This is a great showroom. The showroom not only has beautiful high end slabs and tile but the…read morebathroom designs are something you see in a penthouse. It's absolutely beautiful. This is not your average tile place. The owners here are very experienced and the staff is very friendly. Great place!

Outstanding customer service + an exact match to our existing flooring!…read more After finding that our two previous flooring dealers had either gone out of business or no longer carried our flooring (tiger strand bamboo), visiting a number of local bamboo flooring dealers to no avail, and spending days searching on-line, Ambient was the ONLY dealer we were able to find anywhere in the country that carried our flooring. I love that I was able to order samples, which arrived in just a handful of days. Immediately after ordering the samples, I spoke with Chuck Basso who actually went out to check the flooring himself and was able to confirm that the samples were all from the same lot. Despite a huge amount of variation in colors with this particular flooring, they matched EXACTLY, which was awesome because they were also on their last batch. Chuck had me email him photos of our existing flooring and with his help, I was able to order that exact lot and all the trim that I needed. To be on the safe side, I ordered more than was suggested, but I was further reassured that it's one of their more popular styles of flooring and they didn't expect to run dry anytime soon, which is great because we're thinking of putting in hardwood in our garage conversion and it would be nice to tie the flooring all together. Shortly before delivery, both Chuck and Aaron spoke with me at length about what to expect with the delivery and how to inspect the pallets of flooring and gave me their numbers to contact them via phone if there were any issues. We even talked about whether their standard delivery truck would be able to make it up our steep winding hill. I especially like that each box was clearly marked with the lot number matching my floor samples. The entire process was amazing. I must've spoken with Chuck a half dozen times throughout the process and I wouldn't have been able to go through it without his assistance and valuable feedback. Buying and getting email confirmations was quick and a breeze. I never expected to have to order flooring from across the country in Maryland, but I can't say enough good things about the level of customer service I experienced. These guys are top notch and their products are awesome. Rest assured, I will be returning to them in the future. I highly recommend.

We live in rural Alaska. We searched all over the country for a good provider of strand bamboo…read moreflooring at an affordable price. We narrowed our search to 2 companies. We asked for samples from each and then more samples. We called with our questions about the product and shipping, and finally selected a lovely strand bamboo from Ambient. The team at Ambient was on the ball all the time. Our order traveled thousands of miles and we were able to track it with Ambient at every port. The other company couldn't even send correct samples so we rejected them out of the gate. We love our Ambient floor. We would do business with Ambient again in a heartbeat.

Courtney is the girl to talk to! She is so knowledgable about her products and super helpful when…read moretrying to decide the best product for your budget. They have a large selection and without a doubt you will find the PERFECT granite to suite your needs. I am currently redoing my house and wasn't sure what I wanted in my master bathroom. As soon as I walked in I instantly saw the piece that would tie all the colors currently in the room together. I also ended up buying the piece for my kids bathroom and kitchen there. It was a joy and a pleasure working with them. The pricing was great and I didn't feel any pressure to buy anything I didn't really need. Delivery day came and it went SOOO smoothly. They coordinated it with the contractor and everything looks beautiful. Would HIGHLY recommend!

We have been seeking a material to use for a master bathroom renovation for over 2 years. Isabella…read moreRiccio and Denis Gama are consummate professionals. From my first conversation with Isabella to our warehouse tour with Denis, they understood our goals and guided us to choices we had not seen anywhere else. Isabella immediately grasped what we wanted and made perfect suggestions. Denis was helpful, knowledgeable and gracious. Save time and effort and make Gramaco your first stone choice.

Bottom Line: A great showroom and a helpful staff albeit in a circuitous spot…read more I've been looking all over for the perfect tile for my wet bar backsplash. I think I went through about 30 samples from local stores, online retailers and regional chains. I was even seriously considering a pricey hand-made tile. Running out of options, my sister and I went to the MSI showroom in Jessup. She quickly found a backsplash tile she liked for her kitchen project and I said, "I love it." Scott was super helpful getting us a sample of the tile I loved as well as a few other contenders. For the record, I had combed all over MSI's website and ruled out the tile online that I fell in love with in the store. I've decided that researching tile online is nearly useless. MSI doesn't not sell direct but there are plenty of local companies who resell for MSI. Some of MSI's products are also sold at big box stores and through online retailers. I was easily able to find the tile I loved and its now sitting next to my wet bar awaiting installation. MSI seems like a very organized place to shop. We were greeted upon entering and asked to sign in but there were no high-pressure sales techniques. We were free to wander around the tile showroom. In addition to the tile showroom in the front, there is also a massive indoor slab yard and I think for safety reasons visitors do need to be escorted in there. The showroom was clean, the staff was friendly and overall this was a great shopping experience.

I don't think these folks really want my business or my money. Tried the website - it wouldn't…read moreload. Tried the general phone number - I get someone in India who has no idea what a stone for the hearth is and who says he will connect me to a person in the Baltimore store. After 5 minutes on hold I was transferred to a line that sounded like it was defective and a finally a voicemail greeting tells me to leave a message. STRIKE THREE. wow, how does this business still exist?