Cancel

    Open app

    Search

    Kelly's Cleaning Service

    5.0 (1 review)
    Closed Closed

    Services - Kelly's Cleaning Service

    Deep cleaning

    Maid services

    Commercial deep cleaning

    Kelly's Cleaning Service Photos

    Recommended Reviews - Kelly's Cleaning Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Kelly's Cleaning Service

    Busy Ladies Cleaning Service

    Busy Ladies Cleaning Service

    3.9
    (21 reviews)

    Summary: Do not recommend and will not use again. Unsatisfactory cleaning. Poor customer service…read more In a commoditized industry, such as cleaning services, where one can go anywhere, customer service is what separates one company from another and drives customer loyalty. Unfortunately, I will take my business elsewhere in the future. Background: Hired Busy Ladies to perform a move-in cleaning on a new home. Authorized up to 4 hours of cleaning and would approve addition time if required. Specifically requested that cleaning focus on the insides of cabinets and closets. After providing instructions, I left the property and returned two days later. Cleaning review: The home had been partially cleaned and there were several areas that received a cursory, and not thorough, cleaning. The cleaners missed several big items including an entire section of cabinets in the kitchen (16 to be exact), sections of shelves undusted, and completely missed the faucets in one tub. I spent an additional 2 hours cleaning to complete the job they didn't do. Customer service review: I worked with the owner, Kelly, in an effort to resolve an unsatisfactory service. Kelly offered a $60 discount on future service. I was expecting an offer to complete the work that was partially completed instead of an invitation to reuse a company that has already provided substandard service. Good: - Scheduling was over the phone and easy to coordinate. - 3 workers that I worked with were very pleasant. Bad: - Quality of cleaning - Customer service

    After some bad experiences with other cleaning companies I tried Busy Ladies. I've never been…read morehappier and my apartment has never looked better. Cat hair is GONE! Kitchen & bathroom are sparkling clean. The cleaning products are environmentally friendly and smell great. Nothing bothered my asthma. Joseph & Jackie were thorough, fast & efficient and are very nice people.. Even my high strung anti-social cats loved them. The price was reasonable too - and less than the other companies I tried. I'm setting up more sessions for future cleanings. Excellent company.

    MaidPro Salem

    MaidPro Salem

    3.5
    (23 reviews)

    Simply amazing. I am a first time customer and hooked. I used to think hiring a cleaning service or…read moremaid was a luxury, and unnecessary, because "I could do it myself". I also used to find cleaning enjoyable and even therapeutic. Well, then I found a career I LOVE that just so happened to require 60-80/hr weeks, and learned what a misery it is to have the choice between living in a constantly dirty house, or spending the little free time I did have constantly catching up on cleaning. Not sure which is worse. I did that for about a year and change before finally realizing whatever money it cost was WELL worth the QUALITY OF LIFE hiring someone would give me. After my first time, what a confirmation. I shopped around quite a bit, found companies with sketchy arguments online between owner and customers, found companies that were eco-friendly but refused to do certain (basic?) tasks because of this- I love the idea of being green, but what's the point of paying someone if you still have to do half of it yourself?... and even found apps that seemed convenient but required crazy contracts. I knew of several independent cleaners that friends and family used, but didn't want to have that personal attachment that sometimes can be a burden to do business with (feeling bad if you have to cancel, feeling bad for getting annoyed if they cancel, feeling bad about complaints etc). I knew MaidPro by name, didn't think much of it, but when I visited the website and saw their EXTENSIVE checklist they complete every visit, I knew that's what I wanted- Peace of mind that everything is done. I mean, that's the whole point right? Pricing is also very reasonable, and the ease of service (don't have to be home if you don't want to, and so many convenient options for payment) plus no contract required made the deal even better. The service itself- the bottom line of course- was immaculate. George came to my home- sorry I'd didn't get to meet him, I would have hugged him! My house hadn't had a deep cleaning in over a year, and truth be told (the shame!) hadn't had even a regular cleaning in months, except basics like dishes, laundry, toilet, sinks, and wiping the counter. I almost cried when I walked in to a sparkling house down to every detail. Since it had been so long, I also requested the blinds to be cleaned, the fridge, and inside the stove- I still can't believe they're all clean. Even though I skimmed their checklist, I must have missed a few, because what a happy shock to see my bed made like a hotel, and even the coffee cup and spoon I left in the sink that morning had been washed. George left us a nice note, a completed checklist, and -at long last- a beautiful house to come home to. And there is not many greater, lovely, comfy feelings of contentment than putting your feet up in a clean home. I even got a call the next day from the office to follow up on how my cleaning was (which of course I've been working too much to respond to, lol, but now will). What thorough, caring service from start to finish. So happy I found this company. I will not be looking anywhere else, and even though they don't require a contract, they have my loyalty.

    MaidPro in Salem is a great service! They always arrive within the time frame given and give great…read moreservice. I love coming home to a clean and fresh smelling home! Never a complaint!

    Kelly's Cleaning Service - homecleaning - Updated June 2026

    Loading...
    Loading...
    Loading...