I broke my garage door at 6:00 pm on Easter Friday. Even though I did not expect to speak with…read moreanyone, I frantically called Garage Door Nova (GDN) for help after searching for a garage repair company online. Around 7:30 pm, GDN sent a technician (Steffon) out to help me close my garage door. They also scheduled a technician (Curtis) to replace my door on Monday. GDN's prompt response and the excellent customer service of their technicians eased the anxiety I experienced. I thought I would not be able to close my garage for multiple days. Steffon and Curtis were great. Steffon even recommended ways to fix additional issues related to the concrete flooring in my garage, which was not properly installed by the developers.

Today Curtis of Garage Door Nova came to my residence to exchange the bottom seal on my door. He…read moreexplained the process clearly so I knew what and why he was doing his job in a manner that would provide the best results. Once the job was complete, I was delighted with a job well done. Their pricing I found to be reasonable.

I just had my 40O+ sf deck rebuilt by Johnson Lumber's crew. Project managers Rick and Fraser were…read moreexcellent as was Freddy and his crew. Workmanship was top notch. I was especially pleased with the way they handled change orders. Once the old decking was removed a new problem was revealed. I felt they handled the change order cost very fairly. They went above and beyond to make sure we were pleased.

My HOA contractor gets their cedar siding here. The front desk was very helpful. They were able to…read moreget a us quote and estimated delivery date very quickly. There isn't much in stock, you'll have to place an order an wait a few days for them to get there. It's frustrating that you can only buy them in bundles, and not a specific amount of square feet for siding but its all the same across all of the lumber companies here. These guys just make the experience of learning that a bit less painful.

I suggest avoiding this unresponsive, disrespectful firm. Adrien Marsoni gave a good first…read moreimpression during an hourlong onsite consultation for a new bathroom and other work, then totally blew us off. He came off as overconfident, even laughing at me at one point. It would've been bad enough if he reversed course and said "I don't have bandwidth for your project after all." But instead he strung my family along for weeks, then finally responded to my ~dozenth inquiry about a bid with an unapologetic one-sentence text announcing we were on our own! I tried to resolve the issue and was further ignored. The courtesy of timely and honest responses would have been a more professional way of doing business. I was frustrated by my experience with Marsoni Restoration, which set my home renovation back weeks.

UPDATE FIVE YEARS LATER: Adrien and his crew have now…read moreessentially flipped our whole house. In 2018, they added a master bath and adding new hardwood to the whole upstairs, and then in 2020 they re-did our kitchen (read about his prior work in our review below). Adrien has always been flexible with me to keep costs down. For example, he has let me hire his workers directly for more-basic side jobs, and he has planned projects very closely with me, allowing me to avoid hiring an architect or designer (I have to put in many hours as a result, and Adrien had to set me straight many times, but I enjoyed it all). I was most impressed when he discovered significant termite damage while re-doing my basement, and he only charged us his carpenter at-cost to repair the damage, which really saved us a lot of money at a time when we were desperate and vulnerable. Bottom line is that I totally trust and appreciate Adrien and his workers, especially his top deputy Carlos. They are really knowledgeable, talented, and good people.

Thanks to Modern Carpet and Pablo for restretching my bedroom carpets. After 2 years of use, I…read morestarted getting large carpet rolls or bumps in both rooms. Pablo's crew stretched the carpets properly by trimming off excess. Now nice & smooth. Good job.

I sincerely wish I'd read reviews for Modern Carpet One before I spent $ with them. One carpet…read moresmelled like feces, so I called the sales person David and he had it picked up by Pablo. Pablo called me claiming it didn't smell bad and said he would wash it and return it. Needless to say, I don't want a used carpet so I declined. I then called David, the sales person and he said he knew nothing about this matter, which is not true since I had initially taken it up with him. David then said the owner would call me about a resolution but he never did. I called and left David a follow up message, asking him to call me but he ghosted me. In addition to the feces smelling carpet, the installation team got dirty handprints in many places on our newly painted walls.

