice parts starting to "fail" and "break" on brand new vehicles. I cannot recommend staying away from Nissan as whole enough. Not to mention this specific dealership sales reps harassing you. Repeatedly calling you after you buy a vehicle with them to trade it in. 15 times in two weeks. AVOID!!! Response; the vehicle is no longer under warranty. Apparently it is 4 months past. The service department wants to charge 720$ to replace the part. The mechanic down the road only wants half. Since it's no longer under warranty, there is no reason to ever bring it back to Nissan. (Also look at the trust pilot, and angry consumer reviews) this place has gained a reputation for shady practices. Just had my vehicle fixed for 100$ turns out it was a blown fuse. Nissan tried to charge me for a whole ac blower motor. RUN FROM THIS PLACE

they will give you a VIP experience on buying a car or a truck or a Jeep or whatever kind of…read morevehicle you're looking for they will help you out and they will even give you options so then you won't have to go nowhere else but to them for your new vehicle. this business is under new management. These people are very polite and well mannered and they will do everything they possibly can to earn your business.

Purchased a vehicle in August. Worst experience I ever had. I'd give them a zero if I could…read more Not only do they force add ons to the sticker prices and engage in all the used car salesmen tricks, but I was told that I had to use Ford Credit financing or would not be able to take possession of the vehicle. They have you sign documents via tablets and then give you a "copy" of the documents via a computer thumb drive. When I checked my account later with Ford and on the computer file they gave me, I noticed that the final price was much higher than what we agreed to. The physical pricing worksheet used to negotiate the deal was withheld from my file; when I asked for it, I was told it was "an internal document" they didn't have to provide. Finance Manager Silvio Martini told me he'd investigate and call back the next day -- he never did, and hasn't responded to repeated calls, texts, and voicemails since. I filed a complaint with TxDMV. The dealership told them that the difference was for a "chemical spray" product I was never told about and never agreed to. I've since found other reviews describing similar undisclosed charges here. I've filed complaints with the Texas OCCC, TxDMV, and will file with AG and FTC. Stay away from this dealership. Apparently, Shottenkirk is a known entity to the state authorities due to repeated complaints.

Really good people, and great service . and great quality used cars and trucks. I'm a repeat…read morecustomer.

We bought a Chevy Trailblazer almost 2 years ago. We have nothing but good to say about the people…read morewe've dealt with or the vehicle we bought.

On an errand for my son to get a new key fob. Both the Service and Parts Departments were very…read morefriendly and helpful. The parts Department fixed the issue and saved me money with their honesty!

My experience is based off of one service employee, fortunately the other that ended up helping me…read morewas very nice and competent, however Nicole ruined it enough I will not be going back. I took my car in for service after it being there for 3 weeks I was looking for just an update on the situation and after several failed attempts to contact Nicole (5 or 6) who was my service advisor, I finally ended up getting another advisor and her service manager emailing and calling her while on her lunch break to call me back. I was able to pick my car up immediately with no issues after they put over 200 miles on it and tried to leave me with an empty tank. I'm not entirely sure how much of that 3 week period my car was ready since Nicole wouldn't answer that question when asked on the phone and when I was finally there in person she avoided me. 10 out of 10 don't recommend.