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    Kelly Van Hire

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm

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    12 years ago

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    Holiday Autos UK & Ireland

    Holiday Autos UK & Ireland

    1.1(23 reviews)
    0.9 mi

    Holidays Autos customer service absolutely stinks. Booked a car, rental desk wouldn't accept my…read morelicence saying it had a crack in it when it was perfectly legible. Other rental company's would accept but of course we're double the cost as then captive audience. The chap on the phone from Holiday Autos could barely understand English asked him to cancel the booking so we would at least get a partial refund which he didn't do so now I have ended up paying for two rental cars one of which I didn't even have! I would never use Holidays Autos again and reccomend you do the same. Appalling company appalling service far better to book direct with a rental company as you are better protected. Have heard if your flight is late they cancel your booking too. Rip off con artists please DO NOT USE

    "Extremely Disappointing! Do Not Rent Through Intermediaries!…read more I rented a car through Holiday Autos for a week and made the payment to them. When I went to pick up the car from Flex To Go, the rental company, I couldn't find anyone to assist me even though the office was open with keys and computers accessible. Since it was late at night, I had to return the next morning. They told me they had canceled my booking because I hadn't provided my flight information, which I was never asked for. To make things worse, they said because I booked through an intermediary (Holiday Autos) and not directly with them, they wouldn't take responsibility and I should resolve the issue with Holiday Autos. By the end of the day, despite my best efforts, Holiday Autos failed to resolve the situation. I was charged for a booking that was unfairly canceled, with no car provided. Holiday Autos proved to be completely ineffective in protecting their customer's rights. They offer no real support or resolution. I will never rent through an intermediary again, and I highly advise against using Holiday Autos for your car rental needs."

    Kelly Van Hire - carrental - Updated August 2026

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