Dire customer service and rude managers who make threats to customers in email chains…read more As a long term Apex customer, Apex have received considerable amounts of money from myself. I have always rented top of the range vehicles and paid my bills on time. A number of faulty vehicles the past month one of which a handbrake failed and while I was inside at home, the Ford Focus rolled into a fence (could of been a child). Apex showed no interest in the problem whatsoever and advised me I should take the issue up with ford as it is not their problem. They then demanded I pay them £350 for damage which I agreed I could pay by the end of September (this month). The company would not wait 2 weeks for the payment. A number of aggressive emails from 3 managers has resulted in cancellation of contract and a threat they are going to report me to other rental agencies. Ask your self, is this company worth the hassle? No probably not. Would not recommend to anybody, use a reputable company like enterprise to ensure you get the best service and not some fake rental.

From the owner: Daily Car & Van Rental, latest Makes and Models, Long Term Rates. Specialise in both Corporate &…read morePrivate Rentals

Avoid COBHAM CARS. Zero customer service, quoted much cheaper price than what was charged, and when…read moreI called to asked why, I was told he decided to send a larger car (estate) because a saloon wouldn't fit my bags (instead of just saying this upfront, if that was the case, and quoting me accordingly). The attitude and arrogance on the call operator was shocking. Would never use again!

I recently used Cobham Cars (also known as Station Cars) from a Christmas party in Cobham back to…read moreWeybridge. I was quoted an amount which was then more than doubled when i asked the driver how much i owed so i called Cobham Cars to confirm who then told me another amount. During this mix up, i was verbally abused from both the driver and the office. I was in complete shock with the appealing service. I will never be using them again, nor will i recommend them to anyone - i am a frequent taxi user and have never experienced anything like this.

Best taxi service in Walton by far. I have been ripped off so many times by the taxis based at the…read morestation. These guys charge £4 for a town run and don't talk in foreign lingo on Bluetooth when driving you. You also get a nice text letting you know the name of the driver and make of the car so that you know it's your cab your getting in is legal and the one you booked.

Awful taxi service. Pre-booked a people carrier to take me and my friends to kingston for a girly…read morenight out for a friends birthday, and I also asked to be picked up at 2:30AM to take us all home afterwards. The taxi there was fine, on time and a nice taxi man but when leaving the club no taxi was there to take us home. When I called them to ask what was going on the guy started arguing with me and said that I had not booked a taxi home and then he rudely hung up on me. When I tried to call back I got no response which meant there were 6 girls left with no taxi in the freezing cold in the early hours of the morning. The best bit was when they rang me the next day at 2:30 in the afternoon telling me that my taxi was ready and waiting for me... They had booked me in for 2:30PM not AM! Not impressed! Oh and I got no apology. Nice swan cars, real nice.

OK, I will go ahead and admit I didn't end up taking this car service, but I do know that they have…read moregreat customer service. I booked a car with them because they had good rates and on-line booking (which is great for my lazy nature!). When my trip plans suddenly changed, I gave them a quick call and they had me all sorted in just a matter of minutes. My refund was practically processed before I hung up the phone. I am working on my next trip and definitely plan to use them.

From the owner: Executive car servicIng the county of Oxfordshireread more