There was a rocky start to my experience with Versa Tile when we went on a Saturday and the…read moresalesperson was very unhelpful and rushing us to come back on a weekday. But I took a leap, came back, and tried this place again. My sales rep Andy was 100% better and really helped save the day! He was very considerate, thoughtful, and knowledgeable about granite and countertop installations. We ended up finding a beautiful option and the install was a breeze. I would highly recommend this place for anyone looking for tile work in their home or place of work.

Never use versatile in crofton…read more Unethical practices, was quoted a price, then later charged double! Owner used every excuse from his son quoted it so it must be his sons fault, it was not his son that quoted. Then it must have been his cousin female that gave the wrong price. It was a simple match piece for the side of a vanity 4"by 22". Took no responsibility At all the entire discussion. I called twice after my son picked up the peice and paid, so I left a message which they didn't call back, then went up in person. Was given every excuse why it wasnt his fault. This is the owner, so you know he doesnt care about customers! Do yourself a favor go elsewhere!! Do not spend your hard earned money here. rating os 0 for taking advantage of customers. note to the owner that just responded- I would never asked for ANYTHING free (illogical)- just what I was was quoted for a simple 3 inchx 22 inch peice. I took time to visit your store to quote a price then go back and order, have my son pickup visit to finish the purchase. this exchange / unrealistic response that the customer is looking for free is UNTRUE, I asked for a reasonable pay for service that I quoted; in fact you claimed afterwards there is nothing less than $100 service minimum. Which again was not the quoted/ mentioned for I would have gone to lowes instead. But I wished to shop local businesses , which I now regret.

We chose Roel Ceramic, a local, family business, to remodel two bathrooms after meeting with 4…read morecompanies and receiving quotes. Roel was responsive and punctual during the quote process and continued to maintain a high level of professionalism during the remodel process. Their quote was competitive for our area. I loved that they were happy to email, text or talk by phone, whatever worked best in each case for us. For our projects, we chose all of the items to install, like tile, vanities, mirrors, toilets, shower, lights as well as paint, and they managed the install process. For tasks they aren't experts in, like shower glass install or major electric, they brought in or suggested others to handle these tasks. Most tasks, like tiling, they take care of themselves. The job had a strict deadline as I was 6 mos pregnant when we got started -- and these guys kept to the schedule. We very much trusted them - they were in an out of the house via lockbox. Also, not a minor detail to me... they were nice to my barky dog !! When we saw anything we needed touched up or fixed after the major work, like an issue with caulk that cracked (we bought from store :/) they fixed it up happily. And finally, they did a beautiful job!! We are so happy to have clean, fresh, nice bathrooms.

Made an appointment for an estimate for a kitchen and potentially two bathrooms in Takoma Park, MD…read more They never showed up and were unreachable by phone. Will never contact them again.

Excellent communication and a good team to work with. Our designer, Isabel Torrres, was very…read morehelpful in the design, and stayed on top of the process from start to finish. The quality of the work has been outstanding.

Stuart Kitchens recently helped me find a replacement cabinet door from a remodel done more than 15…read moreyears ago. I had a hole punched in it from an accident and could not find a vendor who could help me get a replacement, but they were a rep for Kitchen Craft. I just needed a $200 door, not a kitchen make-over. The staff and designers went out of their way to help me get a match of the door and finish. They also arranged for free shipping from the factory. My original installer ignored my requests for help. But Stuart Kitchens stepped up.

Prompt professional quick neat! I had one bed room new carpet and one new laminate. Looks gorgeous…read morevery efficient crew!

If you're looking for an honest, reliable and affordable flooring company Like a Puzzle Flooring is…read morethe answer. Leonard is awesome! He removed ceramic tile and carpet from my basement and installed LVP flooring in one day. I love my new floors and am pleased with the installation! I highly recommend this company.