I wrote this review for Westlake, but I want to make sure all the service centers are covered…read more Austin Allergy Center is one of the worst facilities for care. They were the only Leqvio provider until recently, the staff acts with a sense of entitlement, abusing their monopolistic situation. There is a set schedule I need for the Leqvio infusions, but the staff refuses to schedule in advance, does not return my phone calls, and acts with extreme rudeness every time I call. Due to their inability to work with any degree of professionalism, I had to restart my program again. Thankfully, there are other facilities in Austin that provide Leqvio infusions.

Mandatory mask wearing has been lifted but still encouraged. I definitely recommend coming here if…read moreyou have seasonal allergies or allergies in general.

I have been going to see Dr Fields for several years and she spends…read morea great deal of time choosing the custom meds for my needs. She has diagnosed several problems with my lungs mostly residual effects of my sicknesses of a child. I feel like I can her about anything and have the faith in her that I will always get the ultimate in advice and care.

While at St Davids this doctor is very skilled, she does not communicate well with patients'…read morefamilies regarding their loved ones' medications or conditions. Her demeanor is also unprofessional at times. I had to rely on MyChart to find out important details about my loved one. If you're admitted to the hospital, be cautious about asking questions or challenging her, as she may document it negatively in your loved ones file. Additionally, she did not record her unprofessional behavior after she became angry and walked out. Although she may be an excellent doctor, her bedside manner leaves much to be desired.

I am so very disappointed in this practice. I saw Dr. Chikkala for a couple of years from about…read more2019 to late 2021. I liked her a lot. I came to get my medications renewed and my pharmacy sent them to be ordered from the office. When I returned to the pharmacy they said they never got a reply. I would call the Dr.s office and it would go to voicemail and I would never hear back. I called quite a few times. I figured they closed or moved. I felt very betrayed at the time. I had to see someone else and then they moved. I recently went on Yelp to find a new doctor and saw that Dr. Chikkala was still at the same place!?? WT? I left another message, again, no response! I drove over there today and only the nurse was there. I told her about all this and said she would have someone get back to me. So Dr. Chikkala's husband (who runs the front) Just now called me. He was very rude to me. He said that because it had been almost 2 years that she was no longer my doctor, (well of course she wasn't). I wanted to go back to see her. He wanted to go round and round about when he "said" he called me back a long time ago and it was ME that never responded. LOL really? I DID call, MANY MANY Times! No one ever got back to me. Very irresponsible for a doctor's office. So, I said I would like to get in to see her. Then he tells me that I have to find another doctor because she won't have any information from the last 2 years?? Well, they can get that information from the last group I was at. He proceeded to then just make up stuff and it got ridiculous. He made no sense, I realized he was just being an ass. I really do not wish to deal with people like that so I will find a new, better, more communicative, and responsive doctor's office.

Dr. Chikkala was amazing. She was very thorough. She knows her business. The front desk personnel…read morewas also very helpful. The office was clean and organised. Looking forward to seeing her again. I have faith in her.

Love Dr Warfield abd staff Big shout out to her phlebotomist, really good Been seeing her and…read moreLauren for a few years now.

I love Dr. Warfield and I've been with her and her practice for many years. SHE is the best as is…read moreher clinical staff. Unfortunately, her front office staff, specifically receptionist has Zero interpersonal skills. She doesn't make eye contact and she doesn't communicate what she's doing so you're left standing there wondering, "WTH is she doing" or "am I just supposed to stand here?" As previously mentioned, I've been coming to Dr. Warfield for years yet all of the sudden, this lady tried to charge me a copay for which I've never before had to pay with my insurance. She's also very depressing when she speaks. For patients who are battling depression and anxiety, it's extremely upsetting! As the face of the clinic, this position requires someone with energy and enthusiasm. It demands someone with optimism and excellent customer service skills- willing and excited to help out patients coming in for help. I can only hope this person receives the proper training needed in customer service or is switched with another staff member more apt for the position.

Tried to tell me I needed multiple surgeries (I in fact did not), conducted non approved procedures…read morebefore contacting my insurance then dropped me as a patient due to there own incompetence. ( it was for the best in the end, still extremely unprofessional) after all this and saying I needed immediate treatment due to my condition they have now with held my medical records from my new Dr. River ENT and wanna be Dr Philips is an absolute disgrace to the medical system.

UPDATE: We took our son to a local urgent care after River ENT refused to revisit the unresolved…read moreissue without additional charges, and they confirmed he has an outer ear infection and prescribed medicated ear drops. --- Dr. Wu removed my son's ear tubes in December 2025. At the time, she recommended a fat graft myringoplasty to ensure the holes left by the tubes would close. We declined the fat graft myringoplasty to see if the holes could close on their own, because we wanted to avoid adding additional time that he would be under general anesthesia. Fast forward to June 2026: My son was doing swim team for a few weeks with no issues. Then, on June 15, he began complaining about pain in one of his ears. Since we started seeing Dr. Wu, we had moved to the San Antonio area, but decided to drive back to Austin for her to check the pain in his ear and whether the holes from the tubes had closed, since she's the one who had removed his ear tubes. River ENT required us to do a hearing test, which was fine. Afterwards, Dr. Wu quickly glanced in his ears and said they looked good. I asked whether the holes from the tubes had closed, and she responded with something like, "Oh yeah, I always knew they would close on their own, because the tubes were resting near the top of the eardrum" (which conflicted with her recommendation to do the fat graft myringoplasty). When I asked what would be causing the pain in his left ear, and expressed concern because it was unlike him to complain of ear pain, she said nothing was wrong, but maybe he had swum too deep or "bruised" it from jumping in the water to swim. I asked if she was sure, because I was worried about swimmer's ear, and she brushed me off without taking another look, and said if there were a swimmer's ear infection, I would be able to see it by looking in his ear without an otoscope (an internet search says "swimmer's ear (otitis externa) often starts localized to a small area before spreading"). Dr. Wu did not take another look in his painful ear and instead said that being able to detect an ear infection with an otoscope takes years of training. We left the office without any answers or medicine. My son continued to complain about the pain in his ear, so my husband and I found the otoscope we had packed in a moving box (from when he was having frequent ear infections before ear tubes), and we each looked in his ear nine days after the appointment with Dr. Wu. Both my husband and I observed a cluster of pustules in his ear canal outside the ear drum. Upon reading more online, we discovered that these pustules are likely an infection and unlikely to go away on their own. What's more, leaving them untreated could cause the infection to spread to surrounding tissues and even cause permanent hearing loss. I called Dr. Wu's office and asked if someone could take another look in his ear, because he has continued to complain of pain, and it appears that an infection was likely missed at our June 17 appointment. River ENT said they could get us in to see a different doctor in two days, but we would be paying for another doctor appointment in full. They would not take accountability for their mistake, and they had zero care that we would need to drive two hours to Austin and two hours back to San Antonio, in order to have the issue resolved, as it should have been with the first visit. The office manager also made a comment like, "Well, I'm not a doctor, like you apparently are," rather than acknowledging that I was simply asking for a doctor to take another look. It feels like River ENT prioritizes profit over responsible care of patients. I would NOT recommend River ENT.

I've visited this location atleast 20 times with my son for his weekly allergy shots…read more Each time he has an appointment, he is greeted promptly and taken back for his scheduled shot in a timely fashion. When visiting with either the NP or the Technician, they are both knowledgeable about his treatment plan and answer any questions we have. This clinic functions as a minute clinic/wellness center/ allergy specialist/ pharmacy. This clinic is great for physicals, wellness checks and sick calls.

The office is basically a pharmacy and in the back are a few small rooms for patients. All…read moreappointments are with the Nurse Practitioner who is very professional, polite and attentive but I would have liked to have seen a doctor since I'm paying the doctor for his service. The 3 stars is for the company, not the Nurse Peactioner whom I would give 5 stars.

Dr Supkay, her nurse, and the staff at Brushy Creek Family Physician are top notch…read more Dr. Supkay is a professional & compassionate doctor. She is thorough and proactive with her healthcare approach. She also stays current on the healthcare industry to ensure you get the best care and most current protocols based on ethnicity where relevant. This sets her FAR apart from other physicians in the area. I would drive a million miles to see Dr. Supkay. Setting up appts, request of refills, insurance is all an ease due to the excellent attentional to detail & communication. They also have an amazing patient portal which makes communication with Dr Supkay & her nurse very easy. You can also make refill requests & get lab results from the portal. I absolutely LOVE that Dr Supkay does NOT keep your lab results hostage. As soon as CPL completes them, Dr Supkay allows us to see them. And she follows up to discuss of course. The convenience of CPL being located on site makes any follow up labs easy breezy. Highly recommend Dr Supkay as part of your medical care team!!! Thank you Dr Supkay & staff for the continued compassionate care!

Impossible to get a timely appointment. If you are sick or have a serious medical need, do not…read morecall this group...they rarely answer the phone anyway. Most of their good doctors left, so they really don't know what the hell they are doing....save your time and money and find another provider.

If you want allergy results quickly, this is not the place. First, you have to have a consultation…read morevisit. Then you come back a week later or more for testing. Then you have to schedule another appointment with the doctor for them to read the results. Very inefficient. We had allergy testing done on my oldest child at another place that was able to do all three in the same day. Just want to bleed you for money.

5 STARS to Dr. Martinez and Amy…read more I have seen doctor Martinez since I move to the greater Austin area since 2021. He is kind, gives wonderful recommendations to my allergy treatment plan and genuinely cares for his patients. I have seen Amy at the Leander location for a few years. She always engages in conversation and is easy to talk to. Amy goes out of her way to build relationships with the patients. There has been new staff rotating in and out of the Leander office. None of them seem interested or care for their patients. They do their job and that's it. Also, the ladies at the front desk take 5 working days to respond to emails.